Onexox black is a so-called hybrid prepaid+postpaid plan. You pay upfront for your monthly quota, it also have pre-fixed credit limit, no validity and have monthly commitment.

hi sorry, im port in to xox prepaid, i just do online not with dealer. and got the email they just couriered my sim. so i guess just waiting the sim, let xox manage the mnp process until they notify do to next step

I already get my sim card.
But website no allow me to key in verification for phone number which more than 7 character.


So mean i need verification time to select XOX BLACK?

Hmmm .....

Which plan you apply? Your sim is for onexox black or onexox prepaid? They're not the same ...

Registration from web, unable select the plan.

Ok, then it should be onexox prepaid. Verification for mnp: http://xox.com.my/onlinestore/mnp/mnp_verification.php
enter your serial number carefully. only 011 can have 8 digits entry.

After you have successfully completed mnp, you can change to onexox black by calling CS at 12273 or do it from the selfcare website.

only 011 can have 8 digits entry?

I unable key in woh..... now pending CS checking.

Future onexox users advisable to get the simcard from dealer (got few active dealers here) who can do the registration, follow up & assist for any problem

if this case, possible your end to do for me?

if yes then i will inorge for old request.

Already registered in the system?

I did in system but with wrong number. because more 7 character.

Thanks bro. Still not able to receive TAC but everything else is fine. Hopefully, everything will be fine by Thursday 🤞

how to convert to black frm onexox?
if simcard rosak, how to ganti? any fee?
got 3 in 1 simcard nano & mini?

Hi all, a few questions
1. I read in FAQ that if user runs out of date before the end of the cycle, he can purchase Add On. But if I have data balance in SP, how will this data be utilised? Will it be deducted as we use until the next cycle kicks in?

2. The FAQ says prepaid users will need to make a pre-payment of the monthly bill upon signing up. However, in the Black SMS upgrade FAQ, it says the pre-payment can be deducted from our pre-paid credit. So, if I upgrade via SMS, no need to pay cash and it will deduct from my prepaid account?

5 ways to change from onexox prepaid to black

1. do it from selfcare website
2. call 12273
3. do it with onexox dealer
4. do it at xox service center
5. use sms command (check out the official FAQ)

simcard replacement can only get from onexox dealer or xox service center. Some dealer now seems to have 3-in-1 replacement sim. Sure have nano sim at service center. Cost rm10.00 for replacement sim.

1. Onexox black don't have any data plan. If you have SP balance in prepaid then it will carry into black SP counter and you can straight away use it ..... Can suck it dry if you really want to by streaming HD.

2. I also just checked out the FAQ. I think the sms upgrade is a new option to change from prepaid to black. It says pre-payment will be deducted from existing credit balance. If this is true then life will be a lot easier ...

hi guys, wta... whoever port in to xox.. have u experiences tac number issue? i seem cant receive tac from maybank & cimb... is it normal? should i wait for few day or better call bank customer service? also when i try to send sms from my another xox number to my new port in xox number also cant receive. but my new number can send @ call to another no, send@rec sms from/to another number

What I meant by the data plan is the 1Gb data for the RM10 plan. You see, I intend to do MNP for my elderly relative who stays in kampung with her wife. Low data usage and the prepaid XOX plan, while is good, is a hassle as I will need to monitor for them the data usage.

When I first ported to a new telco (can't remember whether it's from DG to U, or U to XOX) I could not receive any TAC from Maybank. I called up the bank customer service and was told we need to re-inform the bank of the change in service provider even though the number is the same. After that, it was smooth sailing.

Strange thing is when my wifey ported to XOX, she called up MBB to do the updating and the CSO informed her nowadays no longer need to update the name of service provider. You may want to call your bank.

Don't quite understand the bold part. Your last statement says can receive sms from another number, the first section of the bold part says you can't receive from your other XOX number.

Yea, I know what you're asking but again I say, onexox black don't have data plan to sub. The B10 plan gives you monthly 1GB season pass black. The data in SP black can straight away use, no need to sub any monthly plan. Balance carry forward up to 100GB max as long as you pay your bill.

Choice is yours ...

For onexox black, you can pre-pay rm120 for one year of B10 plan, so every month get allocation of 1GB data + 20 minutes. Total 12GB + 240 minutes. No hassle for you to monitor for 12 months.

For onexox prepaid, mnp to get 28 months validity then add 10GB SP data + 333 minutes. Set monthly data at 500mb auto renew and you no need monitor for 20 months.

If register as sub-line then easy to check balance. Where got hassle ?

This is normal ... some people are lucky can use TAC within the hour ... some unlucky only working 1 or 2 or 3 days later ... the TAC gateway is handled by 3rd party ok ?