Welcome Guest ( Log In | Register )

3 Pages  1 2 3 >Bottom

Outline · [ Standard ] · Linear+

> Property agents who buy buyers' information, You be the judge

views
     
TSkelvinlym
post Dec 12 2017, 03:46 PM, updated 5y ago

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


Since that this practice of illegally obtaining information of buyers either from "middle men" or directly from developers or banks are rampant. I have decided to name and shame these property agents who practise this irresponsible act.

Now, don't get me wrong, I have sent the information to the relevant authorities such as SKMM and PDP, but it seems like nothing is working. So I'll just put my findings here. You be the judge.

If the mod feels this is inappropriate, please feel free to delete this. I personally feel that the cavalier attitude of people who handle personal data should be made aware that there must be consequences. Our authorities are not doing enough (see the Great Malaysian Data Breach as reported by LYN) hence we must protect ourselves.

I think the only way is to hurt their reputation. They must know that this practice is not OK.

1. Simon Realty E (3) 1451

Agent: Nicky Ling Tel No: 017-9888339

Background: I'm the owner of a newly VPed SOHO and received a message. I called him posing as an interested person and he said he bought the information from a so-called "middle man" named "Joseph". When asked further on how to contact this "Joseph" he said he will message me, but up till today no news.

Attached Image

2. Technilai Estate Agents E (3) 1527

Agents: CK Yap Tel No: 017-8822191 and Irene Tel No: 012-337 2998

Background: Same property. Whatsapp and asked him what is the source of the information. He came up with a made up story of one "Mr Lee" another owner, who passed on my information. Pressed on further, but he couldn't come up with the source.

Attached Image Attached Image Attached Image Attached Image Attached Image

I have a few more spam and will update once I get their company's name.

The information here is true at time of writing.

Edit 1: Updated with conversation with Irene.

Update 13/12/2017: Got a call from Maxis and they said they have suspended the Maxis numbers as the numbers exhibit spam patterns. It's in their usage policy that they can suspend numbers if it's used as spam. That's a small win I guess. But it's their own words, they could have just said it and done nothing about it, and I have no way to know.

Also got a reply from PDP. This time a longer one as other replies before only contained an automated reply. They said that commercial contacts without our consent are not illegal (contrary to the PDPA 2010 Section 7, Notice and Choice Principle), but we have the right to give a written reply to spammer to stop and delete all our data. Only if it was not complied, then only it is an offence. Well, that's our government folks.

This post has been edited by kelvinlym: Dec 13 2017, 04:06 PM
tongyk
post Dec 12 2017, 05:25 PM

KamKam
*****
Senior Member
795 posts

Joined: May 2007
QUOTE(kelvinlym @ Dec 12 2017, 03:46 PM)
Since that this practice of illegally obtaining information of buyers either from "middle men" or directly from developers or banks are rampant.  I have decided to name and shame these property agents who practise this irresponsible act.

Now, don't get me wrong, I have sent the information to the relevant authorities such as SKMM and PDP, but it seems like nothing is working.  So I'll just put my findings here.  You be the judge.

If the mod feels this is inappropriate, please feel free to delete this.  I personally feel that the cavalier attitude of people who handle personal data should be made aware that there must be consequences.  Our authorities are not doing enough (see the Great Malaysian Data Breach as reported by LYN) hence we must protect ourselves.

I think the only way is to hurt their reputation.  They must know that this practice is not OK.

1. Simon Realty E (3) 1451

Agent: Nicky Ling Tel No: 017-9888339

Background: I'm the owner of a newly VPed SOHO and received a message.  I called him posing as an interested person and he said he bought the information from a so-called "middle man" named "Joseph".  When asked further on how to contact this "Joseph" he said he will message me, but up till today no news.

Attached Image

2. Technilai Estate Agents E (3) 1527

Agents: CK Yap Tel No: 017-8822191 and Irene Tel No: 012-337 2998

Background: Same property.  Whatsapp and asked him what is the source of the information.  He came up with a made up story of one "Mr Lee" another owner, who passed on my information.  Pressed on further, but he couldn't come up with the source.

