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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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MGM
post Jul 20 2018, 07:47 PM

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QUOTE(OKLY @ Jul 20 2018, 01:14 PM)
So is your new bill out? Is the monthly fee really less by RM30 now?
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Yes as I have posted few days ago.
MGM
post Jul 20 2018, 08:54 PM

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QUOTE(young_97 @ Jul 17 2018, 11:50 PM)
Im currently paying RM209 for UniFi Pro 100Mbps - RYE 2017

for HyppTV Part it charges
1. Ruby Plus Pack (Promo) - 30
2. Ultimate Pack - 60

Is it possible to remove one HyppTV package ?
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Can only remove Ruby after >12 month so as not to incur penalty fees. Ultimate cant be removed cos it was packaged as part of the RYE2017 upgrade. I am now on 30Mbps@rm49+STD@rm20+Ultimate@rm60 and will be turboupgraded in Aug to Dec 2018.
MGM
post Jul 21 2018, 11:43 AM

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QUOTE(Berserker @ Jul 21 2018, 10:55 AM)
Anyone here have tried to unsubscribe ruby pack or other add on from their ultimate pack package? Ultimate pack already included the 3 add on pack. Whats the point of getting the add on packs?
Maybe someone care to  share if the package is wrongly interpreted.

My bill still charge 60(ultimate)+30(ruby)=90.
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Refer to my last few postings in this thread.
https://forum.lowyat.net/index.php?act=Sear...sult_type=posts

This post has been edited by MGM: Jul 21 2018, 11:45 AM
MGM
post Jul 21 2018, 12:33 PM

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QUOTE(fruitie @ Jul 21 2018, 12:05 PM)
Gotta try your luck. Mine was rejected straight away. Anyway, since the free upgrade speed is on the way, I will wait till my speed is upgraded only complain again.

So far three outcomes from this thread:
1) TM rejected our request to remove Ruby.
2) TM accepted our request to remove Ruby but our Internet discount becomes lesser and at the end we are still paying the same monthly amount.
3)  TM accepted our request to remove Ruby and monthly fees is reduced by RM 30.

No consistency at all, so you gotta try your luck until you get scenario 3. I will do it again like I said after I get my 800Mbps and may involve MCMC if TM refuses since MCMC interference always works for me.
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I was rejected couple of times just like 1 & 2, until Xefron confirmed that 3 is possible. So when my Ruby has been subscribed for > 12 months I went ahead and tried again and was successfully.

This post has been edited by MGM: Jul 21 2018, 12:53 PM
MGM
post Jul 21 2018, 01:15 PM

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QUOTE(tititilly @ Jul 21 2018, 01:01 PM)
what reasons did you give that finally TM gavein ?
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I just told the CS that since Ultimate already consists of all V/A/R channels no reason to keep Ruby n moreover I have subs Ruby for > 12 month. So I just requested for the removal of Ruby and the CS did it for me after some verification. I also confirmed with the CS that no surcharge/penalty to be incurred. Luckily my internet discount is perpetual. Look for senior CS who can make decision.

This post has been edited by MGM: Jul 21 2018, 01:22 PM
MGM
post Jul 21 2018, 01:46 PM

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QUOTE(biloxee @ Jul 21 2018, 01:33 PM)
So you're actually paying $30 less then previously after Ruby was removed?
Can you elaborate on the your plan/mthly subscription before and after?
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https://forum.lowyat.net/index.php?act=Sear...sult_type=posts

This post has been edited by MGM: Jul 21 2018, 02:00 PM
MGM
post Jul 21 2018, 02:00 PM

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QUOTE(biloxee @ Jul 21 2018, 01:54 PM)
Confirmed in the bill already or not yet?
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Confirmed. https://forum.lowyat.net/index.php?act=Sear...sult_type=posts
MGM
post Jul 21 2018, 02:34 PM

