Smart

Seems like it is their one of their kind of "system limitation" to indicate that this particular item is a no-contract item, that's why the start & end date of the contract is the same date
And yes, legacy pack customers are not eligible to subscribe to Multiroom (Smart TV).

As of today, they no longer allow legacy Astro pack customers to add-on any kinds of Multiroom anymore, even your current subscription is RM100 and above.
Have to switch to new Astro packs first, then only can.

This post has been edited by joshhd: Dec 25 2023, 11:17 PM

Total actual number of TV channels on Astro today: 123 channels
1 TV1
2 TV2
3 TV3
4 Astro Ria
5 Astro Prima
6 Astro Oasis
7 Astro Warna
8 Astro Citra
9 Astro Rania
10 Astro Aura
11 TV Al Hijrah
12 Colors (Hindi)
13 TVS
14 TVB Magic
15 TV Okey
16 NTV7
17 8TV
18 TV9
19 Astro Vaanavil
20 Astro Vinmeen HD
21 Astro Vellithirai
22 Sun TV
23 Sun Music
24 Adithya TV
25 Sun News
26 KTV
27 Sun Life
28 Star Vijay
29 Colors Tamil
30 Zee Tamil
31 ABO Thangathirai
32 Zee Cinema
33 iQiyi
34 TVB Classic
35 Astro AEC
36 Astro QJ
37 Celestial Movies
38 TVB Jade
39 Astro AOD (New Episodes Only)
40 CTI TV Asia
41 TVB Entertainment News
42 TVB Xing He
43 TVBS Asia
44 Celestial Classic Movies
45 Phoenix InfoNews Channel
46 Phoenix Chinese Channel
47 Astro Hua Hee Dai
48 CCTV4
49 Astro AOD 352
50 Astro AOD 354
51 KBS World
52 One
53 tvN
54 K+
55 NHK World Premium
56 Hits Movies
57 Boo
58 Astro Premier
59 HBO
60 Cinemax
61 Showcase
62 HBO Family
63 HBO Hits
64 tvN Movies
65 Astro Awani
66 Bernama
67 CGTN
68 CNN
69 BBC News
70 Aljazeera English
71 Sky News
72 CNA
73 CNBC Asia
74 Bloomberg TV
75 ABC Australia
76 Love Nature
77 Global Trekker
78 Discovery Channel
79 Discovery Asia
80 BBC Earth
81 History
82 Animal Planet
83 Astro Tutor TV
84 Astro Ceria
85 DreamWorks TV
86 Cartoon Network
87 Nickelodeon
88 Nick Jr.
89 Moonbug
90 BBC CBeebies
91 AXN
92 Lifetime
93 HITS
94 TLC
95 Food Network
96 Asian Food Network
97 Warner TV
98 Paramount Network
99 Crime + Invesigation
100 HGTV
101 DMAX
102 BBC Lifestyle
103 MTV Live
104 Astro Arena
105 Astro Arena 2
106 Astro Arena Bola
107 Astro Arena Bola 2
108 Astro SuperSport UHD
109 SPOTV 2
110 Astro SuperSport
111 Astro SuperSport 2
112 Astro SuperSport 3
113 Astro SuperSport 4
114 W-Sport
115 SPOTV
116 BeIn Sports 2
117 BeIn Sports
118 BeIn Sports 3
119 Eurosport
120 WWE Network
121 Golf Channel
122 Premier Sports
123 Astro Cricket

Astro Go Exclusive HD Channel
DW English
France 24 English

NJOI-only channels
Filem Mantap
Drama Hebat
Drama Hotpot
Lawak Sentral
Travel & Taste

Channel Updates 2023
Let's keep track of the channel changes on Astro.

January 2023
Add:
+ Love Nature (CH549 UHD)
+ Love Nature (Initially CH558, then it renumbered to CH550)
+ Global Trekker (Initially CH559, then it renumbered to CH551)
+ DreamWorks (Initially CH622, then it renumbered to CH612)

Remove:
- eGG Network (CH800)

February 2023
Add:
+ Astro Arena Bola (CH803)
+ Astro Arena Bola 2 (CH804)

Remove:
- Nat Geo Wild (CH550)
- National Geographic (CH551)
- TA-DAA! (CH612)
- Boomerang (CH619)

March 2023
Remove:
- Go Shop (CH120)

April 2023
Remove:
- Astro BollyOne HD (CH251)

May 2023
Add:
+ Zee Cinema (CH251)

June 2023
Add:
+ TVB Magic (CH124)

Remove:
- NJOI TV (NJOI CH140)

July 2023
Add:
+ W-Sport (CH815)

Remove:
- Astro SuperSport (CH815)

