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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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my_cat
post Mar 29 2018, 05:09 PM

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QUOTE(veron4best @ Mar 29 2018, 03:54 PM)
i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.
*
Everyone very curious how and where do you check the date?
Mijac
post Mar 29 2018, 07:00 PM

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QUOTE(veron4best @ Mar 29 2018, 03:54 PM)
i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.
*
How do you check your expiry date ???
What method you use?

Please tell....
fat16
post Mar 29 2018, 07:01 PM

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QUOTE(veron4best @ Mar 29 2018, 03:54 PM)
i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.
*
can you post some screenshot what you talking about ?
TSstephantsen
post Mar 29 2018, 07:19 PM

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QUOTE(veron4best @ Mar 29 2018, 03:54 PM)
i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.
*
where u get your expire date?
veron4best
post Mar 29 2018, 07:40 PM

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QUOTE(fat16 @ Mar 29 2018, 07:01 PM)
can you post some screenshot what you talking about ?
*
i use support chat with them.

i got 3 other sim use on MIFI.

all of them regularly use daily (swap 3 sim card alternate day).

even the one last one used on last few days, i ask them the expiry date is not even 90 days.
veron4best
post Mar 29 2018, 07:41 PM

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QUOTE(stephantsen @ Mar 29 2018, 07:19 PM)
where u get your expire date?
*
have to ask the support from App.

This post has been edited by veron4best: Mar 29 2018, 07:42 PM
veron4best
post Mar 29 2018, 07:43 PM

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QUOTE(fruitie @ Mar 29 2018, 04:43 PM)
Well, I guess I will port out all my no. before it expires. It's so confusing to know the expiry date.

Didn't finish even 5GB of my total 5x20GB. laugh.gif
*
i already port out one due unable to get 4G persistently. wasted my free 4G data. my office can get celcom 4G+ but Unifi Mobile only can get H+

left about 15gb when i port out.


Mijac
post Mar 29 2018, 07:45 PM

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QUOTE(veron4best @ Mar 29 2018, 07:40 PM)
i use support chat with them.

i got 3 other sim use on MIFI.

all of them regularly use daily (swap 3 sim card alternate day).

even the one last one used on last few days, i ask them the expiry date is not even 90 days.
*
QUOTE(veron4best @ Mar 29 2018, 07:41 PM)
have to ask the support from App.
*
You mean Live Chat?
I have asked them, they say not possible to check, as every time use data, call&SMS, expiry date will reset.
That’s what they told me.

Will try to ask Live Chat again.
Thanks for sharing the info.
fruitie
post Mar 29 2018, 07:55 PM

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QUOTE(veron4best @ Mar 29 2018, 07:43 PM)
i already port out one due unable to get 4G persistently. wasted my free 4G data. my office can get celcom 4G+ but Unifi Mobile only can get H+

left about 15gb when i port out.
*
I have 4G in my home but my Digi Infinite is fetching as high as 150Mbps, so I really do not know what to do with so much of data. sweat.gif
rocketaz
post Mar 29 2018, 08:32 PM

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any insider news as to what unifi mobile will do for the next quarter? Since the 4G 20gb is expiring this month.

This post has been edited by rocketaz: Mar 29 2018, 08:33 PM
GOPI56
post Mar 29 2018, 08:48 PM

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QUOTE(fruitie @ Mar 29 2018, 08:55 PM)
I have 4G in my home but my Digi Infinite is fetching as high as 150Mbps, so I really do not know what to do with so much of data. sweat.gif
*
Create a paid public wifi hotspot and sell it to your neighbors
fruitie
post Mar 29 2018, 08:52 PM

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QUOTE(GOPI56 @ Mar 29 2018, 08:48 PM)
Create a paid public wifi hotspot and sell it to your neighbors
*
laugh.gif I might as well give out for free. tongue.gif

Anyway, I will MNP by mid of April.
veron4best
post Mar 29 2018, 11:22 PM

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QUOTE(fat16 @ Mar 29 2018, 07:01 PM)
can you post some screenshot what you talking about ?
*
Attached Image

QUOTE(Mijac @ Mar 29 2018, 07:45 PM)
You mean Live Chat?
I have asked them, they say not possible to check, as every time use data, call&SMS, expiry date will reset.
That’s what they told me.

Will try to ask Live Chat again.
Thanks for sharing the info.
*
yeap. Live chat.

This post has been edited by veron4best: Mar 29 2018, 11:23 PM
jsnhoh
post Mar 29 2018, 11:52 PM

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QUOTE(my_cat @ Mar 29 2018, 03:47 PM)
That is no way to check the Date, how do you know the expiry date?
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Via the live chat... just give u the number and ask for expiry date... u will get the so "disappointed" answer... even u used the data..top up.... the validity wont extend... either they system got bugs or... it is an empty promises again...
jsnhoh
post Mar 29 2018, 11:57 PM

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QUOTE(veron4best @ Mar 29 2018, 03:54 PM)
i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.
*
Yup... even i top up rm10 in this month but the expiry date is same like my another number which currently im not using... stupid isnt it??
Theoutspokenguy
post Mar 30 2018, 01:29 AM

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This unifi plan so confusing and troublesome. I wanted to reload today but reading this thread I think I should port out.

What is basic data 1GB rm13?
So even I reload it won't extend my.validty?
jsnhoh
post Mar 30 2018, 01:33 AM

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QUOTE(Theoutspokenguy @ Mar 30 2018, 01:29 AM)
This unifi plan so confusing and troublesome.  I wanted to reload today but reading this thread I think I should port out.

What is basic data 1GB rm13?
So even I reload it won't extend my.validty?
*
By right any reload will extend the expiry date, but i think their back end system is still in a mess.
That why the CS could not give us the correct information.
Theoutspokenguy
post Mar 30 2018, 01:38 AM

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QUOTE(jsnhoh @ Mar 30 2018, 01:33 AM)
By right any reload will extend the expiry date, but i think their back end system is still in a mess. 
That why the CS could not give us the correct information.
*
I am outside the 4G . Does basic data 1gb is for both 3G and LTE?
my_cat
post Mar 30 2018, 09:28 AM

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QUOTE(jsnhoh @ Mar 30 2018, 01:33 AM)
By right any reload will extend the expiry date, but i think their back end system is still in a mess. 
That why the CS could not give us the correct information.
*
Yes, I just live chat with them. They said they wouldn't be able to check termination date. They only can check "validity date" which 90 days from activation date.
jsnhoh
post Mar 30 2018, 10:41 AM

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QUOTE(my_cat @ Mar 30 2018, 09:28 AM)
Yes, I just live chat with them. They said they wouldn't  be able to check termination  date. They only can check "validity  date" which 90 days from activation  date.
*
Yup... really stupid right!?

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