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 Astro Version 13A, All about Astro Malaysia offerings

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doubleM2
post May 5 2024, 09:29 PM

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QUOTE(joshhd @ May 5 2024, 09:08 PM)
Just Ch 808 pop-up can’t watch at all;
I think you just pointed out something that they might have been overlooked.

By right, isn't it that Liga Malaysia add-on subscribers should be able to also access to ad-hoc sports channels just like what Sports Pack customers can get? And that includes Astro SuperSport UHD channels?
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Only Ch 808 cannot access. Yesterday, Premier League ad-hoc channels also opened to watch.
doubleM2
post May 5 2024, 09:47 PM

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QUOTE(pokemon @ May 5 2024, 09:33 PM)
This Ch808 is a temp channel.
If you don't watch it better don't waste your resources to fight for it.
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ASSP UHD Ch 805 also cannot watch.

Quite strange too as Ch 549 can watch though.

FYI, Primary Pack actually got 1 UHD channel — Love Nature 4K Ch 549 — while giving us just the Ulti Box that’s only Full HD-capable.

To access 4K content, Multiroom add-on now offers Ultra Box as well as Smart TV app while maintaining Primary Pack subscription. Of course need 4K TV to work.

This post has been edited by doubleM2: May 5 2024, 09:51 PM
doubleM2
post May 5 2024, 09:59 PM

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QUOTE(pokemon @ May 5 2024, 09:55 PM)
So you are using ultra with primary pack?
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No, HD Zapper one from NJOI. I was switched from NJOI last August.

Not even thinking to upgrade to newer Ulti/Ultra Box, I’ve already got Unifi TV Box v2 Hybrid that supports Astro TV app from Play Store. So I just add-on Multiroom Smart TV.
doubleM2
post May 5 2024, 10:00 PM

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QUOTE(joshhd @ May 5 2024, 09:52 PM)
There are customers out there who subscribed to Primary Pack but are using Ultra Box.

So, SuperSport UHD Ch805 and some sports ad-hoc channels are not watchable? So weird one...? hmm.gif
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Yes, those two channels can’t access.

At least my Sports tab on Astro GO is finally useful to stream sports content there.

Another one, saja try link to beIN Sports Connect app, as expected cannot access as well.

Update: Technically can access Ch 805 too; as long as got 4K TV (which I have on other house). So I got all Sports Pack channels then.

This post has been edited by doubleM2: May 5 2024, 11:05 PM
doubleM2
post May 6 2024, 01:00 AM

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QUOTE(joshhd @ May 6 2024, 12:44 AM)
When you said you can't access the ad-hoc channel 808 earlier, is it on your Astro HD zapper box or the Multiroom Smart TV app, or both also can't watch it?
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Both can’t watch.

HD Zapper:

user posted image

Multiroom Smart TV:

user posted image

This post has been edited by doubleM2: May 6 2024, 02:00 AM
doubleM2
post May 6 2024, 09:48 PM

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QUOTE(Feliex @ May 6 2024, 11:22 AM)
Astro Account sometimes can log in sometimes cannot, interesting.

user posted image
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I thought Astro stops free access to TVBAnywhere+ to all new & current subscribers?
doubleM2
post May 6 2024, 09:53 PM

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QUOTE(doubleM2 @ May 6 2024, 01:00 AM)
Both can’t watch.

HD Zapper:

user posted image

Multiroom Smart TV:

user posted image
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Update: Officially can’t access Ch 805 & beIN Sports Connect. Results on My Astro app.

Pack summary:
user posted image

Pack comparison (Streaming apps):
user posted image

Pack comparison (4K channels):
user posted image

QUOTE(linkinstreet @ May 6 2024, 06:14 PM)
Note that if you're a Celcom Digi user, Euro is RM30 on SPOTV now (2 devices, 1 Android TV, 1 Mobile)

user posted image

user posted image

If you are NOT a CelcomDigi user, it's RM43 instead.
user posted image

Note that this is much cheaper than Singapore, which SPOTV are charging SGD88 for early birds, and SGD108 afterwards
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Also awaiting news about whether Astro broadcasts SPOTV’s live EURO 2024 tournament with no extra charge or not.

