Does anyone encounter missing network issue. It's getting quite frequent these past few days. I'm losing network for several seconds several times a day

It is quite common with U though..Nothing uncommon..Me last time almost 2 weeks no service emergency call only..lucky got back up sim on dual sim phone..

Thank you sir.

Umobile is getting worse each day especially those congested location.
Complaints also useless as it just standard that they will look into it.. In the end.. Umobile never bother to get back to user.

Useless shitty Telco...
Anyway I still on P70 which is use by my Gf at her place.. Seem never have any congestion issue.
My place like steroid turtle speed... Data internet crawling like snails.
Suspect that it happen because it is possible to bypass Umobile system to get unlimited data which is happening now...
Maybe that why.. Congestion issue become worse for past months..

Seriously that bad...I am having that problem on daily basis several times per day now... lose network for several seconds

They don't take the complaint seriously. I posted it in their Twitter... but all they can say search network manually. Like what kind of solution is that. I told them losing network out of the blue for several seconds. Before I can search network, it is already up and running again

The main question is, why we are losing network in the first place?

Standard answer..keep blaming our devices, manual search bla bla bla. Try to peep into their FB page and you'll see a tons of bad comments though..whoever chasing unlimited voice on the cheapest basis with several amount of data (even if you can't use it smoothly), then this Telco is for you. MYR38 for cakap sampai lebam..

yup...complaints always buat bisu saja..
Umobile CS is like that since Day 1...

i have been "loyal" eversince UMobile launched...
Even download 1TB monthly when really truely unlimited plan...hahaha

i have been MNP in out countless time since...
Complaint to UMobile Service have been always like that.
all complaint buat tak tahu saja



As for Congestion.....i think UMobile buat tak tahu saja.
Suspect congestion usually on location...
At night.....is the worst....connected to 4G/3G fullbar...but internet macam 64kbps

Only at certain location...UMobile still happily smooth day in day out.

i can only say 90% UMobile congestion almost all the time especially those "hot" area..too many user logging same time

AND currently blady UMobile system have glitch where VPN can bypass system Unlimited data thus creating even worse congestion without the need to purchase any plan....

betol...

Only use UMobile if you happen to stay at certain location.
if not....better use other Telco....

Make sure all complaints and feedbacks channel to MCMC / CFA ya...

Or else it'll be fallen into deaf ears. You paid for functional services, not disruption. Hence description or unavailable usage is already voiding the SLA.

After complaint to authority, you can get rebate in return for the down time or unusable usage.

This post has been edited by Keatsan: Oct 10 2017, 12:43 PM

Signal very bad...

Hi all,
wanted to ask the new Unlimited Hero P78 which include:
* Unlimited high-speed data up to 5Mbps
* Includes Unlimited Video-Onz with SD video streaming
* Limited time promo only.

the Video-Onz apps required to install in the phone with sim or can it be the app install on tvbox but the line is sharing from mibile phone using umobile R78?

So true..

they won't accept fact that the network is the one problems..

how they admit the truth? they should reply u that , "dear sir our network is s**t in your area, please dont use it" ?

epic reply if really does that

Are you sure you wanna use this onz with tvbox? Good luck on that..! -( ͡° Íœ– ͡°)-

I ported in recently to Umobile but I'm not receiving tac from banks. How many days would it take to resolve this issue ?

Contact the bank to ask.

Generally speaking from my experience, report to UMobile 1318 first and then follow up with the bank. The bank usually will tell u it has nothing to do with them as they do not know which telco you are using or change. When we request for OTP / TAC the bank will just send it out as requested.

Download around 200kbps-500kbps rarely

why say so????