August 2023
Add:
+ Astro QJ (CH308)
+ SHOWCASE (CH413)

Remove:
- Astro Shuang Xing (CH307)
- Astro Quan Jia HD (CH308)
- Showcase Movies (CH413)

September 2023
Add:
+ Astro Premier (CH410)
+ Astro Tutor TV (CH603)

Remove:
- Astro Xiao Tai Yang (CH304)
- Astro Tutor TV SK (CH601)
- Astro Tutor TV SPM (CH603)
- PRIMEtime (CH704)

October 2023
Remove:
- Go Shop (CH111)
- Go Shop (CH118)
- Go Shop (CH303)

November 2023
Add:
+ Filem Mantap (NJOI CH131)
+ Drama Hebat (NJOI CH132)
+ Drama Hotpot (NJOI CH133)
+ Lawak Sentral (NJOI CH134)
+ Travel & Taste (NJOI CH135)

December 2023
No changes

Pop-up channels tracker
Note: Sports related ad-hoc channels (e.g. Astro SuperSport on channel 806/808/809) does not count.

CH No.	Channel name	Viewing Period
100	Too FUN!	14 Jan - 12 Feb 2023
100	Projek High Council	29 Apr - 12 May 2023
100	#DemiNegaraku	20 Aug - 17 Sep 2023
400	Ultraman	20 Aug - 30 Sep 2023

If it is Astro make the channel change, including channel renaming, then I will consider it as "remove and then add".

Try clear NVRAM
https://support.astro.com.my/question/refre...-ultra-ulti-box

If ask for replacement confirm ikat Contract.
No, not necessary. Read this to know more: https://forum.lowyat.net/index.php?showtopi...#entry108729352

What is the LNB Type used in your House A and House B?
And does House A and House B used any kinds of cable splitters in between the connection from Astro box to satellite dish?
Cable splitters, that may also includes having multiple Astro TV wall sockets in the same house (e.g. upstairs bedroom and downstairs living room).

If you're not sure, then have to test manually like this... Need you to provide this info so that I can advise further:

1) Press home>Settings>Satellite Settings>LNB Setup, change the "LNB Type" setting to "Universal".
Then Next, Next, Finish.

Then tune to these channels, and let me know what do you see on your TV for all these channels below:

CH122, CH124, CH305 = Can watch as usual / Switch to Continuous Viewing / Services Currently Not Available
CH549, CH805 = Can watch as usual / Services Currently Not Available / Unable to Play Video (HDCP Video Failed)

2) Press home>Settings>Satellite Settings>LNB Setup, change the "LNB Type" setting to "DCSS".
Then Next, Next, Finish.

Then tune to these channels, and let me know what do you see on your TV for all these channels below:

CH122, CH124, CH305 = Can watch as usual / Switch to Continuous Viewing / Services Currently Not Available
CH549, CH805 = Can watch as usual / Services Currently Not Available / Unable to Play Video (HDCP Video Failed)

Let me know the outcome for House A and House B respectively.
Otherwise, just get Astro technician to come over to our house, pay RM65 to fix the problem.

If you use your PVR box to connect to a satellite dish that uses DCSS LNB, unfortunately you'll need to use a 2 way splitter and make sure that both Tuner 1 and Tuner 2 are connected to that 2 way splitter. You cannot just leave either one of the Tuner port unconnected when the LNB setting on your PVR box is set to DCSS or Universal. If it's SatCR then no issue.

So you'll need to terminate a short length RG6 cable (with F connector) to connect to Tuner 1 and Tuner 2 ports.

Usually, you don't need to specifically request to swap from Ultra to a new Ultra Box one.

When the technician come, they'll do some technical troubleshooting first. If issue persists, they'll just change a new one for you, cuz they won't want to waste too much time at your house investigating what is the issue with your box. Since you're already using Ultra Box, so they'll give you Ultra Box then.

If you maintain your Value Pack 2, you pay them RM65 technical service fee, then that's it already. No new contract whatsoever.

I don't want to think that negatively.
In my opinion, unlikely will happen to Astro la...

House	Box model	LNB Type
House A	Ultra Box	DCSS
House B	DMTv2 PVR box	SatCR

The proper installation for PVR box that uses DCSS LNB is, a 2 way splitter must be used, and both of its outputs ports should be connected to both Tuner ports of the PVR box respectively.
Well, I don't know why it was oddly designed like that... 🤷‍♂️

If your 1 only DCSS cable is connected to only either one of the Tuner port, and now you change the LNB setting on your PVR box to DCSS, and if you get stuck at satellite signal page even though Tuner 1 or 2 has signal, just press Back.
Then you'll see "Please wait..." setting. When the message dismisses, you shall see that the LNB Input Source setting has set to DCSS.

