You can also WhatsApp Astro (+60395433838) and Type 7 for Box Upgrade, you'll be connected to a live agent. You can tell that agent that you want the free box upgrade to be Satellite installation.
They keep extending their promo price period... I tell you what... Just assume the price is RM14.99.
Until the day you see they going to charge you the price of RM29.99, and you're not happy with it, then you can just cancel it. It won't trigger contract penalty whatsoever.

can terminate and then sign up for promo price?

I did sign up for Multiroom Smart TV app today on Astro Self Service (the old My Astro portal). But it has stated that my RM14.99 promo price period will end on Jan 31, 2024. Let’s see.

the installer said that if can receive signal, then no issue , should this even be acceptable?

CNR reading on ch393 is 12.7-12.9

sorry that I din mention properly.
before this, this is another astro account under same house, meaning total got 2 astro accounts
just know about the multiroom that is more cheaper under same house
so this unit is converted to the multiroom package with another primary account
the primary account unit no problem and can use
just this multiroom unit cant use after converted
tried to call astro but closed pulak 

Seem family no plan to switch to unifi tv
Is it any current smart tv is enough for astro ultra box?
Refer to my old post, i still using very old pamasonic a very basic tv, installer say HDCP too old, may not support new ultra box

Any i mean just pickup any brand like LG Sony Samsung also ok right, no related tizen on, google tv, android tv

Any subs RM2k, as long as 4k also can right, i no need any special function on tv,
Saw like samsung 43inch 4k below RM2k, may go for that

I dunno ehat plan using, not i apply that astro, as still using old box, and current astro box exhaust fan very loud, like pc CPU full load, fan spin at 100%

Parent keep bising raining cannot watch, and ultra box can use internet, so to change ultra, tv also need change

Btw we cannot do ownself to clean dust right

Lol, they don't need to pay me to encourage others to continue subscription. 
For those who genuinely wants to continue subscription, will continue to do so. 🤷‍♂️
MCMC

Orang mati also cannot rest well with assthrow!

For the group of people who has the similar mindset as you, should have go for Sooka or Unifi TV instead.

That is interesting. Mean for ppl not same mindset as me has a lot of spare money or not so care cost? Sooka is good but ppl not same mindset as me prefer to pay more for the same entertainment. Even njoi now also good but ppl still prefer to pay more. Unifitv has almost the same thing sometime more as they give apps and a lot cheaper. Strange mindset these other ppl. If say need epl i understand since only azzterooo got. Normal entertainment everywhere else is much cheaper and can save money. I dont und. I think a lot of ppl same mindset with me since everytime azzzrerooo report their subscribe number fall like fly. Only those still paying so high cost i think they all need live sports and it is fair. Only try to inderstand, apology if offend.

Streaming app like viu iqiyi also support a lot of local artis. Unifitv also got. In malayisa not just azzterrooo support local production

After asking owner request ultra box, got charge RM1xx and is out of contract, and yes this is second box, you know what mean

And yes i tell installer set satelite mode, and asking check signal, he cut cable and plug again, he say cable a bit old may cause signal week
And now signal is about 65 to 70

But after yesterday rain, it keep use internet play, even signal is back, it does not auto switch?
Feel annoying keep pop up continue viewing, and are tou sure what to switch channel?
My parent not understand the pop up
After few reboot finally use back satelite

Actually, are you guys going to utilize all the 5 profiles in your 1 netflix account?
The most we watch would be 2 or 3 profiles.

I WAS thinking of getting Netflix. But when I saw the price, I was like holy shit, nope. Hotstar being as cheap as it is really makes Netflix feels overpriced

Assthrow seems still employing lots of lousy people to operate.
Order for ultrabox but order come out ultibox.

They r not going to take back the old pvr or no need return to them ?
New Ultra box juz need internet right or still need plug the satellite as backup

I tell you what... To avoid awkward situation between you and the installer, I suggest you temporarily bring your Multiroom box from your brother house back to your parents house.

Once the installer done their box upgrades for your Astro boxes, and once the installer left your house, then only you bring your new Multiroom box to your brother's house.

Assthrow has cut so many channels and don't tell us not enough satellite bandwidth to cater more 4k linear channels?
Even there is newly launched satellite to increase capacity, assthrow has no money to buy them.
The ultrabox they are proud of since launched 4 years back still are not fully utilized to stream more 4K contents now.

No confidence with assthrow shares... as I knew the stories from the assthrow staff when IPO was launched.
The board job is to make sure the company share price is not worsening and answerable to the shareholders.
Also, they need to convince the investors to invest the company.
When share price is down.. meaning those professional investors also have no confidence already.

Sure it is more to ROI.
However, whenever any business plan like 4K products is launched, a detailed business study should be explored and presented to the board for consideration.
If it is approved, then the board is convinced that 4K is the direction to move forward.
It is hilarious to have just two 4K channels after 4 years.
Even that, customers are not able to record any 4K programs for later viewing.  Why?

So ultrabox name is more likely coming from "Ultra" HD and it is so called latest decoder proudly and heavily advertised by assthrow.
Why it is such a failed product? The firmware is horriblely written and causing lots of bugs.