Welcome Guest ( Log In | Register )

36 Pages « < 18 19 20 21 22 > » Bottom

Outline · [ Standard ] · Linear+

 Astro Version 13A, All about Astro Malaysia offerings

views
     
doubleM2
post Apr 12 2024, 04:45 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ Apr 12 2024, 03:59 PM)
I doubt that you'll able to retain RM35 discount whatsoever.
Let's say you'll have to pay more for Primary Pack after the rebate period is over, what do you plan to do?
*
I’m following my backup plan since the moment I first switched NJOI to Astro back in August. I just switch back to NJOI and pay a bit more for sooka, and call it a day.

NJOI offerings are far more intriguing these days.
doubleM2
post Apr 12 2024, 05:14 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ Apr 12 2024, 05:01 PM)
The process of converting Astro to NJOI are similar as terminating Astro service.

Need to clear all outstanding, can only be done by calling customer service to give them within 30 days notice, and then pay an expensive conversion fee (if I'm not mistaken is RM199).

Are you okay with that?
*
I’m fine with it.
doubleM2
post Apr 19 2024, 12:43 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
Astro Wah Lai Toi On Demand is now part of Primary Pack.

Only this program can’t stream.

user posted image

The rest can play.

user posted image
doubleM2
post Apr 22 2024, 04:49 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(dattebayo @ Apr 22 2024, 01:38 PM)
Since when Astro decided to put chinese language channels as part of base channels?

channels such as TVB, Phoenix, CTI are now available to even the cheapest pack
*
Since April 1, 2024.
doubleM2
post Apr 29 2024, 01:05 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ Apr 19 2024, 02:07 AM)
Only this program can’t stream.
I search this show on Astro Go using my Android phone and PC (browser), the Play button does appear.
user posted image
Have you tried search this show on other devices, and see if the Play button appear for this particular show? Or could it be affecting only iOS devices?
*
MacBook Air M2.

user posted image

user posted image

I guess it only affects my account, or Apple devices too.

This post has been edited by doubleM2: Apr 29 2024, 01:08 PM
doubleM2
post May 1 2024, 12:45 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 1 2024, 12:31 AM)
Earlier I saw a Facebook post, saying that starting 3rd of May, Astro will stop selling Liga Malaysia RM9.99 add-on, as Arena Bola channels (CH803-804) will move to Family/Primary pack, hence all Astro customers will be able to watch the channels.
In exchange, existing Liga Malaysia RM9.99 subscribers will get all sports channels from CH810-820 permanently (as if like a normal Sports Pack?) and urges people to subscribe to Liga Malaysia add-on now.  sweat.gif
user posted image
I tried to find back the post, but can't seems to find it. I think it has been deleted, but luckily I managed to screenshot this... biggrin.gif
Not sure how true this is, but I'll definitely dig more info about this  hmm.gif
*
If this is true… Then, boy did I made a great decision to stay with Astro Primary Pack + Liga Malaysia add-on.
doubleM2
post May 1 2024, 07:23 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
From private FB group.

QUOTE
The Indian version of the History Channel, History TV18 India will be available on Astro; May 15, 2024, on Ch 220. Dubbed in Tamil.


This post has been edited by doubleM2: May 1 2024, 07:50 PM
doubleM2
post May 2 2024, 01:04 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 2 2024, 12:36 AM)
Good news. I've just been informed that yes, it is true that Astro has the intention to stop selling Liga Malaysia add-on AND they'll provide Sports Pack channels to those who has Liga Malaysia add-on in their subscription, regardless of legacy or new Astro pack customers.

For those who want to subscribe, better act fast before they stop selling the addon. Today is already 2nd of May.
*
Nice. Cancel lah intention to switch back to NJOI hehe
doubleM2
post May 2 2024, 06:11 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
Roughly a RM30 difference between Sports Pack (RM99.99) and Primary Pack + Liga Malaysia (RM59.99 + RM9.99).

Those prices are not inclusive of 8% SST & for 24 months.

This post has been edited by doubleM2: May 2 2024, 06:11 PM
doubleM2
post May 2 2024, 06:22 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 2 2024, 06:19 PM)
Errr nonono... This info is never meant for Sports Pack customers to know in the first place.
Just assume you never know about this at all, doesn't matter whether it's before or after 3rd of May, then your life would be a bit happier.
🤣🤣🤣🤣🤣
*
Couldn’t resist mah 😭 This is a steal deal
doubleM2
post May 2 2024, 09:48 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 2 2024, 12:36 AM)
Good news. I've just been informed that yes, it is true that Astro has the intention to stop selling Liga Malaysia add-on AND they'll provide Sports Pack channels to those who has Liga Malaysia add-on in their subscription, regardless of legacy or new Astro pack customers.

For those who want to subscribe, better act fast before they stop selling the addon. Today is already 2nd of May.
*
I heard that all the Sports Pack channels (Ch 810–820) via the discontinued Liga Malaysia add-on will be included for free for 1 month only as a “reward/compensation”. Then no more.
doubleM2
post May 3 2024, 12:36 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 2 2024, 10:40 PM)
The confirmation that I got, is the same as what is being leaked on the now-deleted Facebook post from Astro Malaysia Info Fans group actually...
As long the subscribers with the Liga Malaysia add-on continue paying RM9.99/month, they will be getting all Sports Pack channels CH810-820 permanently.

