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Credit Cards AmBank Credit Card V3, Free for life card, PPL access with T&C

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JuneResources
post Nov 1 2017, 02:49 PM

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Seems like nobody discuss for True Cc.
Why ya? Haha..
JuneResources
post Dec 13 2017, 12:56 PM

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QUOTE(alexanderclz @ Dec 12 2017, 06:57 PM)
hi any ambank true visa cc users? just want to ask, the cashback is given in the same statement cycle or the following ya?
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You just apply true visa cc?
If I'm not wrong, the cashback is given the statement cycle every month of 21-23.
But max cashback RM30 (meaning that max your spend is 1k)
JuneResources
post Dec 13 2017, 12:58 PM

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QUOTE(eddievh @ Dec 12 2017, 07:56 PM)
Not sure about True card but for Carz rebate is given on statement cycle.
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Your Carz card is Visa or MasterCard?
The cash rebate is quite low around 2% compare with UOB card (which applicable for weekends only)
But for weekdays, Carz is winner compare UOB cc.
JuneResources
post Dec 13 2017, 01:02 PM

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QUOTE(wjleong15 @ Dec 6 2017, 08:33 PM)
Ambank so aggressive promote their bonuslink card
just got their sms
sweat.gif
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Ya, same too..
Keep spam sms and send twice sms for the information of bonuslink cc. sweat.gif
How to stop for this SMS? Kinda a bit annoying about this ads.

Useless for this earn point card, at the end u can't redeem any single items.
Unless you every month spend at least 3K or 4K, then easily can achieve to earn point and redeem electronic items.

Otherwise redeem all those useless voucher voucher one. shakehead.gif

This post has been edited by JuneResources: Dec 13 2017, 01:02 PM
JuneResources
post Dec 13 2017, 05:01 PM

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QUOTE(eddievh @ Dec 13 2017, 01:32 PM)
Mine MasterCard. %tage of cash back after deduct interest is around 3.5 to 4.9
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You pay partially or full payment for your cc?

JuneResources
post Dec 14 2017, 11:18 AM

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QUOTE(eddievh @ Dec 13 2017, 05:36 PM)
Bal rm5.01 every month.
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Oh, if purposely still have left few outstanding bal inside, then the cash back is more than you pay full amount?
Kinda confuse..

Normally I pay full amount after deduct 2% rebate.
JuneResources
post Dec 14 2017, 12:20 PM

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QUOTE(eddievh @ Dec 14 2017, 11:35 AM)
For gold if not paid in full get 3%  for Platinum get 5%. Yours gold or plat ?
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My one is gold.
I pay in full amount, so 2%.

Normally how you pay partially? Or you pay min RM50 only?
But I scare the interest keep going up per day.
So any advice can get this 3%, and how they calculate it?
JuneResources
post Dec 14 2017, 11:05 PM

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QUOTE(KB1 @ Dec 14 2017, 04:07 PM)
feel like been cheated..

just received the ambank carz card...

they told me i can get 5% cash back...but actually u must have outstanding bill...
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Before they cheated you, do you cheat them give you some free gift at the first place?
If not, then you are really been "cheat". devil.gif
JuneResources
post Dec 14 2017, 11:08 PM

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QUOTE(eddievh @ Dec 14 2017, 12:33 PM)
Gold pay partially not worth it, if platinum ok.
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That's true. 2% vs 3% cash rebate no much difference.
I guess must be upgrade to platinum, otherwise this card really pieces of useless card.

JuneResources
post Dec 22 2017, 09:13 PM

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QUOTE(paogeh @ Dec 20 2017, 04:20 PM)
For AMBANK credit card,

the best CASH BACK card = TRUE VISA ?
and for dining/buffet/1-one-1 == WORLD MASTER ?
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QUOTE(reanimation_84 @ Dec 21 2017, 09:37 AM)
one of the worst banks. applied for a infinite card (trying my luck) and only got the approval for signature 2 months later. then noticed that my address was wrong in the statement they emailed me , hadnt received the card yet. So quickly called and notify them of the mistake and informed that the card might b e sent to the wrong address. CS told me to wait  and see. Called a few times more after still not receiving the card. After the third week I just called and canceled.  Really speechless at the level of service.
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Yes, exactly.. Cannot say "one of the worst" bank, is within top 5 ranking the worst bank in Malaysia. shakehead.gif
I just apply for True visa cash back since 2 months ago, really disappointed at all.

