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 Astro Version 13A, All about Astro Malaysia offerings

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cdspins
post Mar 22 2025, 09:43 AM

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About Netflix on Astro, keep receiving email that my Netflix account payment is not made. Astro usually made very late payment to Netflix that triggered Netflix account to send remainder email.
cdspins
post Mar 29 2025, 09:16 AM

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QUOTE(joshhd @ Mar 23 2025, 12:45 AM)
Probably some glitch on Astro's end.
As long you can still watch Netflix on that account, then shouldn't be a big issue.
Can screenshot the email see?
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Ya, no issue on watching, everything seems pretty normal, just the email keep popping up every then and there. I think like monthly basis.
As for the screenshot, just deleted it now long ago, probably when it reappear next time, I screenshot and share here again.

cdspins
post Mar 29 2025, 09:18 AM

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QUOTE(GamersFamilia @ Mar 22 2025, 06:17 PM)
It's better subscribe them separately, in my case netflix on my tv apps, so it got nothing to do with astro, better that way 😕🔥
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It got its perk to subscribe with Astro,
1. one less bill to handle
2. maybe cheaper
3. price increment is delayed
cdspins
post Apr 3 2025, 12:34 PM

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QUOTE(fruitie @ Apr 3 2025, 02:20 AM)
How to change channels? Just press the numbers on the tv remote right?
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Yes, just directly key in the channel number also can. Program +/- also can
I use with LG TV, other TV brand I not sure.

This post has been edited by cdspins: Apr 3 2025, 12:35 PM
cdspins
post Apr 3 2025, 01:08 PM

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QUOTE(fruitie @ Apr 3 2025, 12:44 PM)
Eh, can key in the channel number? Nice. biggrin.gif
OK, I will subscribe when I'm back to my own house later. tongue.gif
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But There is a few short coming, first this is streaming service, not broadcast service through the astro dish.
So as mentioned some of the channel and audio is not available.
Second, streaming service depend heavily on number of people watching the channels and the server can overload. I do experience that the screen stop claiming that lost network or something and need to press reconnect to resume. Quite irritating especially during news session and badminton match last time
Depending on your TV processor, in my case it is not as smooth if compare to the ultrabox when navigating, it is like half a second slow.
cdspins
post Apr 3 2025, 01:13 PM

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I have been using the smartTV more than a year... I remember after 1 year, the revert the price to the original from the discounted price. I didn't bother about it back then and pay the full price for sometimes.
Then recently I recontract to the new one package, and then the price revert back to discounted price.
So, as some member mention, it is without contract, I think we can hack the system by cancel and resubscribed again if the price is no longer discount (I never try it though)
cdspins
post Apr 10 2025, 12:23 PM

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Just information sharing regarding Netflix account tie with Astro that usually will prompt late payment

user posted image

Although account is not suspended and still can view Netflix normally but will receive this email consistently monthly
cdspins
post Apr 12 2025, 12:29 AM

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Thanks all for the pointer. I never click as I can still use my netflix so I don't care about it. Never come to mind that is is a Phising email.
cdspins
post Apr 15 2025, 05:07 PM

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QUOTE(doubleM2 @ Apr 15 2025, 04:39 PM)
A 2-year contract, and that’s it.

At RM90, it’s unclear whether the price will go back to the original RM189 after the contract ends or if it’ll remain at RM90. Since I’m not on Astro Fibre due to coverage unavailability.
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2 years contract, once contract is up, find other cheaper options cool2.gif
cdspins
post Apr 15 2025, 05:12 PM

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Just sharing information as I'm also using astro fiber, they provide a router as well, but for the fiber optic gateway, they will reuse the Unifi one if it is already available.
Their router can use smart phone app to control, but I basically just use it to restart remotely
cdspins
post Apr 19 2025, 02:16 AM

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QUOTE(Feliex @ Apr 16 2025, 10:23 AM)
Bro can share the experience compare to unifi ? What a bout magnet & torrent, game (steam & Epic) download?
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Seems very normal lo... but long time I didn't use magnet & torrent, game I guess no issue, PS5 game download seems fast and stable...
cdspins
post Apr 19 2025, 02:23 AM

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QUOTE(fruitie @ Apr 17 2025, 12:44 PM)
Discarded before placing order.

He called me with a 9354xxxx no., I assume it is an Astro extension no. He WhatsApped me with his personal no.
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Kind of recall about how I switch from TM last time, also through whatsapp.
But my process got delay because during switching, TM people will call to verify if we are switching over.
If didn't pick up that call, then TM not release to Astro and the process got delay.

Wonder is it still the same now.
cdspins
post Apr 26 2025, 06:29 PM

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QUOTE(ctu2 @ Apr 24 2025, 04:53 PM)
Hye bro..thanks for the reply and advise..

I'll give an update..i read ur reply then around 2pm just now, I got a call from Asrro Fiber..they traced that I had logged into my astro account and visited the Astro Fiber website..I said I just wanted to check out their offerings..so the CS explained to me the pricing and this is what they offered me:

1. 500mbps for RM90

2. Maintain my current Astro TV package..Movies+Liga M + News & Documentary..

3. I do not need to.pay RM50 for satellite installation as I am.already using that right now.

4. My total bill with this new additional RM90 is RM43 less than what I was previously paying for 300MBps unifi+astro and i gain an extra 200MBps..

