Really, I'm serious. I'm not making things up.
When I say Astro is a champion in copy pasting stuff, which is what they do best, now not reading customer's comments properly is a new added feature in them.

Translation:
Hi. Sorry for that matter. We understand that you're facing difficulties to gain access to your favourite shows though the MCO period.
Alternatively, you may login to Astro Go using laptop/PC or tablet and connect to your TV by using a HDMI cable to access to Astro Go on your TV.
Enjoy watching Astro, stay home and stay safe. That guy asked about the nostalgic, games feature that was used to be Astro Channel 882 (yes I still remember that), and Astro don't even bother to read his comments properly then jump to conclusion that it must be related to some service disruption, so they just copy paste the same answer used by others.
This actually gives me and the public an impression on how they handle customer's suggestion and feedbacks. Straightaway brush you off with some typical go-by-book answers, then proceed to next customer.
😟😔😔😔I've encounter this many times, but till this extent ah, it's really too much la seriously... It's very upsetting actually.
😔I censored the CS agent's name that commented this, for some reasons. If Astro wish to investigate, they should investigate all of them instead, instead of only pin-pointing that one person.