Attached Image Attached Image Attached Image Attached Image

I have a few more spam and will update once I get their company's name.

The information here is true at time of writing.
*
Bro this is Msia and our contacts are every where. Our contacts can be bought from various department. Especially as we're properties owners. Once we registered with TNB, our contacts revealed. I'm not saying TNB leak out our data. But there're always people are selling or buying it.

accetera
post Dec 12 2017, 05:44 PM

Ambassador of Housing
********
All Stars
10,768 posts

Joined: Sep 2009
From: Kuala Lumpur, Singapore


Property owners data are easily available since donkey years ago. Nothing new.
TSkelvinlym
post Dec 12 2017, 05:54 PM

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


QUOTE(tongyk @ Dec 12 2017, 05:25 PM)
Bro this is Msia and our contacts are every where. Our contacts can be bought from various department. Especially as we're properties owners. Once we registered with TNB, our contacts revealed. I'm not saying TNB leak out our data. But there're always people are selling or buying it.
*
I know. But are you going to just sit down and accept it?

It's up to you. I'm just doing my part. It's like throwing that stranded starfish back into the sea. It doesn't matter to every starfish, but it means a lot to that particular one.

I'm just putting this here so that if someone, somewhere is searching for reputable realtors, they at least have this information for them to make a decision.
ryan@chua
post Dec 12 2017, 05:56 PM

Look at all my stars!!
*******
Senior Member
2,165 posts

Joined: Jul 2013
Even here Lowyat Forum selling ur data to company whoever willing to pay it
TSkelvinlym
post Dec 12 2017, 06:01 PM

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


QUOTE(accetera @ Dec 12 2017, 05:44 PM)
Property owners data are easily available since donkey years ago. Nothing new.
*
We've been living in caves thousands of years ago. Why change for the better?

If you feel that the misappropriation of user personal data is a small matter, then it's up to you.

I am doing my part, whatever small part it is to change.

The cavalier attitude of Malaysians with personal data is no laughing matter. I once got some documents from Public Bank, where along with my own documents, the bank used scans of other people's bank documents to thicken or pad the package, so that it doesn't get folded.

The scans contain bank account numbers, names, withdrawal amounts, cheques cleared etc. I've lodged a complaint to PDP and Bank Negara. PDP replied in a day saying they have forwarded to Unit Siasatan while Bank Negara just acknowledged receipt of complaint after 11 days.

So, is this a wonder how the Great Malaysian Data Breach happened? Consumers must be aware of their data and do their part in reporting. Even if you think nothing will change, at least educate others and let people be wary.

In short, I can't change what you think, but I'll do my part in educating others to make a choice.
TSkelvinlym
post Dec 12 2017, 06:06 PM

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


QUOTE(ryan@chua @ Dec 12 2017, 05:56 PM)
Even here Lowyat Forum selling ur data to company whoever willing to pay it
*
If it is written in their Terms of Use and have prior consent, I have no qualms about it.

Heck, it is even allowed under PDPA 2010 as long as I have given consent.

But selling data illegally obtained without consent is not.

Example: When I buy my property, there is nowhere written in the S&P and any contracts saying they will use my data for marketing purposes and sell to other parties. If there is one, and I tick it, then fine, go ahead.

Even in the act, it says that the person using the data (even if legally obtained with consent) must have the data source recorded, and consent must be explicitly given. And if the owner of the data wants it deleted, they must comply.

Please read PDPA 2010 and its accompanying principles of the act.
Sand Dust
post Dec 12 2017, 07:21 PM

On my way
****
Senior Member
600 posts

Joined: Apr 2017
Data breaches in MY taken so lightly compare to many other countries.

Ignorance or tak apa attitude?
nexona88
post Dec 12 2017, 08:04 PM

VVIP Club House Member
*********
All Stars
33,228 posts

Joined: Sep 2014
From: REality
Nothing new..
Been like that like donno how many years already..

PDPA?? Boleh bungkus leh... Useless..