This post has been edited by doubleM2: May 6 2024, 10:25 PM
doubleM2
post May 7 2024, 01:45 AM

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QUOTE(doubleM2 @ May 1 2024, 07:23 PM)
From private FB group.

QUOTE
The Indian version of the History Channel, History TV18 India will be available on Astro; May 15, 2024, on Ch 220. Dubbed in Tamil.

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QUOTE(joshhd @ May 2 2024, 12:26 AM)
Yeah just saw that too.
Based on what I search online, History TV18 channel is basically the India feed of History Channel meant for viewers in India.

History Channel that we see on CH555 is the Southeast Asia feed, where advertisements and audio language is in English, with Malay/Chinese subtitles available.

For History TV18, however, the programming would be similar but it will be in Tamil audio dub, and may or may not include English subtitles.
Because that channel is India feed, so don't expect Malay & Chinese subtitles option.

I find it very odd that Astro would even consider bringing in that channel here... hmm.gif But let's see how it'll look like from 15th May then...
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user posted image
Source: https://astromedia.com.my/our_brands/video/history-tv18/

This post has been edited by doubleM2: May 7 2024, 01:46 AM
doubleM2
post May 7 2024, 04:05 AM

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The following live channels are the latest additions to sooka as of this writing; May 7, 2024:

- Al Jazeera English
- AXN
- BBC Lifestyle
- CCTV-4
- CGTN
- CNA
- CTi Asia
- iQIYI
- Love Nature
- Phoenix Chinese Channel
- Phoenix InfoNews Channel

All those need a VIP subscription to stream. Soon also to sell its TV Dongle. Head over to https://sooka.my to subscribe.

sooka now offers up to 65 live channels to date. The rest of the channels include:

Free TV

- Astro AEC
- Astro Arena
- Astro Awani
- Astro Oasis
- OKEY
- TV1
- TV2
- TVS

Free Ad-supported Streaming TV (FAST)

- Bollywood Prime
- Gusto TV
- Infamous TV
- K-Popcorn
- MTRSPT1
- sooka Drama Hebat
- sooka Drama Hotpot
- sooka Filem Mantap
- sooka Jom Ngaji
- sooka Lawak Sentral
- sooka Oh My Ceria!
- sooka Travel&Taste
- Tastemade
- TAYO+
- YRF Music

Premium TV

- Astro AOD*
- Astro Arena 2
- Astro Arena Bola
- Astro Arena Bola 2
- Astro Cricket*
- Astro QJ
- Astro SuperSport
- Astro SuperSport 2
- Astro SuperSport 3
- Astro SuperSport 4
- beIN Sports
- beIN Sports 2
- beIN Sports 3
- Eurosport
- HITS
- HITS Movies
- HITS NOW
- K-Plus
- KBS World
- ONE
- SPOTV
- SPOTV2
- TVB Classic
- TVB Entertainment News
- TVB Jade*
- TVB Xing He
- tvN Asia
- tvN Movies
- W-Sport

+ Ad-hoc Channels (if any):

- Astro SuperSport+ [Content Highlights: Premier League, Golf, Snooker]
- sooka LIVE+ [Content Highlights: Sepahtu Reunion Live 2024, The Hardest Singing Show, MeleTOP]

*sooka Premium users ONLY. Source: https://sooka.my/en/list/all-live-tv-channe...GRD&pageSize=21

This post has been edited by doubleM2: May 7 2024, 04:20 AM
doubleM2
post May 7 2024, 09:22 AM

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QUOTE(Feliex @ May 7 2024, 09:12 AM)
» Click to show Spoiler - click again to hide... «


Not sure, sometimes can login & sometimes cannot.
You may try it.
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I was not a Chinese Favourites subscriber. 😅
doubleM2
post May 7 2024, 08:05 PM

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QUOTE(linkinstreet @ May 7 2024, 05:23 PM)
doubleM2

Sooka (and in extension here Astro) has confirmed they will be carrying Euro, but Sooka hinted you might need to pay extra.