I agreed to the offer. And 2 hours later, a number with the label unifi HQ popped up.on.my phone  but I missed the call..would have picked up to hear what their counter offer would be though I doubt I would accept it since my priority was to lower my bills and keep what I have..

I am willing to try astro fiber and hopefully I dony have any major texh issues..i only use the internet for HD straming plus web browsing..with arpund 4-5 devices at a time so hopefully it will be snooth.

thanks again for ur input @joshhd
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QUOTE(joshhd @ Apr 24 2025, 10:10 PM)
2. Maintain my current Astro TV package..Movies+Liga M + News & Documentary..
Difference between RM183.55 (I assume is after tax) and RM119.97 (before tax) is about RM50 remaining. I'm guessing, you're having a Multiroom (Box) subscription, is it?

And 2 hours later, a number with the label unifi HQ popped up.on.my phone  but I missed the call..would have picked up to hear what their counter offer would be though I doubt I would accept it since my priority was to lower my bills and keep what I have..
Firstly, they want to verify whether is it you (the account owner) that wanted to switch to Astro Fibre. This is necessary to prevent fraud submission, and this similar process applies to other ISP too.
But yeah, I assume they might counter offer you the same 500Mbps RM90 as Astro Fibre's offering. Read this:
https://forum.lowyat.net/index.php?showtopi...ost&p=111519695

Also, just bear in mind that the RM90 pricing for 500Mbps will only lasts for 24 months (together with your 24 months contract).
Meaning, from the 25th month onwards, it will revert back to the original price of RM189 (which is the slashed price as what you see on Astro website).
Not to worry, because before your contract ends, I'm sure Astro will find ways to contact you to upsell you another campaign at that time, and then recontract you for another 24 months.
Otherwise, you can contact them to downgrade speed or switch to another ISP once your contract ends.
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As what is mentioned by @joshhd, the call may not be solely on counter offer but also to verify your intent to switch to another ISP. If you didn't get any call from either Astro or Unifi in the next few days, better call back to check your progress. Else your application maybe stuck as Unifi didn't release the line to Astro.
cdspins
post Apr 26 2025, 06:36 PM

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QUOTE(doubleM2 @ Apr 24 2025, 12:37 PM)
Prime Video is now available on Astro.

New sign-ups will get free 2 months access. Visit https://astro.com.my/primevideo to find out more.
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Hi, can share more details about this prime account sign up?
This prime video is only on Ultra/ulti box, no TV apps available yet, right?

Do you also have information, how much is the cost of the package when the free access lapses? Or will it be included for free for certain package?

This post has been edited by cdspins: Apr 26 2025, 06:36 PM
cdspins
post May 1 2025, 06:10 PM

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QUOTE(joshhd @ Apr 26 2025, 11:36 PM)
no TV apps available yet, right?
Amazon Prime already have an app meant for smart TVs since long time ago. You can download/install Amazon Prime Video app on your smart TV (Android TV, Samsung TV or LG TV) or whatever streaming device you have.
Once you activate the 2 month access from Astro, you can log in the same Amazon account across your devices, including your smart TV.

how much is the cost of the package when the free access lapses?
Although the news article didn't mention how much Amazon Prime would cost if subscribing it through Astro, but based on the info I got, Astro's price will still be the same as the market price of RM25.00.
Even if you have Unifi and you want to subscribe Amazon Prime from there, their price is also RM25.00.

I have also been told that, if your Astro subscription doesn't include Movies, and you've activated the free 2-month Amazon Prime Video access from Astro, the free access will expire after 2 months.
To continue enjoying Amazon Prime Video after that, you'll need to subscribe as an add-on or upgrade your pack. You will need to do it manually; it will not auto-subscribe, so no need to worry about that.

Or will it be included for free for certain package?
As long your Astro subscription includes Movies, then Amazon Prime is now included in your subscription without additional cost, therefore your Amazon Prime access shall continue uninterrupted even after the free 2 months access.
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Thanks for the info about Amazon Prime, just sign up for it and setup on my mobile. Will setup on TV later. Just install first since it is free. tongue.gif
cdspins
post May 1 2025, 06:26 PM

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Hi all sifu, can I check another App in my Astro, iQIYI . It says that it is included in Astro Epic: One as Standard VIP, but when I click on the the activate , it show that it need to be subsribe for RM8.73 per month for standard VIP
user posted image

Is it included or need to pay for Atro Epic: One package?
user posted image

If under my astro account, I click mange my add ons,
To subscribe for iQIYI Premium VIP upgrade is only RM3.92.

user posted image
cdspins
post May 4 2025, 08:27 AM

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QUOTE(joshhd @ May 2 2025, 01:06 AM)
By right if you are on Astro One: Epic Pack, you should be eligible for iQIYI Standard already.
This might be a bug on My Astro's end.

Log out your Astro ID on Astro website first.
Then try activate your iQIYI here: https://product.astro.com.my/apps/iqiyi
Click the "Get or Activate iQIYI now", and then log in to your Astro ID again.
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Yes, I did that, when I try to activate the iQIYI, it pop up the 2nd image reminding that it will cost RM8.73 per month.
Anyway, after reply from doubleM2, I just click proceed.
If they really charged me on the next month bill, then I will call Customer Service and make noise ranting.gif

Thanks for your reply as well.


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