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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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MGM
post Dec 14 2017, 10:41 AM

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QUOTE(cyclone2 @ Dec 14 2017, 10:24 AM)
Think about 2-3 working days. TM technical come my place around mon evening 6.30pm. On the same day, my package still showing 50Mbps. It only get changed to 100Mbps RYE 2017 campaign on Tues morning. Then the Perpetual Discount RM 140 was updated as well. The unifi special discount only come out this morning or last nite.
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What is the total amount b4 n after upgrade?
MGM
post Dec 15 2017, 09:23 AM

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QUOTE(siawyent @ Dec 15 2017, 08:33 AM)
Before upgrade my bill=Unifit Lite 129 + STD20, total RM149.  After upgrade is RM159, means STD still need to add RM20 from RM139.  That is what the CS (100) told me.  but now haven't receive sms to confirm the upgrade since called 100 on 9/12/17 (Saturday)
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I was in d same situation n after many visits to TMPOINT still paying rm159.
MGM
post Dec 15 2017, 09:27 AM

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QUOTE(siawyent @ Dec 15 2017, 08:33 AM)
Before upgrade my bill=Unifit Lite 129 + STD20, total RM149.  After upgrade is RM159, means STD still need to add RM20 from RM139.  That is what the CS (100) told me.  but now haven't receive sms to confirm the upgrade since called 100 on 9/12/17 (Saturday)
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I was in d same situation n after many visits to TMPOINT still paying rm159. So envious of those who got the STD20 for free n paying only rm139, a savings of rm480 for d 24-month contract
MGM
post Dec 15 2017, 11:19 AM

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QUOTE(siawyent @ Dec 15 2017, 10:44 AM)
how long it takes to create your order?  I called 100 on 9/12 but until now it still in progress, order not created yet. 

is it faster to go TMpoint directly to create order?  After create order the speed will upgrade immediately or need to wait for the installation by technician?
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It is faster to do it at TM point. INSTALLATION can be as fast as 3 days but I opted for 10 days.
MGM
post Dec 15 2017, 04:44 PM

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QUOTE(siawyent @ Dec 15 2017, 11:59 AM)
So after order created, your speed upgraded immediately? or need to wait for installation first?
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Mine was upgraded on the installation day b4 the installer came.
MGM
post Dec 15 2017, 07:22 PM

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QUOTE(fruitie @ Dec 15 2017, 07:13 PM)
I finally received SMS that my ticket is solved. Logged in to UniFi and saw my special discount RM 50. rclxms.gif

I'm done with all these headaches. Now wait for my bill to come. biggrin.gif
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This special discount is only applicable for those upgrading from 50 to 100Mbps?
MGM
post Dec 16 2017, 03:35 PM

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QUOTE(David900924 @ Dec 16 2017, 03:30 PM)
Guys, may I know if Unifi hav warranty for their fibre optic? becaus my unifi no internet then report and TM mechanic today come and check the fibre optic need to change and charge RM300. I havent decide it yet.
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Inside or outside of house's wall?
MGM
post Dec 16 2017, 11:36 PM

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QUOTE(gedebe @ Dec 15 2017, 01:46 PM)
i am feeling that i am getting the worst package! 30mbps bonanza upgrade from 10mbps with std20 and hypptv jumbo/ruby pack for rm139
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QUOTE(G K Lai @ Dec 16 2017, 11:27 PM)
I am paying RM179 for 30Mbps, no thank you surprise upgrade, no nothing, even only give me Ruby pack for HyppTV!  bangwall.gif

My contract will end March 2018, but TIME is not available in my area!  bangwall.gif
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Gedebe paid only rm139 for 30Mbps+Jumbo+Ruby+STD20 but many r paying rm159.
MGM
post Dec 17 2017, 10:42 AM

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QUOTE(David900924 @ Dec 17 2017, 10:06 AM)
if outside, it is their responsible, and inside is chargeable? is that how it is?
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I would think so. ANybody else care to confirm?
MGM
post Dec 17 2017, 11:48 AM

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QUOTE(David900924 @ Dec 16 2017, 03:30 PM)
Guys, may I know if Unifi hav warranty for their fibre optic? becaus my unifi no internet then report and TM mechanic today come and check the fibre optic need to change and charge RM300. I havent decide it yet.
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QUOTE(David900924 @ Dec 17 2017, 11:24 AM)
the wiring contractor told me, 1st 15m is bear by TM, the remain bear by me.
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QUOTE(kelvin988 @ Dec 17 2017, 11:34 AM)
The first 15m from door step is free after that is chargable
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But we are talking about new installation. David900924's earlier post was referring to changing existing faulty fibre optic, no?
MGM
post Dec 17 2017, 05:49 PM

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QUOTE(jonuslee @ Dec 17 2017, 04:48 PM)
Guys, did you guys check on your latest billing once you upgrade the RM10?Any overcharge you guys face?
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The extras are most likely the prorated charges for the upgrade b4 your statement date.
MGM
post Dec 18 2017, 09:47 PM

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Today I went to TMpoint to try to demand that my package of Advance30+Jumbo+Ruby+STD20 be lowered from rm159 to rm139 as some has got the good deal. The CS lodged a report for me and ask me to wait.
She suggested that after 1 year I can actually unsubscribe my Ruby pack so that I will pay rm30 less, that is rm129 and this only applies to those with multiple hypptv packs. Jumbo pack cant be unsubscribed cos it was bundled for the RYE promo.

