ONEXOX BLACK







Official website info: http://xox.com.my/onexox-black/

Official FAQ: http://xox.com.my/support/faq/?faq=onexoxblack

Official T&C: http://xox.com.my/support/terms-and-condit...nexox-black-tc/


29th March 2018 update:

Onexox prepaid customers can request change of plan to onexox black using sms command and the pre-payment charges will be deducted from existing prepaid balance.

Keyword	BLACK Plan	Pre-payment
CHGB10	B10	RM10
CHGB39	B39	RM39
CHGB39PLUS20	B39PLUS20	RM59
CHGB89	B89	RM89
CHGB149	B149	RM149

Send selected plan keyword to 22111 (onexox) or 23388 (xox).

Onexox black customers can upgrade/downgrade using sms command:

Keyword	BLACK Plan	Pre-payment
GETB10	B10	RM10
GETB39	B39	RM39
GETB39PLUS20	B39PLUS20	RM59
GETB89	B89	RM89
GETB149	B149	RM149

Send selected plan keyword to 22111


3rd January 2019 update:

Existing users of B39 plan :

- upgraded to 8GB + 50 minutes + 50 sms (originally 6GB + 50 minutes + 50 sms)

- effective on next bill cycle

Existing users of B59 plan :

- upgraded to 12GB + unlimited calls + 100 sms (originally 12GB + 100 minutes + 100 sms)

- effective immediately

- B59 plan will be renamed as B39plus20 for new subscribers.

This post has been edited by UN1T3D: Jan 5 2019, 05:05 PM

I got a brief sneak preview of a new ONEXOX mobile plan from one of the dealers while having a cuppa coffee. The dealer didn't want to say much details and only just touch here-n-there on the surface.

The dealer said it's not prepaid and it's not postpaid. The dealer said it's called Onexox Black and briefly showed me some scribbled notes on the subject matter.

No pricing was mentioned but something very interesting caught my ears. The dealer said, "Everything can be carried forward, minutes, sms and data. No data is wasted as EVERYTHING can be carried forward. Just wait for official product launch coming very soon."

The dealer didn't want to elaborate any more but his emphsis on the word "EVERYTHING" makes me wonder and so I asked uncle google about onexox black and found an old post on a site here:
http://www.onexoxonline.com/my/2017/11/10/...novasi-terkini/

Ok, lets make some simple educated guess. From my point-of-view, I believe that :

1. It's a hybrid prepaid-cum-postpaid mobile plan. Maybe something like previous XOX postpaid hybrid.

2. It will have similar onexox prepaid tariffs for calls and sms.

3. It will have season pass features as it allows sharing.

4. It can straight away use from data quota pool since all can be carried forward. No need to activate data plan? Very likely.

5. It will snowball unused monthly quota balance for calls, sms and data.

6. It will offer these plans: B10, B39, B59, B89 and B149 (ex: B39=RM39 package)

7. It will probably be some sort of advanced payment plan (ie. pay in advance like prepaid and later get billed for any extra usage like postpaid ...)

8. It will be contract free and GST inclusive.


Now have to wait and see if what I guessed so far is right or wrong. One thing is for sure, ONEXOX likes to make plans with twist and turns and then XOX will gimmick the heck out of it.

Official launching date is said to be very very soon ... next week? next month?




Update #1:

ONEXOX BLACK is already online !

Screenshot of *132# courtesy of onexox dealer






This post has been edited by UN1T3D: Jan 21 2018, 07:35 PM

Future FAQ / Info placeholder

I had a brief encounter with ONEXOX BLACK in action ... (yes, I did ask the dealer nicely over a cuppa coffee)

If exceeded the 20 minutes then pay per use calls/sms is charged as per tariff below.

Tariffs:
Calls are 15 sen/ minute @ 30 seconds block to all networks (7sen first 30 seconds + 8 sen next 30 seconds like DA)
Sms is 10 sen per sms to all networks.

Onexox Black can buy daily season pass and happy hour season pass .... but not season pass plus.

Onexox prepaid calls it season pass counter ... Onexox Black calls it Black counter.

Black counter minutes is 30 seconds block, so your minute counter can have a 0.5 minute balance.

Also confirmed, data is straight away deducted from black counter. No need to subscribe to any plan. If you have 50GB in your Black counter you can suck the whole thing dry in a day ... or you can use just 100MB this month and the rest carried forward to next month. There is a 100GB maximum limit imposed for data carry forward.

Onexox Black is a hybrid prepaid+postpaid plan apparently. You pay in advance and the amount becomes your credit limit. You can only make calls, sms and subscribe to season pass depending on your credit limit (advanced payment).

It's hybrid thingy .... so there is no expiring validity and no data plan to subscribe .... but there is bill to pay every month and the advanced payment is treated as your credit limit ... ex: B39 = RM39 credit limit for the month ... if your calls+sms exceeded RM39 then it is barred from making calls until you topup more credit (yeah, can buy topups) .... ...

I'll stay with prepaid lar and dont have to worry to pay bill every month. It is also possible to just topup 6x RM39 and not to worry about the bill for 6 months ..... but why would I want to do that ?

The only real difference with onexox black is the data usage method and the maximum 100GB total carry forward limit (yes, there is no limit to onexox prepaid season pass balance).

Ok, based on info given to me, this is how it works ...

