i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

can you post some screenshot what you talking about ?

where u get your expire date?

Well, I guess I will port out all my no. before it expires. It's so confusing to know the expiry date.

Didn't finish even 5GB of my total 5x20GB.

i use support chat with them.

i got 3 other sim use on MIFI.

all of them regularly use daily (swap 3 sim card alternate day).

even the one last one used on last few days, i ask them the expiry date is not even 90 days.

have to ask the support from App.

i already port out one due unable to get 4G persistently. wasted my free 4G data. my office can get celcom 4G+ but Unifi Mobile only can get H+

left about 15gb when i port out.

I have 4G in my home but my Digi Infinite is fetching as high as 150Mbps, so I really do not know what to do with so much of data.

Create a paid public wifi hotspot and sell it to your neighbors

can you post some screenshot what you talking about ?

You mean Live Chat?
I have asked them, they say not possible to check, as every time use data, call&SMS, expiry date will reset.
That’s what they told me.

Will try to ask Live Chat again.
Thanks for sharing the info.

That is no way to check the Date, how do you know the expiry date?

i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

This unifi plan so confusing and troublesome.  I wanted to reload today but reading this thread I think I should port out.

What is basic data 1GB rm13?
So even I reload it won't extend my.validty?

By right any reload will extend the expiry date, but i think their back end system is still in a mess. 
That why the CS could not give us the correct information.

By right any reload will extend the expiry date, but i think their back end system is still in a mess. 
That why the CS could not give us the correct information.

Yes, I just live chat with them. They said they wouldn't  be able to check termination  date. They only can check "validity  date" which 90 days from activation  date.