good they closing dowwn that damn GO Shop thingy...

wasting time only...

every in house channels also got slots for GO Shop... and the usual special multiple channels for GO Shop

I recently saw the ad where they promoted Movies Pack for RM 6X smtg. Intrigues, I went to switch via Astro Online. 3 Disappointing things happened.

1. The price rose back to RM95 when I choose 'switch'. Even worse was when the price indicated was without any Add-ons selected. I added Indian Fav and the grand total was RM110-ish.

2. Apparently Movies Pack customers can only enjoy Ulti Box ..? Idk why Astro pushes Ulti in the first place as it makes no sense to implement 2 boxes for a single service.

3. I was recommended "Entertainment Pack" as a substitute for my Value Pack 2 (Namma Pack) + Sports. It was very lacklustre to see even Thangathirai wasnet even given to us. I mean the name says Box Office but the shows are literally from India's gallery of trash movies. The mini programs such as Cine Sequal (yes, they spell sequel that way) are frozen in 2009 era.

Why cant Astro be nice enough to provide us with a retention package or at very least something we both can agree upon? Their Customer Service line literally hangs up TWICE when contacted. At this point I may just but SUN NXT and Hotstar directly and stream everything there.

Extremely Disappointed with the misleading price cut ad.

Next Astro Close  shop,coming  soon !

Hmm... Sooka has deleted the post, where it apologises about some technical issues, and then provided the Sooka fallback URL.

Am I the only one that thinks that this Sooka has been experiencing numerous times of outages over the past few months, especially when there is a big match going on?

Just direct to MCMC right ?
I heard that directing to MCMC makes things easier by forumers here.
Things could be better if they were more lenient on cancelling the subscriptions. We are long time customer since Astro was introduced.
Just tried calling them. My father is the account holder. The agent said must be the acc holder to call them for verification. So many hassle. I could not proceed because I am in the office while my father is at home.

Yes, I have Disney Hotstar.
My package is Premium Pack 1 + 3 Add Ons (Disney Hotstar, Chinese Fav, News). Ultrabox without multiroom.
Was subscribed to Hotstar the minute it was launched in Malaysia. How long has it been ? I am not sure.
I hope it has been a year or close to 1 year to avoid penalty.

Can just impersonate as the account holder as long you have the NRIC, address, telephone number etc.

Yes, minus the streaming apps listing and linear 4K channels 549 & 805/806. Just add-on RM14.99/month (Multiroom Smart TV) on My Astro app, and you get free Astro GO+ (4 screens incl. 1 Smart TV app & 1,500 hrs of cloud recording) as well.

Really? because my Astro SmartTV subscription still RM14.99. Subscribe since April 2022.
Before this, my SmartTV price was RM4.99 for 12 months.

Need to subscribe to Multiroom to access the Astro Apps.

the decoders were registered separately in 2012; on different dates, but both with same mall promo booth. right from start both were installed at separate addresses, so there was no intent for to game for what is now called multiroom. in fact, multiroom RM50/additional decoders were introduced later.

but somehow they were registered into a single account. i did asked about splitting them into 2 accounts, but back then CS said it will be treated as breach of contract. so i never bothered afterwrd.

i can sense roll-eyes and "yeah, right..." from every CS i dealt with everytime the learnt the decoders are at different addresses, because under "multiroom" that they are familiar with, 1 account should only be at 1 address. to them, i am gaming the multiroom allowance.

the spoiled one in kampung is the black HD PVR right before time of Ultrabox.
the one in my residence is Ultrabox.

i didn't proceed to enquire which centre i can return it to.
she was laughing because the information that i can actually walk-in to return it was after she created report to handle "when is courier coming to collect?"
the previous call on 30th October already denied option to return via walk-in, so it never crossed my mind to ask again today.

--

really feel like they are setting trap after trap just to milk every ringgit possible.

- the decoder terminated on 30th october was already prepaid (october bill) until 8th november, but i didn't see prorated refund in november bill.

- the decoder terminated on 30th october was previously told "no need" to return, but today's CS demands it. potential penalty in tomorrow's final bill?

- on 30th october, CS called me, and i was advised to NOT pay november bill's yet. i am to wait for tomorrow's final bill as all prorated was expected to be accounted properly. will i be charged penalty for not paying november's bill by 5th december?

- the decoder terminated on 25th november is supposed to be collected, already 2 sms informing that citylink is supposed to call me to collect, but until today 8th december not even a ring. potential penalty in tomorrow's final bill?

- the decoder terminated on 25th november, i expect the same "no prorate" treatment in tomorrow's final bill.

edit:
corrected 30th november to 30th october

update:
f***.
i read wrong bill.
despite the ASTRO app reflecting new amount for the supposed dec2023 bill at top of the bills page, it link instead to nov2023 bill. so i read nov2023 thinking it is dec2023.

on the real dec2023 bill:
i am wrong on the no-prorate for smartcard Y.
ASTRO did give pro-rate.
BUT, they also charge termination fee for it. RM
no prorate on smartcard X yet.

add image.

So is it safe to say that, they can afford to pay royalties to initiate the live sports match broadcast in Dolby Vision, but can't afford to pay royalty fees for each and every Ultra Box out there to support Dolby Vision? 
Therefore, maybe that football match is actually available in Dolby Vision, but end up that is being stored in their archive recordings, where no one else can enjoy that HDR version of football match except the behind-the-scenes production crew?

Things are not looking good it seems

It won't be easy to get back to Bursa after it is privatized this time.
Pay tv is a sunset business now in this country.

The shift is going to streaming like netflix and prime video that have huge library of good quality contents.

well astro should bring more movie channel instead those rubbish channel

Ya agree astro channels nothing interesting at all. Waste RM only to subscribe

have extremely dumb question. does astro have UHD / 4k channel?

my parents have 2 astro account one for upstairs one for downstairs  , but using 1080p 42inch & 32 inch TV only.

wondering if it's worth to get a 4k tv for them.

Anyone else has issues with very poor WIFI connection for Astro Ultrabox? I am using TIME 500mbps and the Wifi is agonisingly slow for Astro Ultrabox - test sometimes show 2-3mbps speed....

The Ultrabox is placed next to my TV and PS5 - all connected to the same WiFi network but the other devices never had issues nor disconnection.

It is erratic and on bad days, some channels play fine, some channels frequently drops resolution to non-HD while some channels are unwatchable with the loading icon showing every few seconds (e.g. 305, 715, 814)

Do I need to change my Ultrabox?

I have moved it around the cabinet and still same results. In fact it got worse overnight. My PS5 and TV right next to the Ultrabox does not face the same issue.

Unfortunately, not able to move my router closer and use LAN connection instead.

Funny thing is just a couple of weeks back, I am able to watch Malaysia Cup final on 4K UHD smoothly.

It's on Plug and Play only

1. No announcement as of yet when it's going to change.

2. You can actually get 1 year or even 0 year contract, but they are a bit more expensive than 24 months.

3. Yes, it needs to be above RM100. I have the same issue as when I downgraded my Astro. I wanted the Sports pack only, but since it was below RM 100 and I had Multiroom, I was given the choice of adding something to make it above RM100 or foregoing Multiroom. I added the education pack after that.

4. Technically the TnC says it needs to be installed in the same household, but no, Astro can't detect if it's used elsewhere. Just nudge nudge wink wink I know you know and leave it at that.