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 Grab Driver Discussion V4, Info and FAQ

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uberXman
post Dec 13 2017, 11:18 PM

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QUOTE(moosekaka @ Dec 13 2017, 10:59 PM)
risky leh...sekali u cross toll d then otw Rider cancel...knnccb
normally this case I just inform of the situation and tell them I cancel.

speaking of far pickup... yesterday when I was dropping off pax near ldp furniture mall, get two pings in a row pickup at Sunway pyramid.... never Kena ping from that far out to pyramid b4. anyone else Kena ping to pyramid from SG way ss9 side?
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ldp furniture mall to sunway pyramid ok ma... about 3km. I kena the other way round... ping came in opposite sunway pyramid to pick up rider at sungai way.
uberXman
post Dec 14 2017, 11:45 AM

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QUOTE(moosekaka @ Dec 14 2017, 10:12 AM)
shit... still got this issue....23 Nov same issue they still owe me rm10 in missing Incentive from that day. uberxman
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Sien.... still owe me rm16 on that day one... now again... yesterday 0 incentive payout. Lazy to call already...wait and see if they ever solve the problem and pay me back.
uberXman
post Dec 14 2017, 05:03 PM

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now can see yesterday's incentive liao...
uberXman
post Dec 14 2017, 07:39 PM

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This afternoon 1 cbk put pick up location at jalan univerisiti and drop off at UM central. The pin was just outside the UM and b4 reaching, received a call from him saying that he was actually at menara selatan in PPUM... since he called, I thought nvm I would just drive a bit further to pick him up. Told him it would take few minutes as it was quite jam outside... he said ok. It took me more than 10 mins from the UM traffic light to reach menara selatan... didn't see him and called him couple of times but didn't pick up... then kena chased away by police guard. ranting.gif ranting.gif Then I cancelled the trip and a ping came in immediately... pick up at parking lrt taman jaya to webe. Called the rider before reaching the pick up point to confirm if he was actually at the parking building opposite or lrt station... Again this cbk didn't pick up call and I just drove to the parking building, then received a chat msg "come in inside" and I reply yes, already inside... then he called and raise his voice saying couldn't see me... saying he was behind the bus. Then I asked him to wait as i knew he must be at the lrt station. After picking him up and showed him the pick up point he put, he still has the face to say last time grab can find him. bangwall.gif bangwall.gif really feel like smacking him... but lazy to argue and just kept quiet. Working at IT company and IT savvy but don't how to put right location. bangwall.gif bangwall.gif
uberXman
post Dec 14 2017, 10:27 PM

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QUOTE(WhiteWing @ Dec 14 2017, 10:16 PM)
Yes. After come out from loading bay, instead of turning left , you need to turn right ...
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QUOTE(moosekaka @ Dec 14 2017, 10:21 PM)
huh? I always managed to turn left coming out of loading bay back to the Grab lounge.....I dont remember seeing barrier...maybe I just blind ..but I do make slight right then cut back left...hmm not sure next time I will see more carefully.
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I just used it today... and could turn left to the lion head.
uberXman
post Dec 14 2017, 10:42 PM

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QUOTE(1UP @ Dec 14 2017, 10:34 PM)
I was at Pyramid multiple times today. Didn't get the chance to try it out. I'll keep a lookout again tmrw if I get thrown to Pyramid
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if you suddenly having stomach ache around sunway area, you can just drive to the level 1 car park at sunway medical old building... the toilet is a short distance from the car park, clean and free of charge. must be quick I guess.. less than 15 mins biggrin.gif and i used smart tag.
uberXman
post Dec 16 2017, 10:43 AM

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QUOTE(jusbella @ Dec 16 2017, 01:25 AM)
A lot...

First go her condo at casa subang, overall waited 20 minutes for her.

After fetch her she said need bring another 1 friend at another condo, just across the same road, about 0.3km. Went to her friend condo, waited again, 10 minutes only come out, wasted my petrol.

Plus some more she use grabshare, rm18. Checked mileage, about 25km, to jalan alor.

When reached there, there is 2 junction, left or right she said right, then I turn according to her instruction, then she find the clubbing name, then said wrong ad, but the clubbing just turn left about 0.1km only she won't drop off, ask me turn big round to drop her, wtf! Then I turn big round and turn left den drop her, the road is 2 way plus 2 lane only each way, they made cash payment then slow slow pack their hand bag caused massive jam behind me.
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Hope you learn from this bad experience. You must be firm to all the riders including mapren. Don't let them instruct you to go here go there. Don't let more than 4 pax to get in your car. I picked up 1 mapren b4 from SS15 courtyard to casa tiara... asked me to go McD drive-tru opposite before sending her home...I said I would just follow the drop off destination and asked her if she wanna cancel the trip... she said just go home rclxms.gif rclxms.gif

There are many maprens at casa tiara, e-tiara, soho and lafite... many times they would let you wait long for the pick up. I don't give shit and would cancel if the wait is more than 5 mins.

This post has been edited by uberXman: Dec 16 2017, 10:44 AM
uberXman
post Dec 16 2017, 10:48 AM

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QUOTE(bojed @ Dec 16 2017, 10:20 AM)
Ok la 25 minutes.