This post has been edited by nexona88: Dec 12 2017, 08:05 PM
sengg
post Dec 12 2017, 08:15 PM

Getting Started
**
Junior Member
95 posts

Joined: Nov 2017
QUOTE(kelvinlym @ Dec 12 2017, 03:46 PM)
Since that this practice of illegally obtaining information of buyers either from "middle men" or directly from developers or banks are rampant.  I have decided to name and shame these property agents who practise this irresponsible act.

Now, don't get me wrong, I have sent the information to the relevant authorities such as SKMM and PDP, but it seems like nothing is working.  So I'll just put my findings here.  You be the judge.

If the mod feels this is inappropriate, please feel free to delete this.  I personally feel that the cavalier attitude of people who handle personal data should be made aware that there must be consequences.  Our authorities are not doing enough (see the Great Malaysian Data Breach as reported by LYN) hence we must protect ourselves.

I think the only way is to hurt their reputation.  They must know that this practice is not OK.

1. Simon Realty E (3) 1451

Agent: Nicky Ling Tel No: 017-9888339

Background: I'm the owner of a newly VPed SOHO and received a message.  I called him posing as an interested person and he said he bought the information from a so-called "middle man" named "Joseph".  When asked further on how to contact this "Joseph" he said he will message me, but up till today no news.

Attached Image

2. Technilai Estate Agents E (3) 1527

Agents: CK Yap Tel No: 017-8822191 and Irene Tel No: 012-337 2998

Background: Same property.  Whatsapp and asked him what is the source of the information.  He came up with a made up story of one "Mr Lee" another owner, who passed on my information.  Pressed on further, but he couldn't come up with the source.

Attached Image Attached Image Attached Image Attached Image

I have a few more spam and will update once I get their company's name.

The information here is true at time of writing.
*
I'm assuming you're buying the house for own stay? Now, let's consider the alternative, after getting your house key not even a single agent contact you bc technically there's no way to reach you.....lead time of getting a tenant is prolonged....and in the subsequent years you have to manually search for agents...now u decide! Cheers. thumbsup.gif

P/s: Tarnishing someone's reputation might not be a good solution...i thought
Ckmwpy0370
post Dec 12 2017, 08:33 PM

Look at all my stars!!
*******
Senior Member
3,547 posts

Joined: May 2016

The personal details of some 46.2 million mobile number subscribers in Malaysia are at stake in what is believed to be one of the largest data breaches ever seen in the country.

https://www.thestar.com.my/news/nation/2017...cam-attacks-an/

TS any comments this or what can you do?
nivota
post Dec 12 2017, 09:01 PM

Getting Started
**
Junior Member
181 posts

Joined: Jun 2010

Support TS action on exposing agents which using illegal method to obtain personal data.

In UK it is a serious offence if a holder of personal data attempt to sell or sell or purchase data without owners consent, its time for Malaysian to wake up and obtain back the control of their own personal data as well.

However there are still majority of Malaysian who are very willing to expose their own data to the public and let it circulate around, for me it feels like as if walking around the street in naked and everyone knows about your info.

I was told from an insider that property agents have few methods of obtaining the owners personal data:
-Buying from property developer
-Buying from insider from water, sewage or electrical dept
-Stealing letters from mailbox (esp. condo)
-Info from online/property banner or 'real owner selling' post

Rumours about market price is RM10 per data, if you willing to see kind of trend continues, please feel free to go ahead and stay comfortable with current situation.

p/s: the last WhatsApp conversation - the agent has a horrible level of English, I would appreciate if any so-called property gurus or sifus out there to train their staff well before start allowing them to sell your property, agents like this is just unprofessional and the agency should be ashamed for failing to uphold the name and professional standards of the industry.

This post has been edited by nivota: Dec 12 2017, 09:07 PM
oxm8
post Dec 12 2017, 09:05 PM

Regular
******
Senior Member
1,458 posts

Joined: Jul 2011
once in a while i give fake phone no. (guard, banks, sales person, biz, utilities co, developers, banks, gov offices etc etc etc)

but after thinking twice, what happen if they need to contact me urgently?
hihihehe
post Dec 12 2017, 09:32 PM

~~ Almighty Ace ~~
********
All Stars
12,819 posts

Joined: Jan 2006
From: stress & confuse world



Malaysian mentality is always "takpe, nothing we can do"

Privacy is the part everyone should take care of but the law is not strong enough that everyone can sell and buy freely.

