I really dislike this statement in the T&C

ONEXOX BLACK “BURN-PROOF” carry-forward will be available for a limited period only and XOX MOBILE reserves its right to withdraw the ‘Carry Forward’ offer at any time without advance notification or advertisement and without any liability in connection therewith.

Doesn't feel comfortable to mnp to commit to the higher data volume and higher priced plans.

Finally someone noticed the so called BURN PROOF carry forward TnC .....

That's SOP for telco to cover their back from getting bitten later on ....

I did tell you that I read most of the articles on line... But I only read this after jumping to black.

For me it's fine, I will just swtich back to normal prepaid.. but as for my wife.. I am still wondering as she will have to mnp to b39...

First time I have ever read a T&C though... Wondering about the other telcos, now.. but OneXOX used the word forever shamelessly... And we promise...very sad...

This post has been edited by new2city: Mar 4 2018, 12:00 PM

Asshole so call "BURN PROOF" statement.
Might as well stick to normal prepaid Season Data...more safer.

It's ur right. Btw black doesn't have contract.

Fyi, after 4 years as user at onexox, I don't have bad experience with onexox in term of suddenly changing t&c

No changes until now:
-28 months validity
-10 fnf

Rate also become cheaper

Before: MA rate was 32 cent, now is 24 cent
Before Standard data plan 1GB was RM36 now RM3 (daily) / RM15 (monthly)
Before we have no season pass, now we have ( can enjoy cheaper rate call as low 9 cent per min, 1GB as low RM5 compared to standard rate and can carry forward)
Before 1GB Season Pass Happy Hour was RM10, now RM5
Before cannot buy validity, now can.
Before UGU was 5%, now increased to 6%

With this trend I'm confident onexox will not change the t&c / plan which make onexox reputation become bad

Thanks, I really hope so. Having no contract doesn't really give a company the right to misuse words like forever and promise like that, though.

Anyway, the black plan fails there is still prepaid, I guess. I don't feel like l changing telcos anymore.

Can use prepaid balance (MA+DA) to subscribe/chang plan to BLACK? Thanks.

Well, you can share with Black account, so you can buy a SP with your prepaid balance and then share the data, mins and sms with the black.

I have both, so I bought a SP plus with my prepaid and shared some mins and sms to my black account.

Hello there !

Changing from Onexox prepaid to Onexox black for the first time, you are required to make full payment for the first time subscription. Your existing DA+MA balance will become onexox black credit (Amount due will show minus balances).

Thank you.

Thanks. How can I pay for OneXOX Black? Can I topup like prepaid? Thank u.

Yes can just reload or pay using obline banking via xox selfcare

Not bad at all from Speedtest on the same spot compare to U Mobile.

No gst




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My black account just completed my first month cycle today. When can I view my black statement? Tried just now, error message from the XOX app.

Will take 3 working days

Check xox selfcare/email

Hi all, I just ported over from u-mobile to xox today at around 12 pm. I tried to top up my xox e-wallet but I am not able to receive the TAC sms from the bank to complete the transaction. Can anyone help?

For mnp, bank TAC will restore in about 1-3 working days. You can also try re-register the same number at the atm or call bank customer service to update new telco. In the meantime, can topup with onexox dealer, phone shop e-reload, 7-11, supermarket or petrol station.

Hi guys, want to ask... i just port out from umobile yesterday, already paid rm10 for the sim card. so now just have to wait for anything? or should i call xox customer services

Thanks

Just want to confirm.
this is postpaid or prepaid?

Hmmm .....

You switch to onexox prepaid or onexox black ? Your onexox dealer didn't explain ?