Last night I was at South City Plaza and got a ping from Mines Starbucks at 9.50pm. Told the rider I'll be there in 15 minutes due to massive traffic jam. At last I reached at the pup at 10.40pm. What the hell. Turns out people are hogging to Mines due to the Big Bad Wolf sale.

50 minutes for 2km is the worst I've ever experienced in my U/G life.
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most important thing, did the rider wait for you when you reach there?
uberXman
post Dec 19 2017, 09:41 PM

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This morning picked up an indon rider who put pick up location at sri pentas but in fact he was at the mrt station. The drop off destination put taman puchong permai. I asked where he wanted to go... he said going to meet his boss at the shopping mall in puchong permai... he couldn't tell the name of the mall but could direct me there when reach puchong permai. I knew he simply put the drop off location so i just pull aside and asked him to call his boss what is the name of the mall... guess what? The mall is One City near putra heights. bangwall.gif bangwall.gif
uberXman
post Dec 19 2017, 09:51 PM

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QUOTE(moosekaka @ Dec 19 2017, 09:44 PM)
then how? fare difference quite big le...
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The fare was RM25... so i don't bother and just drove him directly to one city. I guess one city is a bit nearer( less than 20km) compared to puchong permai.
uberXman
post Dec 19 2017, 10:01 PM

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QUOTE(d-realm @ Dec 19 2017, 09:52 PM)
indon easy only, just tell them top up rm10-15 they will pay. else just drop them ioi there
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wanna be so cruel meh?
uberXman
post Dec 19 2017, 10:55 PM

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QUOTE(1UP @ Dec 19 2017, 10:37 PM)
This is business bro. We work for money not charity. Unless there's OKU, Children, Elderly involved
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Of course no charity but the distance was nearer compared to the original destination and I didn't really wanna cross over to puchong. So I was ok with it. Luckily I asked him about the destination beginning of the trip or else would be ended up letting him direct me few km to the final destination.
uberXman
post Dec 19 2017, 11:33 PM

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QUOTE(moosekaka @ Dec 19 2017, 11:01 PM)
good instinct to confirm correct dropoff location BEFORE starting the trip....yes one city is better location then Puchong especially from BU. (can use NKVE/ELITE all the way)
Also most likely you would have gone LDP route if you see Puchong as your dropoff. which would suck.
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yes, was using nkve and persiaran kewajipan... straight straight the go... took less than 25min. I feel suspicious and i would normally ask them whenever those foreign riders put the place name as their drop off point instead of road name or building name.
uberXman
post Dec 21 2017, 09:17 AM

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QUOTE(moosekaka @ Dec 21 2017, 08:59 AM)
guys beware yesterday 9-10am block, was online for full hour (in-app yesterday showed 1hr online mins),  but today under the 'ended' section only counted 49mins.....ccb. uberxman
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No worries... yesterday became flexi. ignored 5 pings straight for high fare beginning of the day. yesterday just did 6 trips only... very very slow ping.. sien. so just gantung kunci... and will take a break starts from today until after christmas. Now going to call uber now to subang airport... uber cheaper rclxms.gif rclxms.gif

Merry Christmas guys!!
uberXman
post Dec 21 2017, 09:58 AM

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QUOTE(1UP @ Dec 21 2017, 09:20 AM)
Today still slow pings? I'm facing same issue here. Is it app issue or just slow pings
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Last 2 days damn slow even in subang and sunway area. Today not sure
uberXman
post Dec 21 2017, 10:10 AM

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QUOTE(JasonAubama @ Dec 21 2017, 09:24 AM)
It is not uncommon that some blocks stated 1h1min while the next block became 59min. I’m very disappointed that no more email access while the CS always reply I didn’t on-line for full hour despite my history recorded few rides b2b for full hour 😡
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Really needs to be careful with their time. 2 days ago completed 4th trip on that block at 11 am.(my phone and car clock showed the same time). And a ping came in immediately for mid range fare...accepted and luckily rider cancelled the trip. Checked back the history to submit complaint, it showed job accepted 10:59 am. Wtf.. immediately i put smiley face instead of complaining.
uberXman
post Dec 21 2017, 10:16 AM

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Just now took ubler to subang airport from subang jaya. Grab fare showed rm19 and ubler rm12. Distance about 10km.
uberXman
post Dec 27 2017, 10:53 PM

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QUOTE(moosekaka @ Dec 27 2017, 10:35 PM)
my Incentive wrongly calculate for 23 Nov today only they reply saying they recalculating...
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Last week GC payment team emailed me saying the incentive on Nov 23 will be credited to my cash wallet... in the evening indeed it was credited but lesser, just rm3 only. So I replied them about the difference... and the balance again credited a few hours later rclxms.gif rclxms.gif
Then the next 2 days they top up RM25 again into my cash wallet... the cash wallet transaction shows reward for Nov 23 incentives... I just kept quiet only, see if they will take it back
uberXman
post Dec 27 2017, 11:10 PM

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Ahboy loss all your bitcoins and now come back to drive is it?
uberXman
post Jan 5 2018, 10:33 PM

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QUOTE(JohnL77 @ Jan 5 2018, 09:34 PM)
I never even give 1 star to Grab CS before...

Even though I want to...

Because I know, Grab's management cannot take criticism. If I give 1 star, I am aiming it at Grab's management, but the ones who will be punished are the CS staff.
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Quite often I gave 1 star to CS... problems still haven't solved already asked you to rate them. vmad.gif

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