Of course, subscribers feel free to remove Liga Malaysia add-on if they want to (means don't pay RM9.99/month anymore), then they will lose all Sports Pack channels at the same time, and that will be a one-way ticket.
Meaning, you cannot suddenly tell them you want back your Liga Malaysia add-on after cancelling it, just because you regret making that decision anytime in the future.

So, the person that tells you that it's only getting 1 month...
Let's say Liga Malaysia subscribers lose access to Sports Pack channels after 1 month (e.g. 3 June 2024), will they still continue paying RM9.99? What do they get for paying that additional RM9.99 every month, when Arena Bola channels will become accessible to every Astro customer starting tomorrow as it is being moved to Family/Primary Pack?
*
Not yet happening as of this writing. Did “Refresh” smart card on My Astro app as well.

Been told that a system upgrade will be this morning. Maybe after that will soon be available.

On another note: Astro Wah Lai Toi is no longer available on Astro GO’s Search engine.

This post has been edited by doubleM2: May 3 2024, 12:39 AM
doubleM2
post May 3 2024, 01:25 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
Behold, the sooka TV Dongle.

user posted image

Source: https://www.androidtv-guide.com/pay-tv-provider/sooka-tv/

This post has been edited by doubleM2: May 3 2024, 02:55 PM
doubleM2
post May 3 2024, 02:40 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 3 2024, 02:04 PM)
I've been informed that due to technical challenges, existing Liga Malaysia add-on subscribers will only be able to access Sports Pack channels starting tomorrow (4th May) instead of today.

For now, it is confirmed that Arena Bola channels has opened up to all Astro customers (and NJOI Family Pack too), and the purchase option of Liga Malaysia has been removed across all platforms.
*
Astro Premier Ch 410 is on Primary Pack as well.
doubleM2
post May 4 2024, 02:48 AM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 3 2024, 08:48 PM)
According to Astro's subscription T&C, they can change whatever things they want, at any point of time.
So whether is it "until further notice" or "permanently", the outcome is still the same.
As long when it comes to customer "losing something", customers will still end up disappointed anyway.

In my opinion, Astro customer service agent uses the word "until further notice" is actually to give some "soothing words" to those concerned Sports Pack customers  sweat.gif
*
In phases. Liga Malaysia will rename as “Sports Special” on the next bill.

user posted image

P/S: Ignore the typos here & there. As long as the message is clear.

Source: https://support.astro.com.my/question/i-am-...my-subscription

This post has been edited by doubleM2: May 4 2024, 02:53 AM
doubleM2
post May 4 2024, 05:19 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
All Sports Pack channels 810–820 are now activated on my HD Zapper (NJOI Box). But not on Multiroom (Smart TV) & Astro GO.
doubleM2
post May 4 2024, 10:37 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(joshhd @ May 4 2024, 09:51 PM)
Nice thumbup.gif
Are you able to access the Sports Pack channels on Astro GO now?
*
I’m currently dealing with Astro agent on Facebook. I’ll let you know later on.

Apparently they’re noticing my complaint on that private FB group too.

UPDATE 11:46 PM 2024/05/04: This issue is to be resolved within 24 hours. For now have to enjoy Ch 810–820 via HD Box first.

This post has been edited by doubleM2: May 5 2024, 12:03 AM
doubleM2
post May 5 2024, 12:16 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(doubleM2 @ May 4 2024, 10:37 PM)
I’m currently dealing with Astro agent on Facebook. I’ll let you know later on.

Apparently they’re noticing my complaint on that private FB group too.

UPDATE 11:46 PM 2024/05/04: This issue is to be resolved within 24 hours. For now have to enjoy Ch 810–820 via HD Box first.
*
And I’m not the only one. Another one comes forward having the same issue.

This post has been edited by doubleM2: May 5 2024, 12:30 PM
doubleM2
post May 5 2024, 12:29 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(pokemon @ May 5 2024, 12:22 PM)
Assthrow already said "in phases" with no timeline. 
So at their mercy speed to upgrade for you guys.
*
I think it has something to do with the day I subscribed to Liga Malaysia via the old Astro Self Service portal* back in December 2023; after about 10-11 times tried to purchase it via My Astro instead and nothing changed. Agak lain sebab tak tally/sync subscription between the old HD Zapper box & Astro GO (incl. Multiroom Smart TV).

That didn’t happen on April 1, 2024, where all Chinese channels are open simultaneously using both HD Box & Astro GO devices.

*The website https://selfservice.astro.com.my now redirects to the new My Astro portal.
doubleM2
post May 5 2024, 07:58 PM

Regular
******
Senior Member
1,024 posts

Joined: Jun 2019
QUOTE(doubleM2 @ May 4 2024, 10:37 PM)
I’m currently dealing with Astro agent on Facebook. I’ll let you know later on.

Apparently they’re noticing my complaint on that private FB group too.

UPDATE 11:46 PM 2024/05/04: This issue is to be resolved within 24 hours. For now have to enjoy Ch 810–820 via HD Box first.
*
UPDATE 07:57 PM 2024/05/05: It has been finally resolved. Now can watch Sports Pack channels through Astro GO & Multiroom Smart TV. Just Ch 808 pop-up can’t watch at all; don’t mind either — I seldomly watch snooker.

Bye NJOI & sooka (for now).

This post has been edited by doubleM2: May 5 2024, 08:10 PM

36 Pages « < 18 19 20 21 22 > » Top
 

Change to:
| Lo-Fi Version
0.7672sec    0.21    7 queries    GZIP Disabled
Time is now: 6th December 2025 - 11:38 AM