We both changed to advance 30mbps but he changed a day later cause I told him.. He said he negotiated some free calls or something which I think it's the STD20(actually what is it)?
And he also got one month free premium channels or something. His unifitv pack I think he chose the one with sports channel and I chose ruby pack.

I thought all awhile tm to tm fixed line is free?  Not sure about the sport package but he show me fox channel yesterday.
His dashboard showed the same package name as mine tho. Or does he need to pay for the std20? Cause he told me he negotiated the voice call std20(saw that on his dashboard)

Yes,  I clicked the down arrow and saw his one got extra std20 and one month free premium channels which I didn't get even though it's the same package.  But nvm la I think the std20 not that important since I dont use the phone anyway.

My uncle also changed to 149 package after I told him.. But he get free STD

Don't think it's Ruby.. Forgot what I saw.  I think his one should be 139 also.. How come u say 149?

Just received a call from Unifi today asking if I want to "upgrade"

I believe the offer is RM219 for 100mbps, free 600 minute call bundling, and something about 40 channel Unifi TV (might heard wrong, didnt ask much cause I no use UnifTV since using Netflix), No Contract. Will bundle a new Router (But I already got Archer C7 LOL)

Currently I'm on RM179 (50mbps) + STD 20 = RM199

So kinda need to top up roughly RM20.

Not sure want to take offer or not LOL.

Where got many at 179. Many is at 189 only a very very small group get it for 179.

Hey guys my package is the rm139 UniFi Advance 30Mbps - RYE 2017

It says there Promo discount rm60 then below says Promo discount PERPETUAL,  does it mean I still pay rm139 after the 2 years contract?

I only have Ruby pack, I don't have the STD too.

Dont care la. If 2 years normal i terminate the line

That’s why, even my IT friend told me to do wired to 3rd floor, guess have to work hard to upgrade then.

Btw you’re so helpful, learnt a lot of things in this thread.
It’s weird, I livechat-ed one day after regarding my HyppTV because I saw both Ruby and Jumbo comes up in my Unifi portal, then they help me to file a report to drop the the Ruby pack and keep only the Jumbo pack.

They even told me I will be paying RM30+RM60 if I am having both packs active.

On second day they called me for confirmation and left only Jumbo pack in my account.

Not sure how is the billing will be, guess need to wait for the first bill.

My Aneka Pack has been removed.

I presume, instead of RM90 (RM60 Jumbo + RM30 Aneka) per month for UniFiTV I will be paying only RM60 per month for UniFiTV going forward.
Unfortunately, the UniFi Special Discount has also been reduced from RM50 to RM20 simultaneously which means I'd still be paying RM189 in total per month.
RM299 - RM170 (RM150 Promo Disct. + RM20 Special Disct.) = RM129

+ RM60 Jumbo Pack

= RM189

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Content-wise, TM already renames their Jumbo to Ultimate and others too, but back-end change will only commence late May for unifi users.
This time if you have the Ultimate pack, you can't subscribe to another pack.

Customer will save RM 30 for existing customer with Jumbo+Ruby.

No, I received a order completed text from TM. And since I never requested any changes I went to check my account...

If TM wants to offer more savings I'll gladly accept but I doubt it...

thinking to downgrade to 30mbps from 50mbps. need to reduce monthly expenses.

is it possible? do they need to come to our house and take back all equipment and re-install a new one?

I'm happy with current hardware.

Content-wise, TM already renames their Jumbo to Ultimate and others too, but back-end change will only commence late May for unifi users.
This time if you have the Ultimate pack, you can't subscribe to another pack.

Customer will save RM 30 for existing customer with Jumbo+Ruby.

wait till i said 100Mbps at RM149 do exist.

Does anybody experiences bill spike this month? I just got my Bil dated 21 April. Normally I would have been charges RM 198. This month RM 367.

Any UniFi agent out here can help me?

My place doesn't support 50Mbps. I'm on 30Mbps paying RM179. I'm not qualified for RM139 promotion as it is only for new users. I'm also not qualified for the RM10 speed upgrade.

It's freaking unfair that i'm stuck in between and probably the stupid one still paying RM179 for 30Mbps while many are either paying RM139 or speed bump to 50Mbps for RM189. Never once receive any SMS from TM for any sort of promotion.

Yeah, unfortunately, my contract only ended early this year. So now only can reapply if cannot get discount from TM Point. I work at Mid Valley, so I can go to the TM Point there everyday until the supervisor gets bored of my face.

Update to my problem. I received SMS regarding some rebate, but it is still not accurate.

More information after I talked to the billing department. Basically, even though they have removed your other HyppTV package (since Jumbo Package now includes all channels), they are not going to reduce your monthly commitment. They are going to reduce your discount on the High Speed Internet to balance off the money you saved from your removed package.

So for me, I used to enjoy 50 Mbps speed paying RM219 - RM70 = RM149. This month onwards, it will be RM219-RM30 = RM189. This is wrong, because I should be enjoying free upgrade from 30Mbps (it is under the Thank You 2017 package).

FML.