Jan 1 2020, 02:59 PM
QUOTE(joshhd @ Jan 1 2020, 02:04 PM)
Happy new year everyone...
As DIVA and E! channel ceases on 1 Jan, so many Astro customers asking the same question. This is the official reply from Astro:
For those who just came here and still not aware what happened:
Like it or not, it is the channel provider's decision (NBC Universal, that operates DIVA and E! channels) to cease the channels across South East Asia. So not only Astro are affected, even pay TVs from other SEA countries like Singapore, Indonesia, Thailand are affected too. So in other words, Astro can't do anything also. It's not that Astro want it to cease also.
So, do your research first before you blame Astro for any channel cessation.
Comedy Central is their decision as a channel replacement for DIVA and E!.
Yes I know, 2 channels in exchange into only 1, while still same package rates. You're not the only one complain about this, and this is not the first time Astro doing this too. And it's no point even you complain to whichever parties, like MCMC for example.
In Astro T&C, they are not committed and obligated to replace any channels that are being ceased for whatever reasons. So when Astro decides to bring Comedy Central channel, you can actually assume that this is simply just their act of goodwill.
If you're not happy, feel free to terminate Astro as long you have no outstanding contracts.
And, you need to give a 30 days advance notice to Astro that you want to terminate. So you can't just terminate it with immediate effect just because you want it now.
Wow,we have a spokesman for astro finally As DIVA and E! channel ceases on 1 Jan, so many Astro customers asking the same question. This is the official reply from Astro:
For those who just came here and still not aware what happened:
Like it or not, it is the channel provider's decision (NBC Universal, that operates DIVA and E! channels) to cease the channels across South East Asia. So not only Astro are affected, even pay TVs from other SEA countries like Singapore, Indonesia, Thailand are affected too. So in other words, Astro can't do anything also. It's not that Astro want it to cease also.
So, do your research first before you blame Astro for any channel cessation.
Comedy Central is their decision as a channel replacement for DIVA and E!.
Yes I know, 2 channels in exchange into only 1, while still same package rates. You're not the only one complain about this, and this is not the first time Astro doing this too. And it's no point even you complain to whichever parties, like MCMC for example.
In Astro T&C, they are not committed and obligated to replace any channels that are being ceased for whatever reasons. So when Astro decides to bring Comedy Central channel, you can actually assume that this is simply just their act of goodwill.
If you're not happy, feel free to terminate Astro as long you have no outstanding contracts.
And, you need to give a 30 days advance notice to Astro that you want to terminate. So you can't just terminate it with immediate effect just because you want it now.
.BTW thats the truth you either accept or terminate it!Just joking bro,no offence,Happy New year !
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, and they left a note to the technician about the reschedule.
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