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 Astro Version 13A, All about Astro Malaysia offerings

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yongtjunkit
post Mar 27 2020, 05:01 PM

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QUOTE(joshhd @ Mar 27 2020, 04:53 PM)
What do you think? Does it means these channels will be available to Njoi prepaid, or these are the channels to be opened for the month of April to all Njoi users?
user posted image
Source: https://www.facebook.com/NJOIbyAstro/photos...98283220607395/
Developing story...  biggrin.gif

EDIT: Original post has deleted... Hahahahahahah
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Seems like coming to NJOI prepaid list, if for free the might as well we all switch to NJOI(more value) get HBO HD for free

Maybe they realized that that's the wrong channel number to offer to NJOI customers( the channel renumbering )

This post has been edited by yongtjunkit: Mar 27 2020, 05:02 PM
yongtjunkit
post Mar 30 2020, 04:17 PM

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QUOTE(joshhd @ Mar 30 2020, 01:34 PM)

All Astro and Njoi customers: Yes!!!! Thank you Astro!  rclxm9.gif  rclxm9.gif  rclxm9.gif
Movies Pack and News Pack customers: DAMN YOU! This is not fair! All this while I've got all these channels already! I want discount! ranting.gif  ranting.gif  ranting.gif
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What about sports pack customers( sports pack customer gets access to all channels for free(expect PPV/some VOD content)?

Movies Pack, News Pack and Sports Pack customers: DAMN YOU! This is not fair! All this while I've got all these channels already! I want discount! ranting.gif ranting.gif ranting.gif

This post has been edited by yongtjunkit: Mar 30 2020, 04:17 PM
yongtjunkit
post Mar 30 2020, 04:33 PM

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QUOTE(joshhd @ Mar 30 2020, 04:27 PM)
LOL...
Sports pack customers (before 18 March) can access to ALL channels until 30 April mah.
So for those who have subscribed to Movies pack and/or News pack, you can consider cancel the package until whenever the complimentary viewing is over and you feel like subscribe again.  biggrin.gif
Do note that any package cancellation/changes that result in lower or same monthly fee will charge RM10 switching fee, and it will only take effect on the next billing cycle (not immediate).
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I think Astro is definitely going to make it hard for people to cancel all other packages except sports pack, like this Astro don't need to untung already
yongtjunkit
post Mar 31 2020, 02:56 PM

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QUOTE(joshhd @ Mar 31 2020, 12:17 PM)
Apologise what?
I prefer everything original la.

Imagine the subscription money we pay to Astro, some of it will go to those people to do censorship and replacing to Astro ads. What logic????
For those who don't like watching the ads, just change to other channels.
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QUOTE(nexona88 @ Mar 31 2020, 12:39 PM)
hmm...
because of MCO.. everything close 1 eye huh  tongue.gif
at least now it's on original form
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Like this then all the movie channels definitely not edited/censored?
yongtjunkit
post Apr 1 2020, 06:58 AM

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QUOTE(stasio @ Apr 1 2020, 06:01 AM)
I lost channels 821 and 823 (under free view)..... :confused:
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The channel list already updated

You’ll need to go to ch100 to find your channel
yongtjunkit
post Apr 1 2020, 09:13 AM

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QUOTE(stasio @ Apr 1 2020, 07:26 AM)
This channels dint change... blush.gif
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oh, then it must be a glitch at their side, but you aren't the only one who is having the issue... assuming is part of the MCO free viewing package

QUOTE(joshhd @ Apr 1 2020, 12:34 AM)
Eh, I couldn't watch Cartoon Network anymore, it shows "Channel not included in your subscription". I think it is since earlier midnight.
System mistakes?  hmm.gif
For those who didn't subscribe to Kids pack and Sports pack, are you able to watch Cartoon Network, now?
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yongtjunkit
post Apr 2 2020, 10:33 AM

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QUOTE(Qash-M @ Apr 2 2020, 09:53 AM)
Seems like those with legacy box are still not axed.
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The channel number is updated as well or they are still using the old channel number?
yongtjunkit
post Apr 2 2020, 10:36 AM

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QUOTE(joshhd @ Apr 2 2020, 12:54 AM)
Some were puzzled on how come Astro AOD ch311 and ch351 is now showing the same thing (simulcast SD/HD)?
Which means now, if you missed that particular HK series's 8.30pm episode premiere and you want to watch the repeat,
you got to wait till 10.30pm instead of 9.30pm on the catch up channel (e.g. previously on CH351) like what you used to have.
Basically is, 2 hours interval.