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QUOTE(lyc1982 @ Jul 21 2018, 02:31 PM)
you went to tm or via email to remove the Ruby package ?
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tmpoint
MGM
post Jul 21 2018, 02:45 PM

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QUOTE(chocobo7779 @ Jul 21 2018, 02:38 PM)
Hopefully the speed and everything remains after the reduction brows.gif
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Yes, hopefully speed will be turbo upgraded to 300Mbps in August. rclxm9.gif
MGM
post Jul 22 2018, 10:33 AM

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QUOTE(fruitie @ Jul 22 2018, 10:09 AM)
Xefron is our TM insider news provider and don't ask source from him because he cannot share openly. laugh.gif
So far his information is accurate.
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He is also the one who confirmed that I can remove Ruby pack if I already have Ultimate pack. Thanks to him I have a reduction of rm30.
MGM
post Jul 23 2018, 08:07 PM

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QUOTE(miloaisdino @ Jul 23 2018, 08:02 PM)
Is there such thing as rm99 10mbps unifi lite (subb only) package? tm nova api say have..
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Yes, for college/uni students.
MGM
post Jul 25 2018, 08:15 PM

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QUOTE(Mazda9 @ Jul 25 2018, 08:05 PM)
Confirm waive RM30. They have confirmed with me . So my new total would be rm159
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Rm159 for 100Mbps+Ultimate+STD20 ?
MGM
post Jul 25 2018, 10:41 PM

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QUOTE(nikrizal @ Jul 25 2018, 10:13 PM)
The only thing TM never tell here is whether all the discounts are perpertual or otherwise.
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My discount stated as perpetual.
MGM
post Jul 25 2018, 11:30 PM

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QUOTE(Mazda9 @ Jul 25 2018, 09:18 PM)
You can try but from the forummers feedback here the case outcome varies from case to case basis
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Congrats, I got the Ruby removed too, but some were sceptical that this is possible.
MGM
post Jul 26 2018, 09:09 AM

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QUOTE(GuyM @ Jul 26 2018, 07:26 AM)
So what's the monthly now?

What's the point of this and your expectation you how to get?
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SEARCH for my posts.
MGM
post Jul 28 2018, 08:41 PM

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QUOTE(5p3ak @ Jul 28 2018, 08:32 PM)
inb4 lowest package for Unifi 2019 30Mbps RM99  laugh.gif
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Is this under education pack?
MGM
post Jul 31 2018, 04:12 PM

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QUOTE(ycs @ Jul 31 2018, 03:37 PM)
how to check iflix?
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Is iflix suppose to come with Unifi?
MGM
post Aug 2 2018, 11:44 PM

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I think most likely when once a standard pricing is set, say 50Mbps+Ultimate+STD20@rm159, then who ever pays higher than that will get it reduced to rm159, but those who are paying lower will keep the price. I hope I am the later. tongue.gif
I am lucky I managed to remove my Ruby pack and got my plan reduced by rm30 and also got the email for turbo upgrade.
MGM
post Aug 6 2018, 09:03 PM

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QUOTE(miloaisdino @ Aug 6 2018, 08:51 PM)
I vote for tm to get aztech 7008!
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Is this good?
2 diff pricing :

https://www.lelong.com.my/aztech-fg7008gr-a...7-01-Sale-I.htm

http://www.techhypermart.com/networking/az...-user-mimo.html
MGM
post Aug 7 2018, 09:36 AM

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QUOTE(iguana_dude_619 @ Aug 7 2018, 09:29 AM)
buy a homeplug & get gigabit switch port ler. homeplug maybe 300-500Mbps depending on your wiring & type of homeplug.
just bought mine for rm53 coz I need more port. 4 is not enough. I alone need 4 ports. 1 for hypptv & 1 for my bro  biggrin.gif
https://www.lazada.com.my/-i209169668-s2615...lFlag=true&mp=1
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So u need 1 pair of homeplugs for the hypptv n another pair for d switch, total 4 homeplugs?

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