This post has been edited by MGM: Dec 18 2017, 09:48 PM
MGM
post Dec 18 2017, 10:06 PM

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QUOTE(cho @ Dec 18 2017, 09:57 PM)
then after 1 year, they have another promo.. add RM5 and you can get 100mbps. 😉

anyway , it is a good deal compared to current promo / price.

can STD20 be remove? if yes, then you can get RM139 now isnt it
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That would be great, so I first unsubscribe ruby + std20 which will reduce bill to rm109 then add rm5 to get 100MbPs tongue.gif

This post has been edited by MGM: Dec 18 2017, 11:02 PM
MGM
post Dec 19 2017, 01:23 PM

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QUOTE(westlife @ Dec 19 2017, 12:01 PM)
Seems like the best deal now is from Unifi Lite 10mbps RM129 to the RM139 RYE 2017 package (30mbps + hypptv jumbo pack + std20).

Being on the lowest package for unifi is always the great move because more goodies will come along the way. tongue.gif
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Those r upgraded plan without the standard hypptv pack like ruby,aneka or varnam. Or Lite with jumbo lite or sports. I gather. But few has claimed that theirs include both jumbo n standard plan n paying only RM139, which I think is the best plan.
QUOTE(siawyent @ Dec 19 2017, 12:27 PM)
Has your bill come out already?  Mine also same package like yours, my dashboard just updated today. 

I only saw the Promo Discount perpetual, but did not see the RM50 Special Discount as said by other sifus here.  do I have to report and ask them to add back the RM50 Special Discount?
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I think for those RYE2017 upgrade from 50 to 100Mbps
MGM
post Dec 19 2017, 01:37 PM

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QUOTE(westlife @ Dec 19 2017, 01:32 PM)
indeed they got it. below is the screenshot from vamfire.

[attachmentid=9440809]
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But no standard pack like ruby, varnam etc
Vamfire Lite plan probably with jumbo lite or sports which is part of jumbo pack. So when upgrade by rm10 this plan is compensated with free std20.

This post has been edited by MGM: Dec 19 2017, 01:40 PM
MGM
post Dec 19 2017, 02:57 PM

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QUOTE(askm @ Dec 19 2017, 02:12 PM)
Mine RYE 30mbps is differ, only Ruby no STD20, but the discount is RM90. Don't know how the calculate it?

Mine previoulsy was Lite@rm99+Ruby@rm30=rm129
After upgrade Advance30@rm169+Ruby@rm30+"???"@rm30-discount@rm90=rm139 (as per add RM10 RYE2017's bill)
The "???" item currently not included in my @unifi dashboard. Anyone come across?
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If no STD20 n jumbo pack, then this is worst I have seen n more like Bonanza 30.
MGM
post Dec 19 2017, 05:01 PM

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QUOTE(cho @ Dec 19 2017, 04:18 PM)
yours offering is like mine. but mine is Bonanza 30 not RYE.

upgraded from Unifi Lite RM129
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No std20 n jumbo pack n paying rm139?
MGM
post Dec 20 2017, 11:03 AM

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QUOTE(fruitie @ Dec 20 2017, 10:59 AM)
I finally can view my bill and I must say mine is totally different from you guys. laugh.gif

My monthly Internet subscription is only RM 99. laugh.gif But I have to pay for Jumbo and Ruby which is RM 90. So in total is still RM 189 without GST.

I called billing to confirm and this is also confirmed by her that my Internet is RM 99 + HyppTV RM 90. I asked if I can cancel Ruby a year later, she said it should be OK but I can only try a year later.

My breakdown:
user posted image
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Std20?
MGM
post Dec 20 2017, 03:52 PM

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QUOTE(fruitie @ Dec 20 2017, 03:38 PM)
Yes, anything can happen in a year. So just wait and enjoy 100Mbps. laugh.gif
Not likely, else commit suicide for them to kill their own HyppTV. Most of the people do not want their HyppTV but forced to subscribe.
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I used to think so but Jumbo+Ruby surprise me n I think it can be a Astro replacement if one is not fussy.
MGM
post Dec 20 2017, 04:09 PM

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Have u actually gone thru all the channels available? I think there about ten Chinese channels from HK, CHINA n Taiwan. And 2 Korean channels at the Hypo Play VOD.
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