I presume it will be the same price as what you would pay SPOTV directly

user posted image
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Could be less too. I recall sooka also carried beIN Sports Rugby (Rugby World Cup) for half the price than beIN Sports Connect.

Anyways, I truly hope Premium subscribers can stream EURO 2024 without extra cost.
doubleM2
post May 8 2024, 05:39 AM

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QUOTE(doubleM2 @ May 7 2024, 01:45 AM)
Update: Insider info informs me that the History TV18 channel will NOT BE AIRED this May 15, 2024 🤷🏻‍♂️

The link I gave earlier just states 404 not found.

This post has been edited by doubleM2: May 8 2024, 05:43 AM
doubleM2
post May 9 2024, 01:17 AM

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Let’s discuss this.

user posted image
doubleM2
post May 10 2024, 05:08 AM

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QUOTE(joshhd @ May 10 2024, 02:45 AM)
Starting 1 May 2024, Astro’s pack contract auto-renewal rule has been discontinued
After digging information here and there, according to persons familiar with the matter, it seems that Astro has decided to discontinue the contract auto-renewal rule to those who subscribe to any of the new Astro packs, effective 1st May 2024.

Meaning, you subscribe to the new Astro packs, it comes with 24 month contract, and then from 25th month onwards, you will no longer have a contract. No more “contract auto renewal”.
The same rule applies to every Astro customers and packs, including Astro Fibre customers, especially those who bundle broadband and TV subscriptions in a single bill.

Contract auto-renewal? What’s that?
Just to give a brief context to those who are unaware... Since Astro introduced new packs back in 9 Nov 2021, that is where the contract auto renewal rule was introduced, and it is known to be the very first in Malaysia.
How it works is, when you subscribe to the new Astro pack on a 24 month contract, it will automatically renew/extend for another 24 months upon expiration, without requiring any action from you, and this will repeat everytime your contract expires.
It is as if like, once you are on the new Astro packs, your Astro subscription will always be in contract until you die.
Now almost 4 years since the inception of their contract auto-renewal rule, it seems that Astro has decided to finally press the stop button.

Astro's Subscription T&C (Clause 4) has been quietly revised too...
Previously, Astro's Subscription T&C did mention about contract auto renewal (Clause 4, section 4.3, to be exact).
Today, that section has been removed, and section 4.4 was brought up to 4.3.

BEFORE
user posted image
Source: https://web.archive.org/web/20240118152717/...tro-subscribers

AFTER
user posted image
Source: https://www.astro.com.my/general-terms-and-...tro-subscribers

So what's next? Tell me more…
Since they’ve stopped the contract auto-renewal rule from 1st May 2024, you might have some questions. Here are some scenarios that should help answering them:

Scenario 1: The 24 month contract of your Premium Pack 2 was supposed to auto renew on 2 June 2024
Result: Congrats. Your contract will end on 2 June 2024 as-is. It will not be auto-renewed, and you will continue to enjoy the same 24 month contract price of your Premium Pack 2 (RM149.99) thereafter.

Scenario 2: The 24 month contract of your Premium Pack 2 was supposed to auto renew on 30 April 2024
Result: I pity you very much. Since your 24 month contract has already been auto renewed (as how it works previously), so you would have to continue your newly renewed 24 month contract until 30 April 2026.
But after that date, it will not be auto renewed, and you will continue to enjoy the same 24 month contract price of your Premium Pack 2 (RM149.99) thereafter.

