Fair, i say.

Should be very appealing to many users.

Me, i dun wan to save rm30... want to keep std and jumbo.

I wud like to see them offer not just triple but quadruple play!

Internet-voice-entertainment-mobile.

If they have a cost effective mobile addon, i will dump maxis.

Will hv to check it up.

I mean a total unifi package.. good for home + mobile usage.

u gotta be clearer about it.
router cannot access modem, no connection... or yr microsoft device cannot access router?
can ANY device access the router wifi?

if yr device cannot access wifi, could be it is too far away, or wrong settings.
if no device can access the router, possibly it's a router problem - that tplink router is problematic, we know.... like rebooting 5 mins when u were trying...

btw... did the unifi guys install for u, all good then but now no good... or u just got it to DIY?

tell yr story completely, then only people can understand n help properly.
if not... all guesswork, trial n error...

This post has been edited by AVFAN: Mar 1 2018, 05:45 PM

just call..
do some test over the phone.
but do not assume it is the modem bad...
maybe it is yr own problem... like cable bitten by yr dog or the grasscutter cut it...!!

if really modem kaput, tech will replace.
no charge for modem replacement as long as u r paying customer.

BUT... IF IT IS YOUR PROBLEM, U WILL GET CHARGED FOR SERVICE...

This post has been edited by AVFAN: Mar 1 2018, 06:27 PM

u shud be able to log into the router like any router with correct id/pw..

looks like a TP link router issue.

i suggest u post again in below thread... ask the TPlink sifus for help.
https://forum.lowyat.net/topic/4497511/+220

i junked that router on day1, replaced it, happy ever...

oh...??

that means u dun hv the right ROUTER id n pw.

didn't the installers give u?

if default, it's default. if they changed during installation, u need to get them... they did not give u??

if no... u gotta call or livechat to get them.

4 pairs of id/pw... for... router-modem access, router setup, wifi, unifitv... u need ALL 4 PAIRS.

ok... looks llike wifi is fine, u hv it.

router... i can't be sure... u can't be sure... if u fail to access, it means u dun hv... u gotta call/livechat to get them.

whatever... u need 4 PAIRS of id/pw to do what u want to do in future... u never know when u need them.

i keep mine in a book, no mistake.

u won't need the rest if u r not changing router or changing wifi id/pw or using unifi playtv on a new device.

rtn12hp... i am surprised.

.. u mean u NOW can get only 1/2 x 30mbps? or it has always been like that?
.. do u mean ethernet or wifi? or both?
.. do u mean all or just some devices?

the rtn12hp is good for up to 50mbps, ethernet+wifi.

i used it for 4 years, trouble free.

u should do more tests... ethernet, wifi to ascertain if it is unifi, router, some poor device or your own wifi conditions.

more than often it's just poor wifi due to poor antenna positioning or expecting good results at too far a distance or blind corners.

however, if u wish to change, u can consider rtac1300uhp - this one will take 100mbps wifi 50 ft easy... i m using one now.

if it is supplied by TM, it is entry level.

maybe sub- entry level.

u just brought up a strange case...

it has always been +rm10... yours is +rm20!

it shows unifi/dealers/resellers continue to dish out non standard packages with various prices.

i guess that will never end... the confusion and heartaches will go on....

U r the 2nd case reported here.... 50 to 100mbps with +rm20.

It was +rm10.

But it may mean +rm20 is the new deal, no more rm10...?

We wait to hear from others.

u can try to sell that router, supposedly rm3xx in the shops.

i hv one in the drawer too.

u r #5 to report 50->100mbps is +rm20.

it does look like that's the new deal.

any change in yr unifitv package... what u get with the change?


yes, yr case... they will change modem.. and router too, albeit a poor one like almost everyone is saying.

ok, good to know. from yr description:

new deal 50->100mbps
+rm20
std20 included
no change in unifi tv value but can change to another pack of same value
renewed 1 yr warranty for router if still good

old deal 50->100mbps
+rm10
std20 included
keep existing pack + given free jumbo pack (for most)
renewed 1 yr warranty for router if still good

imo, while the "pioneers" clearly had a better deal, this rm199 for 100mbps is still acceptable.
some may think prices will go down further for 100mbps, but i think not.
rm19.9/10mbps + std20 + unifi tv rm30 value... will be hard to beat.
after ge14, prices of everything will likely go up, not down... in the face of continued high inflation.

100mbps is wonderful... and good enough for even a heavy user... unless u upload tons of stuff everyday.
that speed is great for all browsing, online streaming, torrenting, multiple devices... ethernet or wifi throughout the house.

This post has been edited by AVFAN: Mar 15 2018, 11:57 AM

what price is yr current 50mbps?

i see, good to know.
i think it's alright to accept if u want 100mbps.

in this thread, many have already reported this offer - u r #7.
with yr new info, i summarize below for sake of others:

new deal 50->100mbps
+rm20
std20 included
no change in unifi tv value but can change to another pack of same value
existing router, unifi tv stb, dect phone - if still good, 1 yr warranty extended.
no new contract

previous deal 50->100mbps
+rm10
std20 included
keep existing unifi tv pack + given free jumbo pack (for most)
existing router, unfi tv stb, dect phone - if still good, 1 yr warranty extended.
new 2 yr contract

This post has been edited by AVFAN: Mar 15 2018, 04:11 PM

astro with its own proprietory chinese and sports (particularly EPL) channels will continue to hold a firm grip on their customers.

unifi tv is poor with such chinese content; their ruby channels are either old movies or 3rd grade tv shows - plenty of work to do there.

english movies, tv shows, documentaries, lifestyle, news... i say good enough - all under jumbo.