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 ONEXOX BLACK, Official Launch Date 25/01/2018

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new2city
post Feb 25 2018, 08:12 PM

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Just recovered from very unusual port in from redone amazing28 to black b10. First 24 hours, I couldn't send or receive sms properly.

Checked with some dealers who couldn't help me. Dialed in to service center but those nice and patient guys also couldn't help me.

It was only after a complete 24 hours cycle give or take 8 hours ( sleeping). That now I have full capabilty.

So, only word of advice that I can offer is that we port in when we have 24 hours where we don't need to receive or send any Smses. This means no TAC required activity, no self purchase or self top up and so on

Over all, it is a nice plan...

Words of warning. The plan is so new that

1) the information written on the sim card can be wrong.
2) the service guy in the help line could be wrong, one example is that the service guy told me that I cannot check balance by sending "BAL" to 22111 ( for black) but in fact you can.
3) Dealers keep saying wrong things. One time saying we cannot buy season pass then saying we can.

This post has been edited by new2city: Feb 25 2018, 10:31 PM
new2city
post Feb 26 2018, 01:14 PM

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Few problems facing here on black
1) FnF only allow 5 maximum numbers!!
2) Normal sms to share Credit with other user not working. So can we share credit at all? I get this reply to the transfer credit sms to 22111

There are some Error When calling this Method

This post has been edited by new2city: Feb 26 2018, 01:16 PM
new2city
post Feb 26 2018, 10:56 PM

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QUOTE(UN1T3D @ Feb 26 2018, 07:07 PM)
laugh.gif

Bro ... your B10 package only have RM10 credit limit ... Did the onexox dealer explained to you the limitation of B10 ?
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Nope.
Had to fully rely on internet on the informations.
FAQs and what not.
Like I mentioned, even the service centre guys are confused..

Care to enlightened me?
new2city
post Feb 27 2018, 07:27 PM

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QUOTE(new2city @ Feb 26 2018, 01:14 PM)
Few problems facing here on black
1) FnF only allow 5 maximum numbers!!
2) Normal sms to share Credit with other user not working. So can we share credit at all? I get this reply to the transfer credit sms to 22111

There are some Error When calling this Method
*
Finally cleared some confusions with the Facebook Onexox

1) Black cannot share credit.
2) Black does not have FnF services because call rates and sms are the same as other numbers. Funny thing is, I managed to submit 5 smile.gif , so system is still not finalise?
3) One more question not answered yet though, I couldn't redeem loyalty points through the standard system sms. If we cannot redeem lyt points for sms, then what is it for?

Just sharing with those who don't know..
new2city
post Feb 28 2018, 05:09 AM

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QUOTE(UN1T3D @ Feb 27 2018, 10:30 PM)
biggrin.gif

Ok bro ... first, why did you go for onexox B10 ? Maybe because you think its cheap at RM10 monthly with 1GB data + 20 minutes calls ?

A simple calculation for the next six months:
1. you pay RM10 every month or you can pay one-shot upfront RM60
2. B10 x 6 months = RM60 and you get total 6GB data and 120 minutes calls
3. The only advantage is the data quota is usable directly without having to activate as monthly plan
4. However, you must pay your bills monthly or in advance

Compare to a onexox prepaid for the same RM60:
1. You already get 28 months validity when you mnp
2. RM60 can get you SP Plus 60 = 7GB data + 383 minutes + 50 sms
3. When you topup RM60, you get additional 60 days validity and it becomes 30 months total
4. However, the season pass quota must be activated as monthly plan for internet access.

The dealers here told me that the B10 is intended for sub-lines where the principal line can share out their data+minutes+sms to their sublines ....

It made sense for B10 as sub-lines because B10 only allows RM10 credit limit .... so if you register for kids use then they cannot simply buy season pass or make calls/sms more than the credit limit ...

Between onexox prepaid and onexox black, I will stay with the prepaid plan for the long validity + topup only when needed + season pass plus + a bunch of other reasons ...

devil.gif
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Thanks bro.

I am still trying to figure this out and you just confirmed another fact to me, that the b10 is for sublines.

The thing that attracted me about black is the no burn feature and the no need to activate data feature.

Actually, if there was another plan between B39 and B10, I would have taken it, as my data usage is somewhere between 2gb-4gb a month, with some calls and sms. So that I can share what ever data I accumulate with my prepaid line.

Right now, I have topped up my B10 with 10gb of data,, sms and calls up to 50. So let's see what is my sweet spot?

Once I get over the hype of the no burm and get use to activation of data, I just go back to prepaid.

Appreciate your clear explanation, that no dealer can or bothered to give.
new2city
post Mar 4 2018, 06:57 AM

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I really dislike this statement in the T&C

ONEXOX BLACK “BURN-PROOF” carry-forward will be available for a limited period only and XOX MOBILE reserves its right to withdraw the ‘Carry Forward’ offer at any time without advance notification or advertisement and without any liability in connection therewith.

Doesn't feel comfortable to mnp to commit to the higher data volume and higher priced plans.


new2city
post Mar 4 2018, 11:57 AM

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QUOTE(UN1T3D @ Mar 4 2018, 07:30 AM)
laugh.gif

Finally someone noticed the so called BURN PROOF carry forward TnC .....

