Hello there !

Changing from Onexox prepaid to Onexox black for the first time, you are required to make full payment for the first time subscription. Your existing DA+MA balance will become onexox black credit (Amount due will show minus balances).

Thank you.

Hello everyone !

The 6% SST charges is applicable to ONEXOX BLACK monthly bill beginning 1st September 2018.

However, ONEXOX Black subscribers will be given a rebate in the form of minutes.

The rebate minutes formula = ( subscriber Black Plan x 0.4 ), for example:

a) For B10, 10 x 0.4 = 4 minutes.
b) For B59, 59 x 0.4 = 23.6 and will be rounded up to 24 minutes.

Please call CS @ 12273 should you require further clarification.

Thank you.

Hello there !

Yes, you can with the B10 plan. Just topup the required amount before purchasing the season pass you need.

Thank you.

Hello there,

For onexox prepaid, there is no pay-per-use, so for internet access, you must choose either daily, weekly or monthly subscription plans. You can subscribe using existing credits in your account or by using season pass. Any data balance is forfeited upon plan expiry.

For onexox black, the minimum is the B10 plan monthly bill (RM10 + 6% sst). You will get 1GB data + 20 minutes talktime. Just turn on data to get internet access. Any data and minute balances are carried forward to the next month.

Thank you.

Hello there,

For onexox black, data carry forward allowed is only up to 100GB but there is no limit to minutes or sms.

For onexox prepaid, there is no limit to the season pass balance you can keep.

Thank you.