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 Grab Driver Discussion V4, Info and FAQ

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SUSmoosekaka
post Feb 1 2018, 10:32 AM

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QUOTE(willemng @ Feb 1 2018, 10:31 AM)
They want cash plus plenty of time to waste.  Hahaha
Or they prefer less trip high amount
Or they rented car don't even care on mileage

Then only can do airport rm65
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dunt care about mileage... but at 2.30 per liter... how to profit.
SUSmoosekaka
post Feb 1 2018, 06:32 PM

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QUOTE(hlpang @ Feb 1 2018, 06:14 PM)
hi, any1 get damm wrong pickup distance most trips  today? 

up to ystd work fine abd i dint change anything.

p/s. already report to CS.
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restart phone, restart GPS?
SUSmoosekaka
post Feb 1 2018, 06:41 PM

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some others on telegram also reporting 7 to 8km pickup...
SUSmoosekaka
post Feb 1 2018, 10:15 PM

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QUOTE(kidZac @ Feb 1 2018, 08:40 PM)
Grab server sysadmin went holiday la.
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SUSmoosekaka
post Feb 1 2018, 10:21 PM

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QUOTE(d-realm @ Feb 1 2018, 09:17 PM)
Well.. today evening my worst experience

In Puchong Tesco ask me go DK Senza pick up
In Sunway Pyramid ask me go Subang LRT pick up
In SS15 ask me go D-La tour pick up
In Sunway Pyramid ask me go Puchong IOI pick up <<< Epic

forgot to mention;

Sunway Pyramid got pick up in Kelana n Summit hotel..

Massive cancellation, love letter soon  shakehead.gif
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no love letter as everyone also kena...ban everyone??
SUSmoosekaka
post Feb 1 2018, 11:22 PM

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QUOTE(willemng @ Feb 1 2018, 10:42 PM)
Quited grab and join uber? Hehe how well its doing now?
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he kantoi and Kena demoted mAh....😁
SUSmoosekaka
post Feb 2 2018, 12:24 PM

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QUOTE(Goodboy92 @ Feb 2 2018, 12:12 PM)
Same problem first ping 12pm shown 0.0km, checked Waze show 6min 1.5km , not sure why pax cancel but it was not a norm to receive ping till there .

If next ping pax cancel again just offline for today until solve , else get ban more not worth
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I read all the far far PU distance, but shown near near in app, since yesterday evening with the first reported by hlpang...decided to hang key for today. First time not working Friday in a loooong time.
SUSmoosekaka
post Feb 2 2018, 01:14 PM

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QUOTE(generate @ Feb 2 2018, 01:09 PM)
[attachmentid=9565070]

Keep calm and gantung kunci until they fix the issue.
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time to simply cancel!πŸ˜‚
SUSmoosekaka
post Feb 2 2018, 01:34 PM

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QUOTE(hightechgadgets8 @ Feb 2 2018, 01:30 PM)

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yesterday u cancel hour many? cr now?
SUSmoosekaka
post Feb 2 2018, 01:41 PM

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QUOTE(S3phiroth @ Feb 2 2018, 01:40 PM)
U guys do know that that announcement was a hoax right? There is no such post in their official page.
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damn.....
SUSmoosekaka
post Feb 2 2018, 02:05 PM

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QUOTE(S3phiroth @ Feb 2 2018, 01:49 PM)
Who said so? CS? Got black n white?
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last week my pax 17.7%...dax 5.2% also no love letter. my guess is more then 20% pax this week still be ok... the trend is pax going up ever since they implement long pickup distances.

This post has been edited by moosekaka: Feb 2 2018, 02:06 PM
SUSmoosekaka
post Feb 2 2018, 02:12 PM

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this is their CS response to me


Attached thumbnail(s)
Attached Image
SUSmoosekaka
post Feb 2 2018, 02:18 PM

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QUOTE(Goodboy92 @ Feb 2 2018, 02:15 PM)
So can cancel or not , no official announcement on notification tab

But afterall they never mention your cancel rate can be high , they just tell you to cancel and the previous picture post said that This Should Not affect your CR

Or Your CR should not be affected by this
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before cancel call and i inform Rider first
SUSmoosekaka
post Feb 2 2018, 02:45 PM

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QUOTE(Goodboy92 @ Feb 2 2018, 02:41 PM)
Want cny d , everyone holiday mood

Later their cs tell you update the apps store haha
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next week give you ang bao... free kopi at jaya 1πŸ˜ΆπŸ™„
SUSmoosekaka
post Feb 3 2018, 10:17 PM

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QUOTE(bafukie @ Feb 3 2018, 09:29 PM)
Can anyone explain how grab deem a ride is higher fare? Most of the time when I pick up rider at red hot spot there r no higher fare. The weird thing is when I pick up rider at non spot ie not even green spot sometimes I encountered higher surcharge.
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the heat map is not live. sometimes.
higher price when not enough drivers for that area.
SUSmoosekaka
post Feb 3 2018, 11:39 PM

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LIfe is definitely better now with SD....I can go wherever (within reason) in KV...and then set SD to go back home (within 5km) or wherever I want to have dinner. No more rejecting the last few jobs because I don't want to end up 20km+ from my dinner/home. Yeah no incentive but at least Im not empty car back home.
SUSmoosekaka
post Feb 3 2018, 11:42 PM

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QUOTE(JohnL77 @ Feb 3 2018, 11:25 PM)
I think that is called bus, bro...
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Maybe Grab can start GrabBus service...
SUSmoosekaka
post Feb 4 2018, 01:36 PM

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QUOTE(coolstore @ Feb 4 2018, 01:28 PM)
maybe give 'herewego' a try now since grab fare also based on this navigation map - and tell customer cannot choose toll or no toll already, only can just follow this navigation...

would kena complain? and 1 star?
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sure use that... but prepare to drive your car thru dead ends and pedestrian/motor bike only roads...
SUSmoosekaka
post Feb 5 2018, 01:15 PM

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QUOTE(coolstore @ Feb 5 2018, 12:46 PM)
too bad in grab policy seems allow rider to select prefereable route which means include toll free road

rider also won't bother any so called rugi / x rugi, just want driver follow, else either 1 star or report

at the end, grab would also said driver fault (respect passenger as king)

btw, is there any clear written rule in grab website/blog about this matter?
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nope.. they leave it unclear.

SUSmoosekaka
post Feb 5 2018, 09:15 PM

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QUOTE(JohnL77 @ Feb 5 2018, 03:32 PM)
If they do it like Uber or taxi then can, because fare not fixed, follow "meter". Rider don't want to pay toll? Ok. If the no toll route is too far compared to the upfront fare, then rider ends up paying also.

And sometimes Uber's upfront fare is nice also. Sometimes the route that Uber calculated includes toll, but the route that Waze suggests is shorter and doesn't have toll. So you pocket the difference.
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I thought with Uber there is no more per minute charge since they switched to upfront fare???

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