It is not uncommon that some blocks stated 1h1min while the next block became 59min. I’m very disappointed that no more email access while the CS always reply I didn’t on-line for full hour despite my history recorded few rides b2b for full hour 😡

I think below rating 4.4 or 4.5, can't remember the exact rating.

Did u read the post by someone in the chinese fb group when he encountered one rider accusing him for wrong doing and force to visit Uber PSC?

Rider declare herself as OKU and accuse driver wrong doing, driver has to visit PSC to get investigation result, u know what Uber staff do? Ask the driver do some test, around 30 questions before investigation proceed.

One of the question is :-

If your rider pin wrong location and ask u to fetch him/her, what will u do?
A. Follow rider request and fetch her within 500m radius
B. Cancel after 5mins waiting time
C. Both also workable

Answer is here:-


Uber staff hand him the information they gather to determine whether she is OKU or not, the night before this rider order from a pub in KL at 12am+ back to her home, so Uber quite sure she is lying and not OKU. Driver was spare by the accusation and free from it, rider enter blacklist and they will monitor them.

I am impressed by the way they handle the problem, totally professional. Well i hope Grab can do like that in future, but i highly doubt that lah, even platinum member misbehaving for numerous time they also tutup satu mata and let it go

Last 2 days damn slow even in subang and sunway area. Today not sure

ya I read that post. problem is Grab CS will find too mafan/too time consuming to investigate so thoroughly like Uber style. Maybe they not enough CS staff. and no proper training. It starts from the top. if top management dont really care about been fair, then it flows downs the company culture.

Drive another half hour then reinstall baru ping masuk FK half incentive gone

Really needs to be careful with their time. 2 days ago completed 4th trip on that block at 11 am.(my phone and car clock showed the same time). And a ping came in immediately for mid range fare...accepted and luckily rider cancelled the trip. Checked back the history to submit complaint, it showed job accepted 10:59 am. Wtf.. immediately i put smiley face instead of complaining.

Just 2 be safe 30 seconds while clock is xx.00 then only press online😄😄👍👍

Just now took ubler to subang airport from subang jaya. Grab fare showed rm19 and ubler rm12. Distance about 10km.

It bounce to have tolerance from all clock reference. I used to allow 30s for potential error to play safe. If I had 4 rides dropping says at 1:59 then I might turn off until 2:00 to turn on again to save unnecessary bullet 🤔

Ya, I notice much higher fare today despite slower pings.
Case 1. Rider complaining RM7 instead of normal RM5
Case 2. 10km from the Mines to IOI City Mall RM23 😅

Check your phone and ensure the time is correctly synchronize. Normally if i start, will start at 9.01 or 9.02, let it past 1-2min to ensure i am in that hour block instead of previous hour block.

Peak hour Grab > Uber

Non-peak hour Uber > Grab

Be a smart consumer

haha u do same style as me... I always on line when the clock show xx:30 only then press available 😂 especially when MP block

base fare increased to rm2 ma.

2 mins is too much Liao.. can iOS display their clock with seconds?

This post has been edited by moosekaka: Dec 21 2017, 10:30 AM

guys, i want to register uber but at currently i am grabber with 20%. can i register uber at the same device? is there any trick to make sure grab would not detect another ehailing in my device? use different email when register?

Same here😄😄👍👍

Buy new phone dude😎😎💸💸

Grab can check it. U need different phone and different number, and also different email.

You'll need a different phone and no. And make sure you had not provided your Uber login to grab previously

ok guys noted. looks like need to buy another phone for uber.