Question: Is there any promotion / offer right now if I want to change from legacy pack to new packs (eg. Sports pack) ?

Thanks. Will I get a different (or special) offer if I go to Astro customer service center or thru Astro agent instead of whatsapping?

Saw Astro is replacing old PVR to new decorder FOC and no contract. 
Still can keep legacy plan?

I received call from them
They will ask you to switch to the new "equivalent" plan eg. from super pack 3 to the new platinum pack  and give you monthly discount with 2 year contract

Finally, a fully revamp app of Disney+ Hotstar.
Way faster and more responsive.
Profiles coming soon.

Better to upgrade to ultra or maintain with pvr now?
Can change back to pvr if ultra got problem?

Right, so your situation is almost similar to mine which I asked a few pages ago.

So, in the end, I had to ding dong around the Astro WhatsApp channel (which didn't really get me anywhere)...then I did get a call before to ask whether I wanted to upgrade to the Ulti box. (which didn't touch on my sub / packages).

Went to the only Customer Service Centre available here, the staff offered me back the rebate on my legacy package. Accepted it and asked whether I can change my PVR box as well. They said will try to lodge a support ticket for it. Thought that's done then.

Strangely enough, the next day itself, Astro HQ called and offered me the very same rebate. And they also mentioned there are no pending orders on my account from the previous day. So I accepted (again) and the box will be changed to the Ultra box. Got an SMS for the installer appointment this weekend as well.

Have mixed feelings about changing the PVR, but I think it's time. Only use it for my kids recordings, which I think I can stream from Disney+ Hotstar as well. Will see how it goes.

If PVR is spoilt, can we still get a PVR replacement now?

So my parents house still using the old pvr
Lately not sure why, sunny hot day but certain channels won’t load and tell u the error saying due to weather
Rebooted it, no help
Wonder what went wrong
Can only call Astro to fix?
Don’t talk about usin ultra box yea, old people don’t use internet

The standard answer is Yes, you will get the new Ulti/Ultra box but will be tie with a 24 months contract

For customers with the Ultra or Ulti Box, you are required to return only the Astro box along with the Smart/SIM Card. There  is no requirement to return the remote control, power cables or satellite  dish/outdoor unit (ODU).

Who wants to buy brand new Astro Ultra remote (unused) ?   

If I may, would you know whether if the standard Astro decoder is spoiled, must I change it to the ultra or ulti box? I don’t want to use it. My broadband may not support too many devices. Thank you.

Does anyone know ultrabox got support for mouse and keyboard or not

Just wanted to confirm if it is true that the standard decoder is no longer available for replacement. Presently mine is very old. Thanks for your quick reply.

I bring my ub back to hometown but forgot the remote control, got anyway to remote the Ub ?

Got my UltraBox installed, so I think some have asked the same thing, if I set the box to Dolby Digital, my soundbar sound is very low and soft. There's no workaround for it currently? Have to set to Stereo PCM for the best effort? Thanks.

Yes, I have tried both Auto and Dolby Digital on the Ultra Box. For my soundbar, it's a Sony HT-CT380 so it doesn't seem to have that setting. Guess I have to stick to Stereo 

Thanks ya...

Look like the flickering black screen issue is back for my PVR, guess is time to ping the astro to change to ulti box....

Change HDMI still same (rule out HDMI cable issue)
Air Play using ipad to TV no issue (rule out TV issue & HDMI cable issue)
When it flicker and turn to black screen, the whole STB diagnostic screen was off as well, when it come back the signal strength is 70% and above (rule out satellite issue)

The flickering/black screen is not frequently happen but it will happen across different channels from time to time (range from minutes, to half and hour), just so annoying...

Didn't realize the Ultra Box is kinda glitchy. The Disney+ app on the box isn't loading, just showing a blank screen and can't go back to the normal channels either. Anyone faced this before?