Scenario 3: You just subscribed to Astro, or just switched to the new Astro pack (24 months contract) on 9 May 2024
Result: Your contract shall end on 9 May 2026, and that’s it. It will not be auto renewed, and you will continue enjoy the same 24 month contract price thereafter.

Scenario 4: You opted for 12 months contract when subscribing to Entertainment Pack on 9 May 2023 
Result: Your contract shall end on 9 May 2024, and that’s it. It will not be auto renewed, and you will continue paying the same 12 month contract price thereafter.

Scenario 5: You opted for 0 months contract when subscribing to Entertainment Pack quite some time ago
Result: Nothing will happen to you. You will continue paying your slightly pricey 0 month contract price. But you can opt for 24 months contract option to enjoy a lower monthly fee whenever you want.
The treatment will be the same as whoever subscribes to the 24 month contract plan, which is you'll need to complete the 24 months contract ONCE, and that’s it.

***Note:

  • Astro won't notify you (be it SMS or email) when your ongoing contract period is about to end (or ended) for obvious reasons.
  • When you are no longer in contract, and if you upgrade or downgrade to other pack, then the 24 months contract shall restart.

But some existing Sports Pack and Premium Pack 1 customers may experience a price hike of either RM10 or RM5…?
Long story short, if you are on 24 months contract of either Sports Pack or Premium Pack 1 and you’re paying the old price of RM89.99 or RM124.99 respectively (if not sure, check your Astro bill), then from 1st May 2024 onwards, your Sports/Premium Pack 1 price will be standardised to the current price of RM99.99 or RM129.99 respectively.

Here’s the long story. For 24 month contract, the Sports Pack RM89.99 and Premium Pack 1 RM124.99 is actually the old price.
Since 9 Feb 2023, Astro has increased the price for the 2 packs by RM10 and RM5 respectively, and that decision happened at the same time during Liga Malaysia launch.
But not everyone will get the price hike at the same time… Only those where their 12/24 months contract of their Sports/Premium Pack 1 is being auto-renewed, will experience the price hike instead (start to pay the current price).

Sports Pack (Price hike of +RM10)
Contract period Before 9 Feb 2023 From 9 Feb 2023
0 month RM104.99 RM114.99
12 months RM94.99 RM104.99
24 months RM89.99 RM99.99

Premium Pack 1 (Price hike of +RM5)
Contract period Before 9 Feb 2023 From 9 Feb 2023
0 month RM149.99 RM154.99
12 months RM134.99 RM139.99
24 months RM124.99 RM129.99

But from 1st May 2024, Astro don’t care anymore (too complicated to maintain?) regardless of your contract end date, now every Sports Pack and Premium Pack 1 customer will be paying the current price, which standardises everyone, and that RM10/RM5 hike will happen "automatically".  sweat.gif
For those who already been paying the current price for Sports/Premium Pack 1 (e.g. RM99.99 and RM129.99 for 24 mths contract), will not be affected.
» Click to show Spoiler - click again to hide... «
Here’s a full context on what happened back then https://forum.lowyat.net/index.php?showtopi...#entry106573625

Is this discontinuation of contract auto-renewal, permanent?
This time, Astro neither uses the term “until further notice”, nor “permanent”. Instead, I’ve been told that they use the term “temporary discontinuation of auto-renewal”.
But to me, “temporary” could also last for years or even decades.
So, regardless of whatever fancy words they use, at the end of the day, their Subscription T&C (Clause 6) already stated that they have the right to make changes to whatever business rule at any point in time, so this clause alone can override everything.
Therefore, honestly speaking, the outcome makes no difference to me.

In my opinion, even if the worse case scenario would to happen someday where they miserably resumes the contract auto-renewal rule, I guess it would likely affect new sign ups and whoever that subscribe to the new packs during that time onwards. So I wouldn't worry that much anyway. So just enjoy it as long as it lasts.