That's SOP for telco to cover their back from getting bitten later on .... laugh.gif
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I did tell you that I read most of the articles on line... But I only read this after jumping to black.

For me it's fine, I will just swtich back to normal prepaid.. but as for my wife.. I am still wondering as she will have to mnp to b39...

First time I have ever read a T&C though... Wondering about the other telcos, now.. but OneXOX used the word forever shamelessly... And we promise...very sad...

This post has been edited by new2city: Mar 4 2018, 12:00 PM
new2city
post Mar 4 2018, 06:10 PM

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QUOTE(adiwarna @ Mar 4 2018, 03:00 PM)
It's ur right. Btw black doesn't have contract.

Fyi, after 4 years as user at onexox, I don't have bad experience with onexox in term of suddenly changing t&c

No changes until now:
-28 months validity
-10 fnf

Rate also become cheaper

Before: MA rate was 32 cent, now is 24 cent
Before Standard data plan 1GB was RM36 now RM3 (daily) / RM15 (monthly)
Before we have no season pass, now we have ( can enjoy cheaper rate call as low 9 cent per min, 1GB as low RM5 compared to standard rate and can carry forward)
Before 1GB Season Pass Happy Hour was RM10, now RM5
Before cannot buy validity, now can.
Before UGU was 5%, now increased to 6%

With this trend I'm confident onexox will not change the t&c / plan  which make onexox reputation become bad
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Thanks, I really hope so. Having no contract doesn't really give a company the right to misuse words like forever and promise like that, though.

Anyway, the black plan fails there is still prepaid, I guess. I don't feel like l changing telcos anymore.
new2city
post Mar 6 2018, 06:24 PM

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QUOTE(rootlinux @ Mar 6 2018, 04:53 PM)
Can use prepaid balance (MA+DA) to subscribe/chang plan to BLACK? Thanks.
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Well, you can share with Black account, so you can buy a SP with your prepaid balance and then share the data, mins and sms with the black.

I have both, so I bought a SP plus with my prepaid and shared some mins and sms to my black account.
new2city
post Mar 23 2018, 08:36 PM

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QUOTE(adiwarna @ Mar 13 2018, 01:38 PM)
No gst
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My black account just completed my first month cycle today. When can I view my black statement? Tried just now, error message from the XOX app.
new2city
post Apr 9 2018, 09:31 PM

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QUOTE(ray8426 @ Apr 9 2018, 04:41 PM)
Ok... thanks....
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Out of curiosity, why do you want to convert to black? Is it the zero wastage? After one month on black, as well as normal prepaid, that's the only benefit I see. Savings is less on black.

I am on the fence now.... 1 month ago.. I am all for black...

Now waiting for a sms command to switch to prepaid...wink.gif

This post has been edited by new2city: Apr 9 2018, 09:33 PM
new2city
post Apr 10 2018, 09:23 PM

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QUOTE(ray8426 @ Apr 10 2018, 10:19 AM)
I have other telco, this only to keep my number only.... biggrin.gif

Still have few number need keep drool.gif
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If the idea is to keep the number, you shouldn't take black, take prepaid instead..
new2city
post Apr 11 2018, 05:12 PM

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QUOTE(ray8426 @ Apr 11 2018, 02:31 PM)
something what i think is wrong?

the number i convert to black i have use data.... 1GB = RM10

Cheaper data for XOX prepaid is rm30. Right?
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Cheapest data for prepaid is actually rm2.50 for 500mb for 30days. That is when you buy Season Pass 10gb for rm50

Even cheaper if you buy SP Plus... you get 50 mins and 50 sms on top of the 10gb!!

This post has been edited by new2city: Apr 11 2018, 07:29 PM
new2city
post Apr 13 2018, 09:34 PM

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QUOTE(ray8426 @ Apr 13 2018, 08:25 AM)
"you pay upfront RM60 (simpack + SP FAT10)"
Mean that i need buy new sim pack? Only last 10 months and the cost of 1GB = RM5 ... ?
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If you are a low data user and struggle to even finish 3gb a month. Face it you won't benefit from the SPFAT10+10. The first 10gb will just burn off.

Might as well top up to get the 28 months validity and buy the Spplus30 with auto renewal for a few months and gradually withdraw until you hit your sweet spot of data usage..
new2city
post Apr 15 2018, 01:14 PM

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QUOTE(ericsow @ Apr 15 2018, 11:06 AM)
Questions,

Can xox black subscribed SP plus?
Example B10 with one time SP plus 60?
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One thing about onexox, it works best when you have multiple numbers/sim. I have one black and one prepaid. I purchased SP plus for the prepaid to share data with my black.
new2city
post Apr 22 2019, 01:44 PM

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About Onexox Data roaming.
FAQ writes
What are the rates for Data Roaming?
*Data Roam 38
You will be charged at RM38 for every 500MB consumed. at https://xox.com.my/xox-data-roaming/

but also writes RM38/day

soooo.. which is which?

what if I don't finish the 500mb in 1 day? burn?

I am on black..
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