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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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MGM
post Nov 27 2017, 10:35 AM

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QUOTE(IsaacVky @ Nov 27 2017, 09:25 AM)
169 30mb thank u campaign
converted 139 bonanza
no contract
no warranty extension

tm point this morning
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Please show a screenshot of your order/subscription details.

QUOTE(btfan @ Nov 27 2017, 10:06 AM)
RM139 for 30Mb/s with both Jumbo Pack and STD20? Are you sure bro? From what I have read from the members here and even confirmation from TM at 100, RM139 doesn't come with either Jumbo Pack or STD20.
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Yet to see once my STB installation is completed. But will definately include Jumbo pack on top of the existing Ruby pack.

QUOTE(fruitie @ Nov 27 2017, 10:17 AM)
Oh.. Not too bad. Good for you.
Yeah, I will call 100 later in the evening.
Based on the feedback here, my BTU doesn't require to be changed so rightfully they can do it at anytime.
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Hopefully I will get what the CS said.
MGM
post Nov 27 2017, 12:17 PM

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QUOTE(btfan @ Nov 27 2017, 11:16 AM)
If true, it will be the best package I have seen here so far since you're paying RM139 and get the following:-
30Mb/s internet
Jumbo Pack (Lite or Full?)FULL
Ruby Pack
STD20

At the moment, I'm already paying RM149 for 10Mb/s Unifi Lite with STD20 and Ruby Pack. Only got an SMS from TM to upgrade to 30Mb/s and add-on Jumbo Pack (Full) at RM10 while maintaining STD20 and Ruby Pack.
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I was having the same plan @rm149 but have signed up for the rm10 upgrade with installation on 1stDec. The CS told me I will be paying rm159 and my new plan is 30Mpbps+JumboFullPack+STB+Ruby+STD20.
Then someone mentioned manage to upgrade from Unifi-lite(without STD20) to same package 30Mpbps+JumboFullPack+STB+Ruby+STD20 and paying only rm139.
Why dont u go and reconfirm about this?
MGM
post Nov 28 2017, 09:59 AM

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QUOTE(alvinfks78 @ Nov 28 2017, 09:48 AM)
Reporting in 30mbps upgrade from streamyx 8. pay RM1 less.

Where do we get the login for the hyptv everywhere/online?
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What is your PLAN b4 n after upgrade?
So how much r u paying b4 n after upgrade?
Any free call / std20 b4 n after upgrade?
Any free Jumbo pack after upgrade?
Any Free dect phone after upgrade?
Any installation charges?
MGM
post Nov 28 2017, 05:34 PM

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QUOTE(MGM @ Nov 26 2017, 11:45 PM)
Went to TMPOINT Taman TUTA JB for clarification on this but CS said all Unifi Lite(with or without std20) upgrades will pay rm139 n get 30mbps+Jumbo+STD20. This will be reflected in the first bill.
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Got a call from TM to confirm my order and installation date, this time was told that I will be charged rm159 for 30mbps+STD20 instead of rm139 no matter how I argue with her.
MGM
post Nov 28 2017, 06:21 PM

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QUOTE(Silver Isle @ Nov 28 2017, 05:48 PM)
Called on Nov 23 around 12 PM to upgrade and received SMS around 4 PM today saying my order has been completed. No email; logged on to UniFi website and saw that my dashboard has been updated to UniFi Advance 30Mbps - RYE 2017. 3 working days only! rclxm9.gif Can't wait to go home and do a speed test and check out my new Jumbo channels!
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Speed upgrades will only come after STB installation, no?
MGM
post Nov 28 2017, 10:30 PM

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QUOTE(jason1986 @ Nov 28 2017, 09:31 PM)
Have just got my upgrade from 10mbps unifi lite 10 to 30mps.

but the unifi portal still shows the old package. Is that normal?
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So how much r u paying b4 n after upgrade?
Any free call / std20 b4 n after upgrade?
Any free Jumbo pack after upgrade?
Any Free dect phone after upgrade?
Any installation charges?

MGM
post Nov 29 2017, 11:26 AM

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QUOTE(alvinfks78 @ Nov 29 2017, 11:11 AM)
Thankfully I am slow adopter  smile.gif  thumbup.gif

From Streamyx 8mbps so for TM is called upgrade eventhough pay less.
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Good for you, actually depends on luck cos very hard to time for deals thumbup.gif
MGM
post Nov 29 2017, 05:46 PM

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QUOTE(alexwsk @ Nov 29 2017, 04:17 PM)
ok, my RM10 upgrade from VIP10 (RM129) to UNIFI 30 (RM139) has been completed, called 100 last friday (24/11) morning, gd job TM  rclxm9.gif  thumbup.gif  rclxms.gif
my billing date was on 22/11, so I will only see the new bill + prorated (which already utilized by then) on 22/12?
hopefully next bill on 22/12 will show the correct amount monthly RM139 + less than RM10 prorated adjustment (for 29/11-21/12 usage)

