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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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saitong09
post Mar 26 2018, 06:46 PM

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QUOTE(#Victor @ Mar 26 2018, 02:43 PM)
Anyone have problem receiving SMS TAC with Maybank? Some transactions (bill payment, transfer) won't receive SMS TAC at all, while some delay in receiving SMS TAC where the TAC only received after few minutes and the transaction already expired.
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I believe is Maybank issue, I have the same issue on Digi network
StarPrimo
post Mar 26 2018, 06:53 PM

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QUOTE(#Victor @ Mar 26 2018, 02:43 PM)
Anyone have problem receiving SMS TAC with Maybank? Some transactions (bill payment, transfer) won't receive SMS TAC at all, while some delay in receiving SMS TAC where the TAC only received after few minutes and the transaction already expired.
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QUOTE(Auraguy @ Mar 26 2018, 03:33 PM)
Same here, super slow TAC sms. Usually more than 3minutes.  shakehead.gif
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QUOTE(#Victor @ Mar 26 2018, 04:06 PM)
Some transactions not even receiving TAC SMS at all vmad.gif whereas some received after the transaction already timed out ranting.gif
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QUOTE(veron4best @ Mar 26 2018, 04:17 PM)
some TAC arrived after click 10 times only appear once in our sms. haha
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Yup, all of the above.
Conclusion, TAC arrive late !
ranting.gif
adslgourou
post Mar 27 2018, 10:28 AM

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Hi all,

I am doing a short survey on telco services for my thesis. I would really appreciate your responses on the #bebas plan.

Click the link below to access the survey form:

https://goo.gl/forms/ajJoFHJmqWv012jm2
boonhan
post Mar 27 2018, 01:29 PM

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ytd scb's otp delayed 20-25mins!!

keep receving expired otp..

it seem work fine after few hours.
#Victor
post Mar 27 2018, 03:03 PM

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QUOTE(saitong09 @ Mar 26 2018, 06:46 PM)
I believe is Maybank issue, I have the same issue on Digi network
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Don't think so, I tried other Maybank account using Maxis number received TAC SMS without delay, only Unifi mobile not receiving at all or delay receiving SMS TAC.

QUOTE(StarPrimo @ Mar 26 2018, 06:53 PM)
Yup, all of the above.
Conclusion, TAC arrive late !
ranting.gif
*
Got this response from Maybank:
CODE
Upon checking, our TAC Maybank2u is currently in order. We would appreciate if you could perform the below troubleshooting:

1) Kindly ensure that you have a good network coverage for your current Telco.

2) Check the Spam setting/block sender/blacklisted sender/block 'short code' to ensure that the Maybank short code number is not listed under the block number.

3) If you have installed any antivirus application, kindly switch it off or uninstall to request the TAC.

4) Kindly ensure that your inbox is not full and if it is full, we would suggest for you to delete some of the message to allow the receiving of a new message.

5) Swap the SIM card to other devices and try to request the TAC again.

6) Kindly restart your device and request the TAC again.

If you still not able to receive the TAC after performing the initial troubleshooting, kindly revert back to us for further checking with the respective unit. Thank you.

saitong09
post Mar 27 2018, 06:51 PM

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QUOTE(#Victor @ Mar 27 2018, 03:03 PM)
Don't think so, I tried other Maybank account using Maxis number received TAC SMS without delay, only Unifi mobile not receiving at all or delay receiving SMS TAC.
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Then weird, I have to request few times for MBB OTP. For others bank card, OTP received in few second
Have to call MBB to check sad.gif

This post has been edited by saitong09: Mar 27 2018, 07:05 PM
azhar75
post Mar 27 2018, 09:33 PM

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QUOTE(#Victor @ Mar 26 2018, 04:06 PM)
Some transactions not even receiving TAC SMS at all vmad.gif whereas some received after the transaction already timed out ranting.gif
*
QUOTE(saitong09 @ Mar 27 2018, 06:51 PM)
Then weird, I have to request few times for MBB OTP. For others bank card, OTP received in few second
Have to call MBB to check sad.gif
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What is our APN setting...? "unifi" or "webe"...?

My hypothesis is that if connect to Celcom (aka HSDPA), TAC is delayed... if connect to LTE, TAC is received accordingly....

