Haih... I wonder why don't they just make it available on Google Play Store to all compatible Android TVs regardless of brand or model, as long it is a Google certified device?
They don't want too many people use Multiroom (Smart TV) or what?

Okay... Then how about Android TVs regardless of any TV brands rather than limited to only Sony and Sharp?

Sounds like they're planning to decommission Astro IPTV TIME nationwide at the end of this year? o.O
Do you really want to convert that soon though? Cuz it's like, you're the last few remaining of Astro IPTV TIME customers out there...

Anyway, to do so, tell Astro that you would like to decouple your Astro IPTV TIME subscription into standalone TIME Fibre subscription, and you are not interested in Astro Fibre.
Doing so will also mean you'll lose Astro IPTV Multicast service permanently.

To continue enjoying Astro TV service thereafter, they'll offer you to upgrade to Ulti or Ultra Box and then opt for Plug & Play service.
Pros of Plug & Play service is, it's purely Internet streaming to access Astro channels/content & no satellite dish involved. Cons of Plug & Play service is, it is adaptive streaming and the streaming performance is subjected to network congestion.

If you insist to use back your PVR box, you can only go for Satellite option, where either you connect to your building's centralised dish or use your own Astro dish if your building management allows it.

The likely reason they tell you to go for Astro Fibre is, probably they found out that TM HSBA coverage is available for your unit. If you proceed with Astro Fibre, TM fibre cable will be layed (if haven't) and use for your Astro Fibre service.

My personal opinion: If you already have TIME, why bother going for Astro Fibre which uses TM infra...?
If I were you, I'd rather stick to standalone TIME Fibre.

I am on old Astro beyond decoder (the one with HDD inside)
This statement suggests that you are using Astro PVR box.
If you've accustomed in using PVR box and want to upgrade to newer box, you might wanna read this first: https://forum.lowyat.net/index.php?showtopi...#entry100498320

Free Ultra Box upgrade is only applicable if you're on Super Pack Plus. But since you mentioned your subscription is RM110+ per month, then definitely is not Super Pack Plus anymore.

More info regarding this box upgrade offer for legacy pack customers:
https://forum.lowyat.net/index.php?showtopi...ost&p=107258886

If you're eligible for the offer, you'll get free Ulti Box upgrade instead. Not Ultra Box.

This post has been edited by joshhd: Jul 10 2023, 11:57 PM

Your subscription has Movies, is it?
If yes, then Disney+ Hotstar is already included in your subscription.
Just use your mobile number to sign up and start streaming.

If not sure, then can share with us, which legacy pack are you on now?

This post has been edited by joshhd: Jul 13 2023, 07:05 PM

You're on Premium Pack 3, right? 24 months contract ending in another few more months?
You call them to unbind your Netflix account with Astro, or you WhatsApp live agent them, or how?

What is the reason given by that agent that refuse to unbind your Netflix account with Astro?

This post has been edited by joshhd: Jul 17 2023, 09:56 PM

I feel sorry for you la.
The way I see it, it's more towards that agent's problem. I suggest you not to give up yet. The problem won't solve itself if you give up.

I suggest you better file a complaint to MCMC, say that you just want to unlink your Netflix account with Astro, but end up they refused to do so, and gave all sort of irrelevant excuses.

This post has been edited by joshhd: Jul 18 2023, 09:47 PM

Can show us a picture on how's that "superblocky" scene look like, along with the exact timestamp of that scene.
Then we all here can check as well.

Oh, Astro Go, is it?
If it's Astro Go, then it's only up to 720p, and they're pretty stingy in bitrate, so yeah, video compression artifacts are to be expected especially during fast motion scenes.

I suggest you stream it on your Ulti / Ultra Box, then you'll get 1080p quality there.

At the moment, Enjoy TV5 channel is not available on Astro.

The company that operates TV5 channel will need to pay a lot of money to Astro to provide the channel on Astro platform.

Thank you for sharing your termination journey of your Astro service here.
You are not the first, and definitely won't be the last.

If money is not the problem, subscribe to packages that are 0 month contract lo...

Looks like they don't want to let you go...
Reason either one below, or both, or all:
1) Lousy hardware
2) Lousy software quality
3) Lousy engineers

What do you do that triggers that hang? Is it when launching streaming apps? Or how?
VSS stands for Voluntary Separation Scheme.

Astro has been facing financial problems for many years due to various of reasons, mainly are customer terminating its service, more and more video streaming services, and increase costs of content due to USD>MYR currency exchange. Pay TV providers around the world has been facing the same situation, and even for a monopolistic company like Astro can't run far away from this.

Because their profit is low, so their operating costs will need to be low too. To sustain their business in the long run, now they offer a choice to their employees where Astro will compensate the employee if they resign/leave the company voluntarily. Because the lesser the staffs working in Astro, the lesser the money they need to pay ALL their staffs.

Even TM also offers VSS to its staffs now... But this time it's open to their 50 years old and above staffs...
https://www.freemalaysiatoday.com/category/...d-50-and-above/

Which Mat Salleh you're referring to? https://corporate.astro.com.my/our-company/leadership
Anyway, salary cut for the senior leadership seems like a.... Hmm, good idea?
But even if they have a salary cut, how does it gonna affect us customers anyway? Ads will only become more and more...
But they will argue that advertisements is a common practice everywhere, and a good go-to platform for advertisers to buy a spot or impressions across Astro platforms, thanks to the 70% TV viewership share.
More info here: https://quake.com.my/uploads/credentials/As...te-Q1FY2024.pdf

If you're using the normal HD box, then yes, it is worth a upgrade to Ultra or Ulti Box, as you'll be getting a whole lot of new features that you don't get on your HD box.

But if you're using PVR box, then it depends whether you do programme recordings and watch On Demand there or not, cuz the user experience you'll get on Ultra/Ulti Box will be pretty different. Some people may like it, some may not, or some even don't mind or don't care, so it depends on individual.

This post has been edited by joshhd: Aug 3 2023, 01:26 AM

Not every Astro customers are eligible for free box upgrade.
Refer here: https://forum.lowyat.net/index.php?showtopi...#entry107258886

Just put to standby mode whenever you're not watching, is good enough already.
The power consumption of Astro box is very low one.

You mean use Astro Multiroom Smart TV app on your Apple TV? No, it's not supported also.
Can describe what's the issue with your DMT5? Can't power on? No display? Or how?

And your reason of wanting to continue using DMT5 instead of Ulti Box is...?

If you suddenly see Services Currently Not Available message even when the weather is clear, then the issue is likely something wrong somewhere between the signal connection to your satellite dish. It's not necessary that your Astro box is kaput.
Loose satellite cable connection may cause intermittent issues like this too.

Now I wonder if one can have a normal Astro account + Njoi account under one name,
Yeah, it is possible.

I am thinking of using this cancelled Multiroom decoder for nJoi.
I think can also, and you might need to pay a one-off NJOI conversion fee of RM199.