[attachmentid=9390386]
p/s: will request for router change if the next billing comes out with the correct amount, had a faulty DIR-615 sitting in my store room somewhere  laugh.gif
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Your VIP10@rm129 came with STD20?
I think u got the best deal for Unifi Advance 30mbps.
MGM
post Dec 3 2017, 02:22 PM

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QUOTE(DeadmanX @ Dec 3 2017, 01:14 PM)
And why is that?
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QUOTE(hiha123 @ Dec 3 2017, 01:59 PM)
UniFi Special OKU10,discount rm10
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OKU less privilege than student who can get Unifi Lite for rm99? What a FU company

This post has been edited by MGM: Dec 3 2017, 02:23 PM
MGM
post Dec 3 2017, 10:01 PM

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QUOTE(y561994 @ Dec 3 2017, 08:49 PM)
Anyone from going from Lite 10Mbps RM129 to Advance 30Mbps RM139 manage to get Jumbo pack?
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Most upgraders got the Jumbo pack but only a few got the STD20 for free.
MGM
post Dec 5 2017, 04:25 PM

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QUOTE(maxubex @ Dec 5 2017, 04:10 PM)
Sorry I don't understand.

What is the different with the standard drop fibre installation? It will still be expose by the sun.
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Yes I want to know too, one is on the roof, n the other over the road/in the air, both expose to UV.
MGM
post Dec 6 2017, 02:07 PM

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deleted

This post has been edited by MGM: Dec 6 2017, 11:53 PM
MGM
post Dec 6 2017, 02:28 PM

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QUOTE(hiha123 @ Dec 6 2017, 02:20 PM)
you also from lite plan upgrade to 30mb?can take a nice picture look too small to see sad.gif
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Yes. Change it to PDF instead of PNG file edited from Paint (sorry not good at this)
MGM
post Dec 6 2017, 07:19 PM

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QUOTE(alexwsk @ Dec 6 2017, 06:14 PM)
unifi 30 + Voice STD 20 free + Jumbo + Ruby = RM169 + RM0 + RM60 + RM30 - RM120 (Promo discount) = RM139

what was your original VIP10 package and how much did you pay?
eh, how come your service start date is not updated?
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Previously Unifi Lite 10mbps+std20+ruby@rm149. So mine is rm159 after upgrade since std20 not free? Service start date still not updated, good or bad?
MGM
post Dec 6 2017, 10:19 PM

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QUOTE(alexwsk @ Dec 6 2017, 09:42 PM)
opps, didn't noticed your std20 not free
since I'm paying RM139 without ruby pack, so ideally you got a better package at RM159 as the ruby pack is RM30 (provided you watch la), also maybe your contract will not be renewed?

if so, perhaps you can check with TM whether you can remove the STD20 and get the bill at RM139 provided you don't utilize std20
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Can show me the screenshot of your dashboard?
After upgraded to Unifi-advance30mbps+std20+ruby+Jumbo @rm159, wonder whether can I cancelled off ruby and pay only rm159-30=rm129?

This post has been edited by MGM: Dec 6 2017, 10:31 PM
MGM
post Dec 10 2017, 08:52 PM

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QUOTE(fx9 @ Dec 10 2017, 08:49 PM)
Hi guys,
With the latest promotion, how much is the total package for 50mbps for long time customers?
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Currently what plan?
MGM
post Dec 11 2017, 09:17 AM

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Is it true that the expiry date of the Petronas vouchers was moved to 11Dec instead of 14Dec as stated in d T&C?
MGM
post Dec 13 2017, 03:19 PM

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QUOTE(evilhomura89 @ Dec 13 2017, 02:49 PM)
I was told by tmpoint staff that RM139 Bonanza package will last for 2 years only, after that it will revert back the original price of RM199
Correct me if I've been given the wrong information

Been wanting to upgrade since i started with Unifi VIP5 which was upgraded for free to VIP10 (10mbps)
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Mine is RYE 2017 Advance30 plan n CS told me the same thing but my dashboard says discount is perpetual.
MGM
post Dec 13 2017, 03:40 PM

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QUOTE(evilhomura89 @ Dec 13 2017, 03:29 PM)
how much are you paying?
is yours a newly registered account?

i might consider paying an additional RM10 (ie, RM149 + 10) to upgrade my current account instead
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After rm149+rm10 to upgrade from Lite10 to Advance30, was given free STB + JumboPack worth rm60.
MGM
post Dec 13 2017, 04:50 PM

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QUOTE(li_hat @ Dec 13 2017, 04:16 PM)
my contract just finish. before this my plan is unifi advance 30. i just tell the staff that i pay 179 for 30mbps package she just straight away offer me the RYE 2017 for rm139.

i guess they already know that i will complain about the pricing i pay before.
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U must have a garang face. vmad.gif tongue.gif .
Joke aside what is the diff btw you previous and current Advance plans?
Does your new plan includes STD20, Jumbo Pack?

This post has been edited by MGM: Dec 13 2017, 05:07 PM

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