But still, most importantly is, you got to solve the loose F connector problem of your RG6 satellite cable first.
Otherwise, it's gonna make your troubleshooting difficult and "inaccurate" (as in things that should work, yet it doesn't work on you, because of your loose cable connector).

It's called "Long Long Fun", on channel 100.
https://www.malaysianfoodie.com/2023/12/ast...the-dragon.html

Well, it's still a "new year" anyway...

Since the technician came, I assume he also re-terminated your Astro cable with new connector? Or he did not?
CNR reading of 12dB is considered low, and isn't normal to me. Mine can get up to 18-19dB max Didn't you show that page to the technician before he leave?
How is the condition of your satellite cable? Is it more than 10 years already?

When you go to this Diagnostics page, what is the TV channel number that you tuned to when you take that picture you provided earlier?
And then, try tune to either channel 393 or 707, and then go to this Diagnostics page again, what is the CNR signal reading do you see now?

He did use his alignment tool(but the technician mentioned that the tool only works with DCSS LNB)
No. It will still be able to get signal, even when the actual LNB Type used, is DCSS LNB.

There is a possibility that the technician may not be knowledgeable or aware in that (unfortunately that can happen to some installers out there).
Some installers would think that satfinder won't get any signal at all if use a DCSS LNB, which is not true.

In reality, he can use his "alignment tool" (referring to satellite signal finder device, or some people call it "satfinder") and set the technical parameters to:
- Frequency: Either 10732MHz or 10892MHz or 10932MHz or 10982MHz
- Polarisation: Vertical
- Symbol rate: 30000
- LO Frequency: Universal (9750-10600MHz)

So I assume that you paid him RM65, right? Then it should come with at least 2 weeks or 1 month warranty.
If you're concerned about this, ask him to come back.

installer said his SatFinder/ Alignment Tool doesn't work with Universal
Whut? 😓

also he acidentally hit the satelite dish while packing
Hmm...

I belive leaving it like this mean it would be easier to lose satelite signal while raining?
If use a short RG6 cable (around 2 meters?) and connect from his sat finder to your new DCSS LNB installed at your satellite dish there, and the CNR reading is still 12dB, then yes, alignment is needed on dish and/or LNB. And you are correct, if you leave it like that, it'll be easier to lose satellite signal as it rain.

However, if the CNR reading at your satellite dish there is already high (let's say 17-18dB), you go back to your Ultra Box there, unplug the sat cable from Ultra Box and connect to the satfinder, then it becomes 12dB, that means "something wrong somewhere" between the satellite cable from your LNB to your Ultra Box. It could be the cable is too old, or too long, or somehow damaged. And you confirm there's no cable splitters or amplifiers or whatsoever is connected in between the cable connection, right?

This post has been edited by joshhd: Dec 31 2023, 05:07 PM

"As long your Astro got picture and sound, then can already"

Tell him la, you're not satisfied with the signal reading, and want it to do some adjustments to make it as high as possible.

Even if there is SOP for installer to achieve certain signal reading, that can only be done when they're at the satellite dish, and then connect a cable from their satfinder directly to the LNB. But when the satellite cable reaches to your room (living room or bedroom), then it's different story already, especially if you're using an existing old cable.

Without knowing what's the actual signal reading when connect a satfinder directly to your dish, it's hard to make conclusions.
Cuz let's say if both the dish and LNB are perfectly aligned, but your cable condition is not good, then when the cable reaches your room, the signal reading would become weak (cable attenuation).

That's one of the disadvantage why some people may not like satellite reception. Yes, it may be reliable than Plug & Play in some ways, but they'll need to consider all these things lo..

This post has been edited by joshhd: Jan 2 2024, 05:07 PM

Or be like me, buy own satfinder and adjust the dish by myself

Because if customers use Plug & Play, installers won't need to climb up to your rooftop and do those satellite dish related stuff anymore, save his time and energy.
But at the same time, as more and more customers goes to Plug & Play, eventually Astro installers out there will have lesser number of jobs, hence further lesser pay for them each month. Or who knows, their jobs is already been less since Plug & Play launches.

But Plug & Play is not perfect, and as I mentioned many times before, the overall service performance and reliability is not going to be the same as what you get from satellite reception.

So maybe, if yongtjunkit tell that installer that you'll privately pay him extra money to do fine tune adjustments perfectly, then only they'll feel more incentived and motivated to help you do it instead
Otherwise, "got picture and sound can already."
Obviously it's because it will affect their KPI, from how many complaints received and how fast can it be solved, and so on.