QUOTE(bcombat @ Oct 8 2018, 01:30 AM)
I alway put red face when rider change drop off location... regardless of whether the rider ok or not. Then put grandma story in remarks column. Grabcar read or not I am no sure.
by the way, if they contact u to seek your explanation on the issue, it means there are some minor improvement in their drivers discipline handling process....
someone 1 in my what app group complained that he kena suspended after warning sms for driving dangerously. try to call cs, as usual, can't get any meaningful reply. Only manage to get some clarification when he goes to office....
Grabcar staff informed him face 2 face that issue was way back 2-3 weeks ago...& they reluctant to explain which date and trips that he refer 2...my poor friend also can't remember incidents anymore..don't know what to said how to counter back the allegations
when he try to explain anyway..grabcar staff just said management already made decision and there is nothing he can do about...he has to attend the reeducation class before the acc is deactivated back
Crap now allows riders to change location, and drivers are compensated for that.by the way, if they contact u to seek your explanation on the issue, it means there are some minor improvement in their drivers discipline handling process....
someone 1 in my what app group complained that he kena suspended after warning sms for driving dangerously. try to call cs, as usual, can't get any meaningful reply. Only manage to get some clarification when he goes to office....
Grabcar staff informed him face 2 face that issue was way back 2-3 weeks ago...& they reluctant to explain which date and trips that he refer 2...my poor friend also can't remember incidents anymore..don't know what to said how to counter back the allegations
when he try to explain anyway..grabcar staff just said management already made decision and there is nothing he can do about...he has to attend the reeducation class before the acc is deactivated back
Sometimes change of destination can be to the advantage of drivers.
Once I picked up a group of PRC at Dataran Merdeka. Their preset destination was their hotel. But they changed their minds, and wanted to go to Masjid Negara, which was nearer. I happily complied, and in the end still collected the same amount of fare
Oct 8 2018, 06:53 AM

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