Let's say you subscribed to B39 plan, so you pay RM39 upfront. This advanced payment is kept on-hold in your account and also becomes your usage credit limit. Your B39 plan quota is 6GB data, 50 minutes and 50 sms. If you finishes your 50 minutes quota, further usage will be charged 15sen/minute (all net, 30 secs block, 7sen + 8sen). If you finishes your 50 sms quota, further usage will be charged 10sen/sms (all-net). If you finishes your data quota then it is hard blocked and no pay-per-use.

If your chargeable usage exceeds your credit limit of RM39 then all outgoing call/sms is blocked (similar to zero credit in prepaids). In this case, you can make a topup of any amount to increase your usage credit limit or topup the required amount to purchase a Season Pass of your choice (SP daily or SP happy hour only).

Whatever quota balance that you may still have will snowball to next month. There is a 100GB data rollover maximum limit (including new monthly quota) but no limit for minutes and sms.



I was listening to the explanations while watching astro movies so I may hit-or-miss a few things. ok ? and yes, of course the dealer was sure hoping that I would COBP (change of business plan) to Black .... hahahaha ... I just told him that Black is not suited for me .....

Bro ... your B10 package only have RM10 credit limit ... Did the onexox dealer explained to you the limitation of B10 ?

Ok bro ... first, why did you go for onexox B10 ? Maybe because you think its cheap at RM10 monthly with 1GB data + 20 minutes calls ?

A simple calculation for the next six months:
1. you pay RM10 every month or you can pay one-shot upfront RM60
2. B10 x 6 months = RM60 and you get total 6GB data and 120 minutes calls
3. The only advantage is the data quota is usable directly without having to activate as monthly plan
4. However, you must pay your bills monthly or in advance

Compare to a onexox prepaid for the same RM60:
1. You already get 28 months validity when you mnp
2. RM60 can get you SP Plus 60 = 7GB data + 383 minutes + 50 sms
3. When you topup RM60, you get additional 60 days validity and it becomes 30 months total
4. However, the season pass quota must be activated as monthly plan for internet access.

The dealers here told me that the B10 is intended for sub-lines where the principal line can share out their data+minutes+sms to their sublines ....

It made sense for B10 as sub-lines because B10 only allows RM10 credit limit .... so if you register for kids use then they cannot simply buy season pass or make calls/sms more than the credit limit ...

Between onexox prepaid and onexox black, I will stay with the prepaid plan for the long validity + topup only when needed + season pass plus + a bunch of other reasons ...

Yes you can upgrade/downgrade starting next billing month ... just call CS at 12273 to kawtim .....

Finally someone noticed the so called BURN PROOF carry forward TnC .....

That's SOP for telco to cover their back from getting bitten later on ....

For mnp, bank TAC will restore in about 1-3 working days. You can also try re-register the same number at the atm or call bank customer service to update new telco. In the meantime, can topup with onexox dealer, phone shop e-reload, 7-11, supermarket or petrol station.

Hmmm .....

You switch to onexox prepaid or onexox black ? Your onexox dealer didn't explain ?

Onexox black is a so-called hybrid prepaid+postpaid plan. You pay upfront for your monthly quota, it also have pre-fixed credit limit, no validity and have monthly commitment.

Hmmm .....

Which plan you apply? Your sim is for onexox black or onexox prepaid? They're not the same ...

Ok, then it should be onexox prepaid. Verification for mnp: http://xox.com.my/onlinestore/mnp/mnp_verification.php
enter your serial number carefully. only 011 can have 8 digits entry.

After you have successfully completed mnp, you can change to onexox black by calling CS at 12273 or do it from the selfcare website.

5 ways to change from onexox prepaid to black

1. do it from selfcare website
2. call 12273
3. do it with onexox dealer
4. do it at xox service center
5. use sms command (check out the official FAQ)

simcard replacement can only get from onexox dealer or xox service center. Some dealer now seems to have 3-in-1 replacement sim. Sure have nano sim at service center. Cost rm10.00 for replacement sim.

1. Onexox black don't have any data plan. If you have SP balance in prepaid then it will carry into black SP counter and you can straight away use it ..... Can suck it dry if you really want to by streaming HD.

2. I also just checked out the FAQ. I think the sms upgrade is a new option to change from prepaid to black. It says pre-payment will be deducted from existing credit balance. If this is true then life will be a lot easier ...

Yea, I know what you're asking but again I say, onexox black don't have data plan to sub. The B10 plan gives you monthly 1GB season pass black. The data in SP black can straight away use, no need to sub any monthly plan. Balance carry forward up to 100GB max as long as you pay your bill.

Choice is yours ...

For onexox black, you can pre-pay rm120 for one year of B10 plan, so every month get allocation of 1GB data + 20 minutes. Total 12GB + 240 minutes. No hassle for you to monitor for 12 months.

For onexox prepaid, mnp to get 28 months validity then add 10GB SP data + 333 minutes. Set monthly data at 500mb auto renew and you no need monitor for 20 months.

If register as sub-line then easy to check balance. Where got hassle ?

This is normal ... some people are lucky can use TAC within the hour ... some unlucky only working 1 or 2 or 3 days later ... the TAC gateway is handled by 3rd party ok ?

If you're still stuck at the verification page, you can also try to verify using MyXOX app from playstore.

I asked a dealer at my place here and was informed that if you haven't done mnp verification online then you can also ask any onexox dealer to submit your mnp request. No need to pay extra and can use the existing mnp sim. Maybe you want to look around your area for onexox dealer ?

You can convert any onexox prepaid to onexox black yourself by using sms command. Refer to the first post of this thread.