hi guys, anyone got charge finance charge? i never use my card and both my sup and primary card both charged rm 30+ finance charge.. is it cross border fee?

you wont see xborder fee as a separate charge. it's included with the purchase amount.

finance charge, go look back your statement la, got any unpaid bills/transactions?

nope.. i always pay in full and always pay when statement available.. tomorrow will call and ask.. if they dont wan revert i will just cancel all my cimb card.. all useless with just 0.2%

Cross border won't appear as separate entry in the statement.

I can confirm this as the amount charged by Dell Singapore is 1% more than the invoice that Dell Malaysia issued to me even though both are in RM term.

thanks for the clarification.. seems like just me that got finance charged.

FML.. I know where went wrong. Usually I pay the balance once the statement out.. but cimb is famous with their statement ready in cimbclicks but when u click inside it is empty. so i see at the balance statement in cimbclicks and just pay that amount without considering that the cashback is already added inside. After I pay the credit limit increase back to original so I didn't feel suspicious.. (I know cb is not consider payment, this I know just that that day on the payment I kena pukau or what I didn't think of that)

Today kena 2 side finance charge. I didn't pay the cb amount which is rm 80 + end up have to pay rm 40 finance charge..really a freaking shark loan cimb.. almost 50% of the balance..gonna cancel all my cards. uselss cimbclicks as well..

On top of daily finance charge (interest); there's also a late payment fee charge too.



This post has been edited by David83: Jan 29 2018, 08:30 PM

Kinda pissed me off because I almost every day login to cimbclicks to check my account etc and my main cb card always show zero outstanding balance (the balance actually cb covered it) and i thought everything is ok.. so if cb is not payment why the hell it show in the cimbclicks i dont have outstanding balance. then boom.. next day kena rm 40 finance charge. Is like a freaking trap. Show statement ready, then usually I will straight pay the same day. Click inside, no statement. Go back to check the outstanding balance in the same page, and I pay that amount without thinking there is cb payment inside. Made the mistake already, but all the while outstanding balance is 0.00 shown. No email no sms no phone call to notify i am about to charge because outstanding payment. Is like a hole waiting for you to step.

Btw, possible to waive it ? Is not like I dont want pay or dont have enough money.

Why you don't call the CS for clarification?
Demand the reason of being charged.

Called. Say is my problem because I didnt pay full amount.

called again. To plead of waive.. That guy say will try to help me to waive..

The charged amount is too much right if your outstanding is small?
You mentioned that you got zero outstanding balance?

zero outstanding but actually my cb there RM 88 covered it up.. up till today morning i still see my outstanding is 0.00 so in my mind i keep thinking I paid full amount already.

What I meant isn't RM 40+ financial charge too much?

Based on your outstanding of RM 88, it shouldn't that much also right?

Minus of RM 10 as late payment charge, RM 30+ of financial charge based on your outstanding of RM 88 is too high right?

Shouldn't you demand for deeper breakdown on the calculation?

ya i notice it is ridiculously high.. even i shout to the first cs cimb is shark loan is it because almost 50% of the amount of cb i am getting.. but forgot to ask for the calculation.. hope it got waived.

If I were you, I'll demand on the breakdown of the calculation in case waiver is not granted.

yup.. sure will do it.. i asked few persons and they all think it is too high..i check back few post, ppl did the same mistake by not paying the rm 30 cb, only got charged rm 0.41 ?

latest update: finance fee reverted.. that was fast

good wat... u can keep ur CIMB card

but it will probably stay inside my drawer