Hello, I would like some recommendations about upgrading my current U28 plan.

My current internet usage:

- About 3-5 Youtube videos a day, ~10 mins each at 480p
- Reddit
- Mobile games (KingGlory and Clash Royale)
- Light web browsing

Due to having only 3GB Data and 3GB VideoOnz, I've been very conservative with my usage. I'm able to finish the month with an extra of about 100MB

I'm planning to increase my internet usage if I decided to upgrade the internet plan.

Planned Usage:

- More Youtube Videos
- Tethering to my PC for gaming purposes (CSGO, LoL)
- Light browsing on PC
- More Reddit
- Snapchat (I've been limiting my Snapchat usage too)
- Maybe some downloads <500MB here and there when I'm on PC.

Additional points to note: I'm at Alor Setar and I have a stable 3G connection, up to 8Mbps down, 2Mbps up, 4G is not available here.

What plan should I get if I wanna get an upgrade?

Thanks in advanced.

Can I keep my phone number or do I have to change? Also, do I have to go to umobile shop for the change, or I can call the customer service to do it?

Thanks for the info.

You may pm me to get it done thru online and with discount too hehe

Wow 28 until 40. Quite a lot. I just changed to U28 as well. And i find it a bit weird jugak cuz i haven't reached my quota limit yet for everything but i already got $0.41 on my unbilled amount.

Nope didnt call 1800 but i did reply 1 sms from 28xx regarding UMobile services satisfactory. 1 sms cost $0.41? And i also accidently activated wifi calling on my phone. This was supposed to be free right?

Alright, thanks guys. I think my bill was set on the 7th. So need to wait few more days to see my first bill.

Question here:
I'll be moving to the UK and I need to keep my phone number here for banking purposes.
I only need to receive SMS and thats all. No phone calls no internet no sms.
I'm thinking about changing my UMobile plan to prepaid for RM10/month to keep the phone number active so I can receive SMSes. I have spoken to a UMobile store worker and he told me it is not possible as my IDD wont be active if theres only RM10 in the prepaid account.
However I called the UMobile Cust Service and she told me otherwise.
So.... What should I do??

Anyone have credit limit issue?

This issue is almost few months with PM also take decades to reply. My issue is on credit limit where the service centre in Times Square admitted is UMobile problem for the wrong credit limit issue. My limit suppose to be RM300 and RM 60 my subline but instead shows RM240 and RM60. And u guys said it is the system error. So even my paymemt is prompt but I still got barred for over credit limit. That's freaking annoying and called up to unbarred but still barred me again minutes later. Lodged the complain and called me said it is solved but yet last month I got barred. How do you guys want to settle it? I got no time to always go Times Square. Just got barred again event payment is prompt. Is very annoying.

I also feel that the internet is quite fast in the morning ( able to achieve up to 1.3mbps in 3g coverage area , my area gt no 4g coverage). But , after 10am in the morning , the internet slow down quite noticeably .. Why ya ?

it's stilll okay for me . 1.3mbps means the actual download speed , not tested with those speedtest apps .. With DG , i only get max 100kbps in my area . MAxis is too expensive for me 

Hey guys im on U28, want to ask about the video onz thing. I got 3GB for it, if i watch youtube on 720p onwards, does it use the video onz data or my high-speed data?

Thanks for the reply! But im sorry, why would i want to opt out video onz? Is there any advantages in doing that?

Hi guys, its my 4th month using U28 postpaid plan.

In the past 3 months I always had extra usage charge (so total bill amounts were always more than 28+GST), I want to know what they charged me for because I didn't buy add-ons but I can't find the details of charges on ma bills.

I did finish up my 3gb data every month and relied on the controlled turtle speed internet on the 4th week usually. Do they incur charges for using more than 3gb?

Didnt exceed usage for phone call and sms for sure.

But how from our iphone we can check how many Mbps speed?

Never underestimate human stupidity =)

#IphoneUser

expect for steady 3g rather than useless 4g would make you happier 

Hi, How can I go prepaid from postpaid?

erm CnY garage?

edit: Oh you mean the user?

a small announcement here, I am no more running Sungai Buloh premier store start from next month 20th,(still an U Mobile/D/C dealer) so any info regarding below is not available anymore.

- U Micro credit application
- Any device
- downgrade/ pre to post / post to pre
- termination ( consider to use port out method as an alternative )
- sim replacement