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 Luno Malaysia, Your experience, reviews, thoughts

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pakdamek
post Jan 4 2018, 03:02 PM

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just got mine. total 5 hours processing time. But transfer to my own wallet.
klthor
post Jan 4 2018, 03:14 PM

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QUOTE(urajan @ Jan 3 2018, 06:28 PM)
Luno does collect all the personal information including utilities bill proof when I created an account to trade more than RM5K.
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that is RM5k and above, how about the rest? BNM needs all user data available, not some or part. for example, prepaid phone card. for those who are old enuff, prepaid card doesnt require a copy of your IC.. walk in, pay and get the card... government wants all data available when needed, IC number, name and bank account number is not enough in the eyes of BNM. believe it or not, im just sharing my experience.
ultraxp
post Jan 4 2018, 03:52 PM

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QUOTE(pakdamek @ Jan 4 2018, 03:02 PM)
just got mine. total 5 hours processing time. But transfer to my own wallet.
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hi bro, ugpm
edwin313
post Jan 4 2018, 03:57 PM

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hi may i know once transfer to binance ETH, how do i withdraw to MYR?

sohailili
post Jan 4 2018, 03:59 PM

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QUOTE(edwin313 @ Jan 4 2018, 03:57 PM)
hi may i know once transfer to binance ETH, how do i withdraw to MYR?
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binance does not offer withdrawal to MYR. Try coinhako or remitano
ultraxp
post Jan 4 2018, 04:21 PM

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QUOTE(celaw @ Jan 4 2018, 02:55 PM)
Seems like they not enough ETH on hand...
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hmmm i find that hard to believe since they are an established exchange. i can except if the delay is due to the blockchain...but the transfer is still stuck on Luno's side, not even on the network yet.I dont know what is happening
edwin313
post Jan 4 2018, 04:27 PM

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QUOTE(sohailili @ Jan 4 2018, 03:59 PM)
binance does not offer withdrawal to MYR. Try coinhako or remitano
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Coinhako will have no problem withdraw??

i have register, and need submit documents first. The rates is very bad compare to luno.

Any other concern i need to know?
Coup De Grace
post Jan 4 2018, 04:30 PM

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Withdraw all from luno few days ago to bittrex and binance

Do u recommend remitano or coinhako to cash out myr?
sohailili
post Jan 4 2018, 04:33 PM

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QUOTE(edwin313 @ Jan 4 2018, 04:27 PM)
Coinhako will have no problem withdraw??

i have register, and need submit documents first. The rates is very bad compare to luno.

Any other concern i need to know?
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QUOTE(Coup De Grace @ Jan 4 2018, 04:30 PM)
Withdraw all from luno few days ago to bittrex and binance

Do u recommend remitano or coinhako to cash out myr?
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with luno being stuck.. it is now bad rate vs 'how long u can tahan'. u need to make the judgement.
i hav reg coinhako n did they KYC verification and account got approved. did not do any withdrawal yet. cant advise further. but if u read back, some forumer able to cash out MYR tru coinhako,

no experience on remitano. cant giv any advise.
jack2
post Jan 4 2018, 05:16 PM

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QUOTE(celaw @ Jan 4 2018, 01:57 PM)
My friend in Maybank told me that Luno Maybank Account is closed. How it is closed and when closed, my friend unable to check..
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This case is same with coinbank whereby mbb closed their account few years ago.

I believe luno closed the account and move to other bank.

Maybank doesn't want to risk themselves to provide this service and get fined by BNM if found guilty.
caloyness
post Jan 4 2018, 05:45 PM

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as expected here it is, they are trying to hold transfer out from luno.

Offical statement (https://luno.statuspage.io/)

Monitoring - We have identified that some customers are currently unable to send Ethereum (ETH) out of their Luno wallets. This is due to Ethereum network congestion. We are monitoring the situation and will post updates as they become available.
sharpman
post Jan 4 2018, 06:18 PM

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Coinhako doesnt accept my selfie with the A4 paper and me holding my IC.

The problem is I dont feel like asking other people to take my photo.

In the end use Remitano
ericlaiys
post Jan 4 2018, 06:41 PM

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QUOTE(weichi @ Jan 4 2018, 01:33 PM)
Yes. Don't think its a BNM issue as all exchange operators have consulted and receive supervision from BNM. More likely a commercial issue with Maybank itself.
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no all exchange has problem. I just deposit to coinhako, buy eth and transfer to binance(complete in less than 15min). Think luno has problem as just now my friend tried to transfer eth out (still pending).

Hope no issue on luno else all investor gone.
ericlaiys
post Jan 4 2018, 06:41 PM

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QUOTE(sharpman @ Jan 4 2018, 06:18 PM)
Coinhako doesnt accept my selfie with the A4 paper and me holding my IC.

The problem is I dont feel like asking other people to take my photo.

In the end use Remitano
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eh, mine is selfie myself. even reverse but it accept me (but after 2 days)
celaw
post Jan 4 2018, 06:48 PM

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QUOTE(jack2 @ Jan 4 2018, 06:16 PM)
This case is same with coinbank whereby mbb closed their account few years ago.

I believe luno closed the account and move to other bank.

Maybank doesn't want to risk themselves to provide this service and get fined by BNM if found guilty.
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But Coinhako no issue sad.gif
jack2
post Jan 4 2018, 06:55 PM

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QUOTE(celaw @ Jan 4 2018, 06:48 PM)
But Coinhako no issue sad.gif
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Maybank hasnt noticed until they have big transactions
sharpman
post Jan 4 2018, 07:03 PM

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QUOTE(ericlaiys @ Jan 4 2018, 06:41 PM)
eh, mine is selfie myself. even reverse but it accept me (but after 2 days)
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my one Samsung S8 some more, when selfie it supposed to reverse but Samsung S8 will correct the image some more.

I guess whoever that process my picture is a bit stricter than yours.


Remitano accepts my Selfie no problem
CyberSundayz
post Jan 4 2018, 09:15 PM

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Finished transfers all my ETH from luno to coinhako..now feeling abit better
haha

hope luno back on track soon.
AMstrong
post Jan 4 2018, 09:31 PM

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i'm stuck at phone verification, try few time still havent get the sms code.
How do you enter it?




QUOTE(CyberSundayz @ Jan 4 2018, 09:15 PM)
Finished transfers all my ETH from luno to coinhako..now feeling abit better
haha

hope luno back on track soon.
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ry_ling88
post Jan 4 2018, 09:46 PM

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QUOTE(joe_star @ Jan 4 2018, 06:15 AM)
You sure about luno eth & btc transfer?

I tried to transfer out eth from luno to binance last night

Transaction ahowing processing still
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Thats because binance wallet got some maintenance. Not because of Luno. Just wait till binance reopen then it will be fine.

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