Previously ambank teams say all online transactions (include digi online portal, TM bill online portal) got cashback.
After a month, the cashback totally different. Follow up closely and call to call center about missing cashback, then claim that no cashback because utility is not eligible. I got highlight to them your previous AMBank call center explained can get cashback and right now you tell me don't have. (Kinda complicated for this cashback).

However, I give them 2nd chances and hope can improve for your service next time cakap betul betul. If cannot confirm, jgn cakap bohong. Check with supervisor or higher management teams to further investigate.
2nd time chance continue keep swipe and purchase lazada online more than RM500 transactions, and now receive cash back RM10 only. shocking.gif I though at least RM20.

Haizz.. I think I can't tolerance like this type of bank service provider, macam scam credit card one.
And also lazy to call to this AMBank service. Email to them say cannot check via Email. Live Chat to them and request to check, also say due to limitation for the system unable to check. Only call center.
Call via call center, wait almost 10 minutes still singing at waiting call. ranting.gif
Soon once get the public bank cashback cc, will straight terminate this AMBank cc forever. puke.gif

And no thanks for your next time service. notworthy.gif

JuneResources
post Dec 24 2017, 11:01 AM

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QUOTE(terence_say @ Dec 24 2017, 10:46 AM)
Totally agree, Ambank is definitely one of the poorest service banks on credit card in Malaysia even on the premium card level.

Took them more than 1 months to approve my credit limit increase and VI supp card. Call many times in between but almost every cs give a different answer, some mentioned still processing, some mentioned no record in the system.
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But their personal loan (house loan or car loan) are much attractive. Most of my friends apply personal loan because of the lowest rate compare other bank service provider.
It's seems like this bank only focusing for loan products & services.

The rest of products & services, sayonara.. shakehead.gif
JuneResources
post Feb 28 2018, 09:54 AM

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QUOTE(andrekua2 @ Feb 27 2018, 11:12 PM)
Right now yes... who knows until when. I have just a lousy carz card but annual fees is scary. I don't really mind paying when the day finally come but please be a reasonable figure like RM200 or so annual. I like the convenient to justify paying annual fees to be honest. So far only hlb annual fees seem affordable.
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How come your carz card got annual fee one?
So weird, now the carz card no annual fee, unless you got apply a lot of supp card.

But seriously this card is really lousy only cash rebate 2% (if you fully payment) shakehead.gif
JuneResources
post Feb 28 2018, 01:57 PM

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QUOTE(fruitie @ Feb 28 2018, 10:05 AM)
Every AmBank card has AF just that it will be waived. Though on its pages, they are advertised as free AF.
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But what I know (based on its page), there is no annual fee (free with whole life) for carz, normal credit card and also true card.
Unless these all of card publish the ads for free AF is cheating one, then is another story..
JuneResources
post Apr 19 2018, 11:08 PM

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Last 2 weeks I terminate the Carz card, hope can the cc teams will call me offer something goodwill to me.

But end up did not receive any call until currently, seems like nothing to offer me..
Then no choice seriously terminate...
JuneResources
post Apr 20 2018, 09:03 AM

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QUOTE(alexanderclz @ Apr 19 2018, 11:19 PM)
well, 'threatening' to cancel card when the actual intention is to get some benefit does come with risk though.
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Cannot be consider "threatening".
I understand the risk, but serious this Carz card cashback is too little already, and not enough for me to cover 1 cup of Tea O Ice..

QUOTE(andrekua2 @ Apr 20 2018, 07:13 AM)
LOL

It wasn't bad considering ambank carz had no real benefit once B1F1 was discontinued. I still got some 50k points in it. The only reason I'm still holding is that free annual fees for my wife supp card. She's not swiping at all.
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May I know what is B1F1?
Since you got so many point, why don't you redeem to the items?
I believe that the point will expired after certain year.
JuneResources
post Jul 13 2018, 11:22 AM

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QUOTE(evoce9a @ Jul 11 2018, 06:00 PM)
KLIA 1 and KLIA 2 is still in the list to access.
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Luckily KLIA still have the list.
Else, lot of ppl will cancel the card.
JuneResources
post Aug 4 2018, 11:28 PM

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QUOTE(life27 @ Jul 26 2018, 01:28 PM)
any ambank credit card is good for online shopping ?
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QUOTE(eddievh @ Jul 26 2018, 01:35 PM)
True card
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True card CB only 3%...
Online shopping only applicable for Lazada, 11steet, Zalora and so on.
Those online utility bill payment cannot entitle CB..