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Well, Astro did mention about it being a simulcast in their guide already..... They probably don't care about it till they rclxub.gif when it happens... even with those ads on the TV informing them that the LCN will be changed.. with banner ads some more

QUOTE(joshhd @ Apr 2 2020, 12:54 AM)
And the topic of "both TVB Jade and Astro AOD 311/351 airs the same premiere episode at the same time" arises and more people are aware of that now.
Some would say, "What's the point of still having Astro AOD now?" Hmmm, sounds like Astro AOD is becoming irrelevant to today's era, don't you think?
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🤔, isn't Astro AOD is an add on? At least for last time.....

This post has been edited by yongtjunkit: Apr 2 2020, 10:39 AM
yongtjunkit
post Apr 2 2020, 08:15 PM

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QUOTE(doubleM2 @ Apr 2 2020, 07:06 PM)
Some nostalgia on Astro website back in 2008 about this matter.. look out for question 2.

Source: https://web.archive.org/web/20081120100701/...rogrammes_q.asp

user posted image
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sometimes it's interesting and somehow entertaining to watch other country( like US) advertistments.... local advertistment look to bored already and anoying... same technique for decades
yongtjunkit
post Apr 3 2020, 08:05 AM

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QUOTE(joshhd @ Apr 2 2020, 10:05 PM)
Many many many years ago, Astro AOD (previously "Astro On Demand") indeed is an add-on.
I remember how much it costs:
RM39.95/month - Dynasty Pack customer
RM54.95/month - Without Dynasty Pack customers

Back then, they call it "Astro On Demand Dragon Pack" somemore....  tongue.gif

Then later on, Astro AOD is now bundled with Dynasty Pack (and the bill charges are revised accordingly).
And that's where Astro AOD starts to have commercials breaks every 15 minutes especially on episode premiere at 8.30pm and 9.30pm.
Before that, Astro On Demand is commercial-free.
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So basically the only reason is for catch up( repeat shows), for those who have terrible WiFi/ no WiFi/ using HD box to watch the show at the time that they like
yongtjunkit
post Apr 3 2020, 12:53 PM

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Looks like Astro took the opportunity to remove more simulcast channels on Astro IPTV

CH 57X is not available on Astro IPTV only HD channels(ch 55X)

This post has been edited by yongtjunkit: Apr 3 2020, 02:06 PM
yongtjunkit
post Apr 4 2020, 09:03 AM

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May not be related to VOD/ Astro go/ Ultra box issue, My Astro IPTV speed is slow as well.... supposed to get 30 mbps

user posted image

This post has been edited by yongtjunkit: Apr 4 2020, 09:03 AM
yongtjunkit
post Apr 4 2020, 01:25 PM

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QUOTE(joshhd @ Apr 3 2020, 10:16 PM)
But weird thing is, why is this issue starts today?
Previous days I try using Astro Go, no issue also.

Even "Connected PVR" users are facing some issues now.
user posted image
Source: https://www.facebook.com/Astro/posts/10157928269994627

That banner won't go away.

So I would call this Astro Streaming Server Crisis 2020, as it affected pretty much all streaming services from Astro, from VOD to Astro Go.
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Coincidently my Astro IPTV speeds isn't stable throughout the day

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yongtjunkit
post Apr 4 2020, 07:11 PM

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QUOTE(joshhd @ Mar 20 2020, 12:05 PM)
That's why la ranting.gif
Already been enjoying no monthly fee, still want more and more stuff. They open up Nat Geo Wild and Kix channels for Njoi customers for free is "considered give face already".
Regardless of Njoi or Astro customers, because of the partial lockdown, forced to stay at home, and nothing else to watch, they're expecting them to open all sorts of channels for free, or otherwise give refund/discount for all sorts of reasons.