BEANCOUNTER
post Dec 12 2017, 10:23 PM

20k VIP Club
*********
All Stars
20,146 posts

Joined: May 2011
for investors, its a welcome sign. dun need to hunt for agents to promote yr property.

for ownstayers, its a spam and leak of personal info.

you cant win all.

agreed on the level of English used in their wassups. but this is Malaysia, not many people can be bi lingual or tri lingual. give chance sikit, as long as their services are good.

am more worried abt scam, honestly.

AskarPerang
post Dec 12 2017, 10:31 PM

~tUPaI...~
*********
All Stars
21,712 posts

Joined: Aug 2007
From: Outer Space



For investors, confirm they welcome agents to approach them rather than the other way round. If you follow FR, he even use this to gauge that the property got high demand. Example when agents keep on asking whether unit available for sale or rent after so many years meaning the property is solid to keep than dispose.
brianlee4ever
post Dec 12 2017, 10:34 PM

Getting Started
**
Junior Member
188 posts

Joined: Dec 2017
Agents need more common sense on timing to make calls.
Can be real nuisance when calling non-stop during work hours.
innsean
post Dec 12 2017, 10:46 PM

On my way
****
Senior Member
555 posts

Joined: Oct 2009


Agree with BeanCounter & AskarPerang, it really isn't that bad..
In fact, the opposite also happens ...

whereby motivated owner (nicer word than desperate) are the ones
chasing the specialize agents / spamming agents asking them to rent out the unit for them.

Investors will always welcome agents & of course home owners will always view as spam, so be it

TSkelvinlym
post Dec 12 2017, 11:15 PM

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


QUOTE(sengg @ Dec 12 2017, 08:15 PM)
I'm assuming you're buying the house for own stay? Now, let's consider the alternative, after getting your house key not even a single agent contact you bc technically there's no way to reach you.....lead time of getting a tenant is prolonged....and in the subsequent years you have to manually search for agents...now u decide! Cheers. thumbsup.gif 

P/s: Tarnishing someone's reputation might not be a good solution...i thought
*
I understand where you're coming from. However, if an owner wants to find a tenant by engaging a realtor, there's something called Google. Furthermore, a realtor is a business, where they should have their information public or have their business details advertised. The owner did not agree to disseminate his/her info voluntarily and was stolen.

Now, if I myself put myself on a list, and explicitly agree that realtors can contact me for offers, then by all means, spam me with offers. The situation currently is that I did not consent to have my information used.

Times have changed, where identities can be stolen easily. I'm only trying to protect myself or at least let others be aware of what is happening.

P.S. I'm not tarnishing anyone's reputation as this is a fact that has happened. Realtors know the risk when they engage in this business. I'm willing to testify in court with evidence.

TSkelvinlym
post Dec 12 2017, 11:20 PM

Yes, that was my car.
******
Senior Member
1,088 posts

Joined: Jun 2007
From: Kuala Lumpur


QUOTE(innsean @ Dec 12 2017, 10:46 PM)
Agree with BeanCounter & AskarPerang, it really isn't that bad..
In fact, the opposite also happens ...

whereby motivated owner (nicer word than desperate) are the ones
chasing the specialize agents / spamming agents asking them to rent out the unit for them.

Investors will always welcome agents & of course home owners will always view as spam, so be it
*
If you allow your information to be disseminated willingly, sure, no problem. Heck, if there is a list where owners can put their names and explicitly agree to be called for offers, sign me up.

The situation now is that my and all owners' information is being obtained illegally without our consent. This is not only a matter of principle but it is in fact illegal in Malaysia since the PDPA came into effect in 2010.

If we don't make a stand now, when will it stop? How do you know if next time your information is being used to do something illegal? Will you just shrug and say, "So be it. I'll just spend time going to the banks, CTOS, employers, police etc to clear my name." You might be willing to do that, not me.

3 Pages  1 2 3 >Top
 

Change to:
| Lo-Fi Version
0.0252sec    0.51    6 queries    GZIP Disabled
Time is now: 15th August 2022 - 11:09 PM