I was paying RM249 before. and I am going to pay RM249 after. But I am expecting to pay only RM209 after, since the HyppTV package is now cheaper.

it is simply not doable.
no... axtro monopoly.

Have been using TM for more than 10 years, I do hope that they will value me as a loyal customer and try to reserve me. Else I will not hesitate to give Time BB a try.

Basically some of your options are:

1) If still under warranty then call them and get it replaced.

2) If no longer under warranty, you can choose to get it replaced for free with a further contract extension.

3) Get a used unit, you can search around for it on lelong or mudah. Isn't the STB 'tied' to a particular account?

wow expensive. 

Supposed how much?

i received a RM10 speed upgrade via email.
current package , RM139 for 30Mbps+Aneka plus before gst
so i went to tm point cyberjaya this morning and did the upgrade,
now, RM149 for 50Mbps+Aneka plus+ Voice STD20 before gst
try to get Ultimate pack included but the cs said no, she just throw in STD20 instead.
not bad i think.

[attachmentid=9788002]

why would i show BN promise when we have changed government ?

This is one of the items listed under Harapan's manifesto

Hi all,

I recently moved house. I tried to install my hypptv but seemed something wasn't right.

Are all my cables and connection correct?

***Error massages***
[attachmentid=9826397]
[attachmentid=9826398]

***Cable and connection***
Modem
[attachmentid=9826399]

Hypptv box
[attachmentid=9826400]

Router
[attachmentid=9826401]

As we all know, the Ministry of Finance has made an announcement that GST will be zero-rated from 1 June 2018. With that, Telekom Malaysia ™ has just announced that they will be complying the 0% GST charge for all their services as well. This covers all TM products including Unifi Broadband, Unifi Wireless and Unifi Mobile (formerly Webe).
Having GST reduced to 0% means that you get some savings on your monthly bill. For instance, if you are subscribing to Unifi’s Advance Plan with 30Mbps that has a monthly billing of RM179, you’ll only have to pay the exact price of RM179 (save RM10.74) instead of RM189.74 with 6% GST. Similarly, Unifi Pro Plan 100Mbps subscribers will only need to pay RM329/month (Save RM19.74) instead of RM348.74/month with 6% GST.

However, with the soon to be introduced Sales & Service Tax (SST), we might see an adjustment again. No specific dates on when and how SST will be implemented, hence, we would advise you to sit back and enjoy the reduced billing rates for now.

Customers will receive the new 0% GST rate according to their respective billing cycle after 1st June 2018. ( info from TM page)

check my subscription at unifi.com.my, they already changed to Ultimate Pack for existing Jumbo subscriber.

I wonder if they will allow, even if they do, I wonder if that reduces any pricing.

maybe u missed this post #1399?
Hi guys, it is confirmed that after TM automatically cancelled my HyppTV package (old Ruby) due to the fact that I am also subscribing to Jumbo and Jumbo is now all in, they have added the price of old Ruby package (RM40) back into my High Speed Broadband, by reducing my discount on High Speed Broadband by RM40. Basically my bill remain the same.

I am lodging an official complaint through SKMM soon once the actual bill is generated. This is ridiculous. I was paying RM100 for 2 HyppTV packages for ages and now that they have reduced the HyppTV package price, but I am not going to enjoy it? Good job TM. I wish the new government is going to give you a really hard time.

hi. i was having the same problem. lodge official complaint thru SKMM.
They cancel my aneka pack and restructure my discount (reduce by RM30).
i dispute with them claiming their itemize billing was misleading as the discount is indeed specify on internet and not the unifi tv pack.
i was paying the same amount since my 10mbps day for the internet price. and now they increase my price at the basis of "recurring charges" stay the same.
i ask them to escalate the problem and will continue to fight.

if u check post #1399, it was someone else reporting that, not me.

i was just repeating what was reported.

this issue, my understanding is u will NOT get any advantage.

becos if u examine yr old or existing contract, voice recordings or billings, unifi has plugged everything for that eventuality, and u had agreed.

also, seriously, if u had been given u free jumbo/ultimate at some stage, it is quite silly to say "i want to keep free jumbo/ultimate but pay me back aneka or ruby charges". whatever is or was given free also has terms and conditions tied to it, we can be sure.

anyway, keep trying, let others know if u can get anything.

i got it at RM139 last december, ultimate plus STD20

i got it at RM139 last december, ultimate plus STD20

Sifu-sifu here, I have been applying for unifi for the half year pass, but there is not port available at my area. Actually my neighbors are using unifi.
It seems like TM has no other solutions except asking me to wait for the available port, which means need to wait others to cut unifi line and make the port available. I don't think it gonna happen.
Agents don't have any idea also...

What can I do on this? Should I complaint to MCMC? Any workable idea will do...

Can you elaborate more? Share service and cost on the port?

To be fair --> The budget had been allocated by previous government and given to TM for the purpose of reducing the price and double the speed.

Next thing we know, there is no half price double speed, but only 25% discount? 

So what is the purpose of the allocated budget again? It had been invested to the fiber infrastructure    By right, new government should follow through the previous government promise on this matter.....unless there is element of songlap in TM?

Takkan lah pakatan nak telan duit rakyat? After all, more revenue by TM =  more corporate tax paid.....might this be the reason why it is only 25% discount?

How can u exclude singapore? They have the cheapest internet per mbps in the world!!
1000mbps for sgd$39 = rm117 (cheaper than unifi lite lmao)
https://www.m1.com.sg/Personal/BUNDLES%20AN...otion/PKG206390