Now Astro customer service is experiencing like a tsunami. They couldn't tahan anymore to entertain those customers...
Too many are asking to open all sort of channels for free. They think Astro is very rich because of decades of monopoly, so they're expecting to offer free gifts like Santa Claus 🤣
Come on la, at this point of time, everyone is facing huge losses, and Astro is no exception. They have a lot of things to consider in the long term, plus with this COVID-19 outbreak that affects worldwide, it's not going to be easy for anyone.

And with all those people keep bombarding their customer service, hoping them to open more channels, where the same similar questions have been asked over and over again by many. Seriously, those people should refrain from bargaining or persuading them further, as there are ones out there who really in need of assistance from Astro, especially those who face technical difficulties for days and weeks, are not able to get help from Astro, like those who face technical difficulties like no signal due to dish misalignment, Astro IPTV service down, follow up complaint cases, and so on?

I've seen enough of comments on Astro Facebook page where some have waited so long on the phone and still no one attends to them, and the queue number spike up as high as 40+ (means 40+ customers are in the queue for your turn to speak to you). Especially those using mobile prepaid plan (and don't have unlimited call ones), their phone credit were finished up because of that long wait. WhatsApp live chat that disconnects automatically without an agent attend to them after 30+ mins of waiting. I believe from what we all can observe on Astro Facebook page, we can roughly get a picture on what's going on Astro customer service there now. You barely see much of Astro CS agents in charge would use the same copy-paste answers to reply to those comments like those days anymore, which left many comments and general questions unanswered.
Customers want Astro to be "considerate" with them, so they keep bombarding them to open up more channels bcuz they say Astro shouldn't be so selfish.
But at the end of the day, who's selfish now? Astro, or those people that keep call up and ask to open up more channels?

user posted image
Sometimes I wonder, is that a karma?

Let alone all major sports events have been postponed like Premier League, UEFA...
Astro where got mood to give discounts to customers if those sports content provider in the western countries aren't compensating much or at all, to the pay TV providers 🙃

Now, whenever Astro opens up a category of channels, for sure some will happy, some will feel it's unfair, thinking that Astro is being selfish and bias.
Give also make noise, no give also make noise, do nothing also make noise.
Even if Astro open up channels, they still have to pay for content also.
Cartoon channels, maybe?
Those parents expect Astro to open up cartoon channels for free, since their kids were forced to stay at home, and cannot sit still.
If they want cartoon channels, they can just subscribe to Kids pack.
If don't want to fork out the money for it, then they might as well just watch cartoons on somewhere else, like YouTube or Netflix.

Anyhow, Astro seems to make a final decision already, where these are the only offers to its customers. So to those people, just stop bargaining.  dry.gif
user posted image
Source: https://static02.astro.com.my/astro/media/c...0782.1549737575

Astro have already opened all movie and news channels to ALL Astro customers starting now until 31 March:

404 - BOO
431 - HBO
432 - Cinemax
433 - FOX Movies
430 - FOX Family Movies
434 - FOX Action Movies
435 - tvN Movies
309 - Celestial Movies
126 - Astro Citra
130 - ABO Tayangan Hebat
241 - ABO Thangathirai
251 - Astro BollyOne
401 - HITS Movies
321 - Celestial Classic Movies (CCM)

531 - CNN
534 - BBC World News
532 - Sky News
518 - CNBC
533 - CNA
521 - ABC Australia
519 - Bloomberg
535 - Aljazeera Eglish
501 - Astro Awani
502 - Bernama
509 - CGTN

If you're Sports pack customer, you'll get complimentary access to all channels until 30 April, except Astro First/Best channels.

For Njoi, only this 2 channels are opened:
- Nat Geo Wild (550)
- Kix (729)

So if you're still not happy, you might as well consider terminate and stop using Astro/Njoi services for good, or just be thankful and grateful for whatever Astro offers to you. Take it or leave it.
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doh.gif which one do I follow? rclxub.gif
user posted image
user posted image

This post has been edited by yongtjunkit: Apr 4 2020, 08:09 PM
yongtjunkit
post Apr 5 2020, 02:49 PM

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QUOTE(Qash-M @ Apr 5 2020, 11:32 AM)
https://www.thestar.com.my/business/busines...on-web-services

Irony that astro cloud sevices still have issues despite using Amazon one. laugh.gif
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Isn't it Synamedia?

