Maintenance service conducted during this period. Anyone had received the billing statement for this month? Seems like unusual late compared with previous month?

Any ideas?

I put U Mobile sim card into the modem and it still work. I have not tried other cell service providers

maybe you are using the old batch modem. When you get it?

May 6 2018

Subscribe fiber broadband if you area has any. My area doesn't has fiber broadband hence I have to go with wireless broadband.

of course my area do not has any fiber broadband. But they do promise us will come to install maybe few months later. So i wish to temporary get 1 wireless broadband. If the celcom modem could be unlocked then I am happy to pay the penalty fee when I can get the fiber broadband. Too bad now the celcom is locking it. They mention I could get the model after pay the fee, but a locked modem is like a rubbish.

Check this out


Attached thumbnail(s)

I do contact Huawei customer service live chat, they told me they have no way to unlock the modem if the telco lock the device only compatible with their sim card, there is no way from huawei side can unlock the device.

Have you tried to pay a small fee to Celcom to unlock it?

Anybody has issue of unable to load image while using twitter through Celcom Wireless Broadband?

Yes. Unable to load image.

They do not provide me this solution. just told me it will be forever locked to celcom sim only

I have a very weird situation on my modem.
The modem mode light turns red yesterday till now.
So I take out the celcom sim card and put it inside my mifi. It's working fine.
Then, I try putting my digi sim card into the modem and it's working.. All the light turn green.
After that, I put the celcom sim card back to the modem, the mode light turns red again.
Do you guys have any idea what happen to the modem?
I don't want to go to celcom center first.. I am afraid that they will sim lock my modem.

I found 2 solutions
(1) Use VPN
(2) Specify the DNS server address (refer to the attachment)

Do tell us if it work or not. It does work for me


Attached thumbnail(s)

Of course can work if configured in this way. But it will affect your speed for surfing and downloading due to public server being use.

Try to do factory reset for the router. It can rectify the issue.

Yeah true so how should we overcome this without affecting the speed? But I did speed test after changing the DNS server address the speed seems to be as usual no speed drop

This post has been edited by Charlize1103: Jun 21 2018, 03:56 PM

If you changed the DNS from the PC without restart to router, the speed should be the same (+/- 10% allowance). However, if you restart your router, the speed might be drop about 20 to 30% depending on the "ms" you get when perform speed test.

This post has been edited by Jeffreynsx: Jun 21 2018, 06:54 PM

So is this the Celcom problem? I talked to the stuff at Blue Cube they were clueless and don't know what to do. Seems like they don't know much about anything about their Wireless Broadband product

This post has been edited by Charlize1103: Jun 21 2018, 08:23 PM