Saw your twitter. Sorry, not very tech minded, how to tell the two screens apart to show 4G+?

Edit: Nvm, saw it on full screen. Twitter pic was not fullsize

This post has been edited by wytth: Aug 9 2017, 04:08 PM

Thanks for reporting to Maxis and please keep us updated I am now on Digi but might switch to maxis later, if cannot get 4G+ I might not switch..

Well... as of 2 minutes ago, it shows 5.5GB used with 2.1GB available. 9 apps open.

Glad I went with 8GB 😁😁😁

This post has been edited by icecarpediem: Aug 9 2017, 07:41 PM

Meh...... Damn slow la msia

Good job on the updates.

Do you think you can force it to switch to Band 7 (4G+) using this app - https://play.google.com/store/apps/details?...QuickTest&hl=en ?

Just to point out that band 7 alone is not 4G+, band 3+7 both aggregated together will be 4G+

It is supposed to switch automatically. Hence there is something wrong either in the network algorithm or the Op5 has bandwidth issues.

requires root. i dont root my phone and yes 4G+ is a combo of bands

Another update based on my twitter complaint to maxis...

I also heard the same problem happen on Celcom network
Digi no problem just cannot VoLTE
U can detect LTE-A


Ignore the 4G+ on the screenshot below as the screenshot is taken on my P10plus


This post has been edited by cruxidex: Aug 11 2017, 12:28 PM

Haih seems like Maxis doesn't really promise will investigate the issue and most likely they won't for just one phone model.

I went on live chat with them and basically got the same response - under testing, not stable etc. But I didn't have alternative phone to compare so could not point out that other phones can still get 4G+ under that same "testing" environment, why not OP5?
Hope they'll check and not just use that testing environment excuse to sweep it under their carpet

I also logged it under Oneplus.net bug report, but no response there yet either...
https://forums.oneplus.net/threads/no-4g-on...alaysia.597516/

We are not alone:
https://forums.oneplus.net/threads/no-4g-ca-on-ee.563918/
https://forums.oneplus.net/threads/oneplus-...d-4g-uk.557854/

Maybe because Op5 supports so many bands that it doesn't do CA/4G+ well for some telcos

Ok, calling all Maxis users of OP5.

I lodged a bug report on Oneplus.net regarding not getting 4G+, and they want to collect user logs for checking.

You can follow the steps in this post:
https://forums.oneplus.net/threads/no-4g-on.../#post-16630978

I will be sending mine. The more logs they get, the better it should be to investigate and hopefully find a solution. These are the same Oneplus bug hunters who found the problem with the A3010 not getting 4G+ in Malaysia.

Please send the logs direct to bughunters@oneplus.net under the title "No 4G+ on Maxis network in Malaysia" and quote this link so they know what the log is in refernce to:
https://forums.oneplus.net/threads/no-4g-on...alaysia.597516/

Let's get that 4G+.

I suppose the best person to reproduce the "issue" is someone who has access to both Maxis and Digi simcard
Two logs are to be generated - one using Maxis simcard and another using Digi (individually - not using dual sim at the same time). The log should be able to show when/how does the phone connect to Digi's 4G+ while not connecting to Maxis' 4G+

This post has been edited by evilhomura89: Aug 11 2017, 05:13 PM

i just got my op5 today, bought from qoo10 ( thanks for review in this forum) but they didnt give store receipt. so if there any problem i can sent my phone directly to brightstar service center, right?

I also didn't receive a receipt, but I heard should be fine printing the e-receipt from Qoo10 website.

alright thanks for the info

for those who looking for oneplus 5, the price is drop now
https://www.qoo10.my/item/BUY-AT-RM-1880-WI...?&sellerview=on

Crap im looking at op5 too but I'm a maxis user le. Is it confirmed all maxis user with op5 won't get 4g reception?