This post has been edited by azhar75: Mar 27 2018, 09:36 PM
GOPI56
post Mar 27 2018, 09:38 PM

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QUOTE(adslgourou @ Mar 27 2018, 11:28 AM)
Hi all,

I am doing a short survey on telco services for my thesis. I would really appreciate your responses on the #bebas plan.

Click the link below to access the survey form:

https://goo.gl/forms/ajJoFHJmqWv012jm2
*
Hi bro.

I have completed the survey.

Best Regards.,
GOPI56.
David_Yang
post Mar 27 2018, 10:07 PM

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90 days of no usage still far away, but I got warning "We noticed you haven´t purchased any add-ons for some time" by sms. Strange!
cybpsych
post Mar 28 2018, 07:50 AM

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QUOTE(David_Yang @ Mar 27 2018, 10:07 PM)
90 days of no usage still far away, but I got warning "We noticed you haven´t purchased any add-ons for some time" by sms. Strange!
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this is not expiry notification.

they trigger you a reminder every 30 days.
hitch80
post Mar 28 2018, 08:58 AM

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QUOTE(cybpsych @ Mar 28 2018, 07:50 AM)
this is not expiry notification.

they trigger you a reminder every 30 days.
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then they should mention something about the days reamining. There is no where from the app we can be sure about our expiry date
cybpsych
post Mar 28 2018, 08:59 AM

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QUOTE(hitch80 @ Mar 28 2018, 08:58 AM)
then they should mention something about the days reamining.  There is no where from the app we can be sure about our expiry date
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exactly! the app is annoying and they are not upfront and transparent to customers.
apiezsneo
post Mar 28 2018, 11:48 AM

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The sim is still free? Planning to get 1. And how is the coverage around kl?
rocketaz
post Mar 28 2018, 03:00 PM

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just when I have decided to get the Unifi SIM on android app, the unifi@mobile app totally unusable! Can't proceed to next screen on 'I WANT TO START NOW!'.

TM made this app like a kid who just learn app programming..
WHAT f* business are you runnin TM !! wtf
kmrdeva
post Mar 28 2018, 03:20 PM

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Lousy network experience. LTE feels slow and coverage very poor in Penang.

My son went back to his redone postpaid SIM.
jsnhoh
post Mar 28 2018, 06:19 PM

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20gb free quota no more?? When i checked the quota remain in their app...20gb lte data disappear already
heaming
post Mar 28 2018, 06:35 PM

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QUOTE(jsnhoh @ Mar 28 2018, 06:19 PM)
20gb free quota no more?? When i checked the quota remain in their app...20gb lte data disappear already
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Ya, mine too. 20Gb lte not showing in the App. Only 1Gb lte left which I bought together with 3G. Apparently this phone of mine has no band 5 as such I am not using 4G. My other phone which can access band 5 still have 10.38Gb left which sim I applied with 10 Gb free.

This post has been edited by heaming: Mar 28 2018, 06:36 PM
StarPrimo
post Mar 28 2018, 06:39 PM

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QUOTE(jsnhoh @ Mar 28 2018, 06:19 PM)
20gb free quota no more?? When i checked the quota remain in their app...20gb lte data disappear already
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QUOTE(heaming @ Mar 28 2018, 06:35 PM)
Ya, mine too. 20Gb lte not showing in the App. Only 1Gb lte left which I bought together with 3G. Apparently this phone of mine has no band 5 as such I am not using 4G.  My other phone which can access band 5 still have 10.38Gb left which sim I applied with 10 Gb free.
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Was told that the Unifi apps having technical issues.
Earlier on, could not check balance at all !
Now only the data balance is blank.

You can check balance through Live Chat using the apps.
The free data is still there....
Ngto
post Mar 28 2018, 07:20 PM

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Shows no data, but still can use haha.

-------------------------
Update

Dsshboard 4G data info , back to normal

This post has been edited by Ngto: Mar 28 2018, 08:11 PM
HippyTony
post Mar 28 2018, 08:00 PM

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Set up my wife’s phone today. Didn’t have problems other than registering the app, initially had error after setting up. Just checked the app working fine now.

Coverage not too good, only 3G and sometimes only E, confirmed Celcom yet to upgrade my place when I last tested their network more than 6 months ago.

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