Seems like it's time for me to terminate this True... Don't know how they calculate CB..
Swipe so many around 500+ only CB RM1.36... shocking.gif

Once get the hsbc card, then straight away terminate.
Lousy service.. shakehead.gif
JuneResources
post Aug 7 2018, 01:20 PM

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QUOTE(christcwl9 @ Aug 6 2018, 03:54 PM)
Agree on their lousy service ranting.gif

Spent Rm1000+ on shopee last month and all i got is Rm 0.90 cash rebate  ranting.gif  Called customer service and they said that is recurring transaction but in my statement, it shows all of the transactions to be paid via iPay88  doh.gif

Complaint to their complain department, but to me, their service is also as bad as their customer service department. Overall, i would really rate Ambank customer service 4/10, a failure to me! doh.gif
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I got made a 1st to complain department, but their customer service is really "limited".. It's seems like "limited berhad" bank.. cool2.gif
Communicate by Live Chat, they say unable to check credit card account.
Then communicate by Email, then push to relevant department.. After that, no reply and no feedback.

Lastly communicate by call center, then push to need escalate to relevant department... After wait several days, say will CB on next month.. Then on next month, still see the small amount CB..

I have done for follow up of this and seems like AM not focus of True card, more targeting for Bonuslink CC...
I guess I surrender CC soon within this year..

Thanks for the "limited service" but "NO thanks don't offer me again". notworthy.gif
JuneResources
post Aug 7 2018, 07:24 PM

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QUOTE(mamamia @ Aug 7 2018, 04:27 PM)
how they calculated till get RM0.90? i don't recall any other cashback for True Card except 3% for online purchase. seem like their system calculation error, else, if shopee don classified as Online Purhcase, then, it should be NIL cashback  sweat.gif
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Not sure how they calculate.
Either their system is refurbished set / recond set or mayb bank save cost use human calculations, then causing calculations error.

I m normally go for shopee and grabcar. Currently using this card for BP top up. End up their CB is..... Seems like their "commission" eat a lot yeeaahh..

QUOTE(starry @ Aug 7 2018, 04:57 PM)
When you email them,  cc a copy to BNM. I did that and they reimbursed me the following month.
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Ok, in the future will cc copy to BNM.
If I m not forget, I last time (before change gov) gt complain to cimb with cc BNM regarding cb issued (which got campaign debit card entitle swipe certain amount n then get cb).

But end up cimb ignore the case. However after 2 or 3 yrs, then suddenly received refund by credit advice this year. So I guess believe should b this issued kena retrieve again.

So I predict even cc copy to BNM. It might take at least a year BNM might reliaze this case. So dun expect much for it just like Skmm mcmc..
JuneResources
post Aug 8 2018, 03:09 PM

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QUOTE(lamode @ Aug 7 2018, 09:07 PM)
No, that is because CC in email is not the proper way of filling a formal complaint to BNM.
You must use the form in BNM website and fill in the details for formal complaint, once filled it will assign to a BNM officer and they will work with the bank in question for resolution..
There is a note somewhere in BNM website saying that they will not entertain any email/letter that put them as CC or without the complaint form.
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You mean use the form?
If I'm not wrong, their form is PDF file need to print out and use handwriting to write.. And then attached back to BNM.. Am I right? (Correct me if I'm wrong)..

I just wondering why BNM don't do the system method like mcmc.. example aduan.skmm.gov.my..
Why don't have aduan.bnm.gov.my hoo?

QUOTE(christcwl9 @ Aug 8 2018, 08:51 AM)
I Have no idea. I am totally speechless when they told me it was shopee purchase which did not count as online purchase unless it is paid via ipay88. I told them i pay everything on Shopee official website and nothing is deemed as physical purchase  ranting.gif  ranting.gif  ranting.gif  ranting.gif
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Nothing to be so frustrated about this.
If not satisfaction, just drop an official complain to BNM should be peace of mind.

OR another worst method is...........
Just throw away the card......... You know what I means.. cool2.gif

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