Yes, Possible to come on the same day as the report. Experienced it before. Call to complain and within a few hours, tech guy was over. Really just depends on the problem and availability in your area.

This post has been edited by voncrane: Jan 14 2018, 01:23 AM

Yeah.. Looks like they want everything under the "Unifi" banner..

Using the TP-Link C1200? Try "192.168.1.1" instead.

Yes, (Unifi Lite, Advance & Pro Plans)... They are available on the Unifi website.. See screenshot for criteria eligibility.

Eh?? A few of us are already running the Australian firmware cuz of that silly permanent @unifi suffix.. Some even running beta firmware. I guess for those who bought it outright might have issues claiming warranty directly from TP-Link Malaysia..Else, me thinks TM is quite lenient on such. Or at least the staff who comes over to replace the router.

During instant streaming, some up-speed is required cuz your device has to keep updating the server among other stuffs. The 10Mbps uplink is more than sufficient for normal usages. However, if you do much uploading say for p2p connections or work or even online gaming.. Then depending on server requirements, you may need more.

Okay..

This post has been edited by voncrane: Jan 16 2018, 01:58 PM

Apply for existing one first, get approval and or installation date.. Then only apply for termination of old account and return BTU. if your place has surplus ports and or the refuse the new install.. Then terminate first, return BTU and on the spot apply for new installation.. Wait days until installer comes over to install.

Their billing system is going haywire from adding and subtracting figures unnecessarily.. My latest bill is out and I'm still battling with them to rectify false charges...

This post has been edited by voncrane: Jan 19 2018, 12:19 AM

Similar situation... I had free Jumbo pack which the staff removed and gave Jumbo Lite.. Now they not only charge me for the Jumbo Lite, but also a Hypptv downgrade fee... To which I told the staff, why would I want to downgrade from a completely free full Jumbo pack to a Lite plan with extra payments. .. Thing is, I did go complain about the Hypptv package change last month and their staff acknowledged the error and said they'll change it back.. I should wait for the next bill. Well, the next bill is here and it's even worse..

That's no speaker.. It's a NAS device.

Wow... People want higher speeds, some want to downgrade speeds. As a fellow cord-cutter, let me share with you the same thing I shared with a fellow forummer.

With faster internet speeds means my PC will be on for far less time, saving me electricity bills, plus wear & tear as well. Example, assuming a constant dowload speed of 30Mbps (Sadly, is the max I can get at current location), it'll take me 3 hours and 11 minutes to download a 40GB file. The same file using 100Mbps only takes 58 minutes. That's less than an hour.. On an equally priced TIME 300Mbps speed, the same file will take me only 19 minutes to download!!.. At 1Gbps, it's just 6 minutes!!. So you see.. Regardless of what some think, More speed = less time spent waiting around for downloads/uploads and more time focusing on other stuffs.

Plus, I telecommute often with VPN required. Fast stable internet speeds are required for high encryption of say video conferences.. To me, the only speed I actually crave and may consider as overkill is 1Gbps. Yes, its a far-fetched dream but one can hope..

There's been an update to the TP-Link Archer C1200 Aus firmware... The router actually popped up a notification when I opened a browser on the PC, asking to update. Updated over Ethernet connection and didn't lose my settings. Backup just in case though. New firmware isn't available on their website yet. Full reboot is noticeably faster.

Update page


Aftermath



This post has been edited by voncrane: Jan 30 2018, 01:56 PM

Exactly.... Moooarr speed is better than not enough.

Hmm.. maybe as it wasn't on their website for download in the first place. Only available to download and install through the config interface. Did you try updating while connected via cable?

Well now, I'm unsure if to be worried cuz seems like they pulled the update.. Anyways, it's working great so far..No complaints.

Just stick with ipv4 until absolutely required.. Less hassles especially as ipv6 is still buggy in Malaysia.

Was surprised to read that too.

Nope.. You should be more concerned about how vulnerable your device actually is. There are places where one can easily go to and has tons of live cctv videos.. Later ppl watch you walk around in.....

From a consumer standpoint, that would be the easiest and best. Unfortunately from a business standpoint, that is moot. It's like the Streamyx to Unifi era and even till today, still have people paying wayyy to much for 1Mbps or even less speeds. Why? cuz no choice and while some may be aware and pisssed enough to renegotiate their prices, many more just blur only. Take current 100Mbps fiasco. At most, 500 - 1000 subscribers saw this forums and or similar and made some noise to get their pricing or plans renegotiated. Probably there are tens of thousands more out there who either don't know they can get cheaper and faster and just keep paying, especially through auto-pay. After-all, since this whole thing started last year, almost every week...we have a few users who come in surprised that people are paying lower and getting faster speeds.

I got an SMS earlier today..
"RM0 Enjoy 10 new FOX channels now on unifi tv with 2 months complimentary viewing! Watch FOX Movies, Nat Geo Wild, FOX Life and more (CH 960 – 969) now!"

Impossibru that administrator account doesn't allow DNS servers modification. Checked the "Advanced" tab? Unless you aren't logged in as admin and don't know the details.. Reset the router then setup from scratch.. Default router passwords as per manual or on the router itself will work.

This post has been edited by voncrane: Feb 2 2018, 02:44 PM

Contact TM.

Wow.. Yours really takes the cake.. What plan is that and why didn't you switch to the cheaper 179 back in 2016?... You could try another TM Point and if they still refuse.. Worst case...Yes yes! Terminate and reapply a cheaper plan.. Get faster speeds too.

It shouldn't be but we know how TM handles things.. If possible, get the 30Mbps for RM139.. It's a better deal. Get triple download speeds for RM10 less.

Nope.. TIME.

If modified plan from current plan then that depends on T & C and if the discount is permanent or not. For termination and reapplication, means it's a "new" plan and so pricing should remain RM139 after the 2 years contract. So be careful and triple confirm everything before you agree to anything. Cuz once locked in and contract refreshed, can't easily back out or make free changes. Lastly, if still using older equipments, make sure to negotiate for new ones too.