https://www.astro.com.my/mediaroom/articled...amedia-for-new-

QUOTE
Customers can upgrade to new hybrid DTH and IP enabled 4K UHD set-top boxes with the new UX and cloud-based recording (cDVR) features. This allows users to access the recordings on their DVR at home as well as using the Astro Go app

This still hasn't happened today whistling.gif, the ultra box is "DTH enabled" laugh.gif

This post has been edited by yongtjunkit: Apr 5 2020, 02:52 PM
yongtjunkit
post Apr 6 2020, 08:41 AM

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QUOTE(joshhd @ Apr 5 2020, 10:22 PM)
Ahhh... Maybe there's new agreement going on between Astro and HBO, and that's how Njoi get those channels on prepaid.

18 March 2020:


Astro: Dear HBO, recently there's an increase of interests and desires to watch your channels from our free satellite TV customers, Njoi.
In addition to that, our PM Muhyiddin mentioned your TV network name in a national press conference, which indirectly promoted your TV network branding.
Hope you could grant us to offer your channels to our Njoi customers, and we look forward for your good news as soon as possible.


HBO: Ok sure.

>>>2 weeks later...<<<

1 April 2020:
user posted image

Njoi users: Yay!!!! Thank you Astro!!!  rclxm9.gif  rclxm9.gif  rclxm9.gif  rclxm9.gif

But from 1 April 2020:
user posted image

Ultra Box & Astro Go users: Why like this??  confused.gif  confused.gif  confused.gif
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Not every single HBO movies are available on VOD right?

also, it's inconvenient for some to just tell them to go to VOD and ask them to search by themselves, might be easier to just record...should at least prompt them that the content is available on VOD instead and direct them there
yongtjunkit
post Apr 6 2020, 11:32 AM

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QUOTE(Zot @ Apr 6 2020, 11:21 AM)
This happened to me 3 times already if not mistaken.

I have recorded program. When I fast forwarded the program, the UBox just turned off. No light at all as if PSU is off. Press and hold power button would not reset the unit. I have to power down the adapter and then power up to get the unit functioned again.

Bug?
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Defective Ultra box ?
yongtjunkit
post Apr 6 2020, 02:09 PM

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🤔, how would this affect Astro CS now hmm.gif
QUOTE
Astro has confirmed that one of its staff members have been tested positive for COVID-19.

https://www.lowyat.net/2020/209925/astro-br...losure-covid19/

This post has been edited by yongtjunkit: Apr 6 2020, 02:09 PM
yongtjunkit
post Apr 6 2020, 02:14 PM

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QUOTE(joshhd @ Apr 6 2020, 12:31 PM)
The main point I wanna highlight in this post is the SMS that reads "Patuhilah Perintah Kawalan Pergerakan (PKP) sambil menonton Astro. Jelas bil AC 8xxxxxx berjumlah RMxx.xx"

Indirectly, it means "Enjoy watching Astro during MCO, and pay your f**king outstanding bills now!"

They're trying to tell you that you still need to pay your Astro bill no matter what.
And yeah, no discount/rebate, no late payment or whatsoever. If insist not paying, potong your account  biggrin.gif
If you got financial problem (since many ppl get unpaid leave to even lose their jobs), that's your problem.
Astro bill, you still have to pay full, and no excuses are allowed.  smile.gif
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How to pay RM0? Pay with air? laugh.gif
yongtjunkit
post Apr 6 2020, 09:19 PM

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QUOTE(joshhd @ Apr 6 2020, 06:29 PM)
I think Astro staffs are quite stress today, so they want to relive old memories with the long dead Astro Hitz and E!.
Yet, those channels only available on Njoi prepaid somemore... https://www.njoi.com.my/njoi-prepaid

user posted image

Yala yala.... copy paste somemore lah...
user posted image        user posted image
And, Naura has become TV Okey? Own self declare channel change? I didn't know that TV Okey is one of the best Malay entertainment channel till the point it is part of Njoi prepaid channels. rclxms.gif  rclxms.gif  rclxms.gif
user posted image

Is Astro hiring? Their job scope is copy pasting stuff is it? If yes, then I think we should consider apply a job on Astro, since we all can do copy pasting job from home.  rclxms.gif
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Isn't TV Okey an FTA channel?

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