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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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veron4best
post Feb 3 2018, 09:32 PM

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anyone unable to receive TAC code from first time login?

I port two line to Unifi. both also cannot receive TAC code for first time login account creation page.
veron4best
post Feb 4 2018, 09:10 AM

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QUOTE(rannworld @ Feb 3 2018, 11:33 PM)
just port out from hotlink to unifi mobile. so far there is a few problems that I am facing:

1) First Time Login to Unifi Mobile IOS apps: Unable to receive TAC.

2) iMessage & FaceTime: Unable to activate both services. Only manage to use my own apple ID to use iMessage / Facetime.

3) Social media: (i) send them a message thru unifi mobile FB (https://www.facebook.com/unifimobile/) for assistance. No Response.

(ii) send a twitter message to @helpmeunifi. Response: refer to Live Chat or send a report to @webe_official to lodge a report.

(iii) Live Chat. Response to fill in e form.

I guess will need to wait a few months for them to be very stable.
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same! unable to receive TAC code.

i called Unifi call center the so called "100". but they are totally useless! cause they is different department.

they mentioned must live chat via unifi.com.my. but always when the queue arrive to my queue it become need to fill in e-form. all no response!

POOR SERVICES!
veron4best
post Feb 4 2018, 09:19 AM

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QUOTE(veron4best @ Feb 4 2018, 09:10 AM)
same! unable to receive TAC code.

i called Unifi call center the so called "100". but they are totally useless! cause they is different department.

they mentioned must live chat via unifi.com.my. but always when the queue arrive to my queue it become need to fill in e-form. all no response!

POOR SERVICES!
*
Just livechat with via unifi.com.my

they say all things must be done via unifi mobile app.

means if u no internet or no 4G line. u cant even do a shit regarding ur app when u unable to receive TAC code!
veron4best
post Feb 25 2018, 11:29 AM

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QUOTE(stephantsen @ Jan 25 2018, 09:31 PM)
As member request:

Enable Hotspot on iPhone
Go to Settings > Cellular > Cellular Data Options > Cellular Data Network; then put in "unifi" as the APN for Cellular Data and Personal Hotspot.

[attachmentid=9575174]
Apn Setting on Android.
Name: unifi
APN: unifi

[attachmentid=9575175]
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Does this mean we can use Unifi Mobile Simcard on MIFI?

Anyone tried put into MIFI?
veron4best
post Feb 25 2018, 11:52 AM

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QUOTE(stephantsen @ Feb 25 2018, 11:38 AM)
why not? be sure that your mifi support band 5 /38/40
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rclxms.gif okie thanks!
veron4best
post Mar 4 2018, 09:06 AM

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QUOTE(Alex9182 @ Feb 25 2018, 12:46 PM)
Huawei E5573Cs-609 - seller confirm this model Mifi can work, he tested it with Mobile Unifi Sim card d.

i have ordered 1 unit Mifi and ordered 10 mobile Unifi sim card. when arrive will try out. : )
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noted. thanks!
veron4best
post Mar 9 2018, 12:49 PM

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i notice that the unifi mobile signal getting weaker nowadays.

anyone experience this?

i using my phone at kepong and rawang
veron4best
post Mar 12 2018, 12:43 PM

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RM0 unifi: FREE viewing of ALL PlayTV channels! Get the app @ i.unifi.my/playTV, register & enjoy great entertainment anytime, anywhere! Info i.unifi.my/p1ayTV

receive this sms. what channel are to view?
veron4best
post Mar 13 2018, 11:52 PM

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anyone having issue in hot-spot in iPhone? I seem to unable to share data using iPhone..
veron4best
post Mar 14 2018, 08:43 AM

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QUOTE(mamamia @ Mar 14 2018, 08:26 AM)
Yes, ask to set up hotspot then ask to contact carrier provider.. I suspect is bcoz I didn’t install the APN setting.. but since it is temporary usage that time on my iPhone, I just ignore it..
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my apn setting is as usual. nth change. Weird.
veron4best
post Mar 15 2018, 12:53 PM

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QUOTE(darude87 @ Mar 15 2018, 09:29 AM)
guys, i'm currently facing a weird issue, im not able to get 4g signal on my galaxy S8, but on my ipad air 2 and oneplus one i'm able to
previously i was able to get 4g signal on my s8 but only recently it happened, any idea what can i do bout it?

edit : nvm, after a few reboot it seems to work
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i also facing similar issue. im using samsung galaxy S8 as well.

Seem like my iphone able to catch LTE more effectively than my samsung do.

i also reboot. but it is not so effective in this way also.
veron4best
post Mar 15 2018, 08:16 PM

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QUOTE(MGM @ Mar 15 2018, 01:37 PM)
Did u check which bands these phones support since UnifiMobile uses band 5,38 & 40?
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mine is SM-G950FD

can support the following LTE

LTE Cat16 700/800/850/900/1700/1800/1900/2100/2600 (Bands 1,2,3,4,5,7,8,12,20,28,29,30)
TD-LTE 1900/2300/2500/2600 (Bands 38,39,40,41)
veron4best
post Mar 15 2018, 08:16 PM

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QUOTE(darude87 @ Mar 15 2018, 01:38 PM)
are you on oreo now? cause i remember back during Nought was all good
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nope.

still android 7.0
veron4best
post Mar 18 2018, 01:44 AM

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using ZMI MF885 for unifi mobile.

But weirdly the antenna is not as strong as my iPhone where it can fetch LTE easily.

(My Samsung Galaxy S8 also faces same issue, weak signal)

Attached Image
veron4best
post Mar 18 2018, 11:16 AM

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QUOTE(kit2 @ Mar 18 2018, 02:22 AM)
unlike iphone, i don't think zmi mf885 supports lte band 5 850mhz. so it is probably connected to one of the tdd-lte bands which are used by webe.
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hmm. but whats the reason for my samsung unable to fetch LTE easily? side-by-side comparison with my iPhone.
veron4best
post Mar 18 2018, 12:04 PM

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QUOTE(coolstore @ Mar 18 2018, 12:02 PM)
yup, drain so much and so fast, battery finished i also don't know
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true, battery standby is worse than last time I use Umobile.
veron4best
post Mar 24 2018, 04:26 PM

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QUOTE(stevenlee @ Mar 24 2018, 09:32 AM)
me also.. using maxis but feel their coverage is better than maxis  bangwall.gif
is the postpaid package using same tower?
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yes. signal is not strong indoor. outdoor is not bad.

i can get no signal inside my office (other telco no issue)
veron4best
post Mar 26 2018, 01:34 PM

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QUOTE(alexleow81 @ Mar 25 2018, 10:53 PM)
I get more worst than you, mostly E
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at least got E.

i work in a 2-storey shoplot. ground floor, become no line. worse than E. at least got E. ppl still call me.

become no line, then no one can call me.
veron4best
post Mar 26 2018, 04:17 PM

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some TAC arrived after click 10 times only appear once in our sms. haha
veron4best
post Mar 29 2018, 03:54 PM

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QUOTE(Mijac @ Mar 29 2018, 03:51 PM)
You got all these details from SMS ?

But was told by Unifi CS through Live Chat, that every time use data ( including the free data), call&SMS, will reset the validity to Day 1.
And will have 90 days from Day 1 to expiry date.

icon_question.gif  what is going on???  ranting.gif  icon_question.gif
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i used my phone everyday, but my expiry date is not reset though. just check this morning, expired 14-May-2018 despite i used it frequently
(if last day use is yestrday, suppose expired is 28/June/2018 instead of 14/May/2018.

Have to be very becareful with this.

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