Why Astro stops the contract auto-renewal rule now?
According to persons familiar with the matter, it seems to suggest that Astro's new packs isn't performing as what they expected, especially when it comes to its pricing (compared to legacy packs) and their draconian business rules of how they treat customers today, especially those who are on legacy packs.
Nowadays, they have been giving some leeway to existing legacy pack customers, like able to subscribe to add-ons (Kids, Variety, Korean,...).

Conclusion
Since contract auto-renewal rule are no longer in picture now, situations where customers forget about the contract auto-renewal and forced to remain on the service that they don't intend to continue, should be over.
Customers shall regain more control over their subscription choices now, where this might encourage customers to subscribe to some extent...
I have to say, this is indeed a great win to the customer  :thumbsup: 

R.I.P
Astro Contract Auto-Renewal
9 Nov 2021 - 1 May 2024
Wish you rest in peace and remain dead.
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Similar short answer is also stated below:

user posted image
Source: https://support.astro.com.my/question/i-am-...after-24-months
doubleM2
post May 10 2024, 03:34 PM

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QUOTE(pokemon @ May 10 2024, 03:17 PM)
I just called assthrow and it was fast connecting to an agent in less than 5 minutes.  For legacy pack customers, you can add-on pack under your legacy pack without contract.  But if you need to add new multi-room and multiroom smart tv, need to change to new pack first.
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They have to bow down to us now after all these years. Consumer powers are ungodly powerful.
doubleM2
post May 10 2024, 03:43 PM

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QUOTE(doubleM2 @ May 10 2024, 05:08 AM)
Similar short answer is also stated below:

user posted image
Source: https://support.astro.com.my/question/i-am-...after-24-months
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Btw, the link & screenshot above is non-existent now on Astro's website. Nasib sempat save ❤️
doubleM2
post May 10 2024, 10:57 PM

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QUOTE(joshhd @ May 10 2024, 10:32 PM)
Now you can subscribe to Sports add-on at RM42.99/month?
user posted image
Source: Astro Malaysia Info Fans (Facebook group)

This one also another one... Launch something new without announcing anything?
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Yes. For those who are currently on Entertainment & Movies Packs but no Sports content, can now add-on effectively today without contract.
doubleM2
post May 11 2024, 04:28 AM

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QUOTE(doubleM2 @ May 7 2024, 04:05 AM)
The following live channels are the latest additions to sooka as of this writing; May 7, 2024:

- Al Jazeera English
- AXN
- BBC Lifestyle
- CCTV-4
- CGTN
- CNA
- CTi Asia
- iQIYI
- Love Nature
- Phoenix Chinese Channel
- Phoenix InfoNews Channel

All those need a VIP subscription to stream. Soon also to sell its TV Dongle. Head over to https://sooka.my to subscribe.
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These 11 channels require a Premium plan to stream on sooka.

Y’all need the Premium plan to watch Al Jazeera & CNA — both can be live streamed for FREE on YouTube.

Anyway, to recap, these are other channels offered on sooka’s Premium plan:

- Astro AOD
- Astro Cricket
- TVB Jade

This post has been edited by doubleM2: May 11 2024, 04:35 AM
doubleM2
post May 12 2024, 02:11 AM

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It’s official. SPOTV Stadia (Ch 808 & 809) is complimentary for Sports Pack subscribers.

user posted image

user posted image

I’ll let you know whether or not Sports Special (formerly Liga Malaysia) add-on will also get access to SPOTV Stadia.

This post has been edited by doubleM2: May 12 2024, 02:13 AM
doubleM2
post May 13 2024, 04:35 PM

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QUOTE(fruitie @ May 13 2024, 03:50 PM)
I'm not sure yet but I will definitely need Chinese and Sports, the rest just choose the most basic package.
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Entry level Primary Pack now got all Chinese channels (incl. TVB, AOD, NHK), can add-on Sports too.

This post has been edited by doubleM2: May 13 2024, 04:36 PM

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