Switched from Umobile p79 to Xpax Lite L. Moved to new condo and my current Umobile line is too bad already. Ppl can't even call me aduh

Anyone facing issue at Bandar Sri Damansara Area ?
My celcom line never exceed 3 bar since 2 months ago. Data keep disconnected. By using Hotspot more shit. non stop disconnect.
Have try on my backup phone same issue also.
Customer service just keep say there is no issue on that area.
Really feel wan port out from celcom, but the stupid contract havent end yet. aizz

Try call Celcom and ask for quick reply 😀

Called them multiple time, the only reply is based on their system unable to detect any issue on that area.

End up provide me a case number, says will further investigate and reply within 3 working days.

But normally on the 3rd working day they will send an sms says that issue has be resolve, case closed @@ 

But in fact the issue still there.

   

When i ask for further info, they only says that unable to detect any issue on that area even i provide them with speed test, networth bar, this and that to prove, they give me the celcom network link and ask me check myself to show no network issue on that area

Can i complaint this to MCMC ?    :confused:

Anyone know ?

Already enabled, but they are trying to make it seem "exclusive" for Mega postpaid customers.

You can try to contact their CS to get it enabled if you're using a different plan, just remember to insist that you want VoLTE because others got it enabled on a different plan too.

Belated response after 10 minutes.



No further response at time I am posting this.

i am use XPAX LITE M and i have VoLTE enabled.. LOL.. try celcom online chat instead of facebook chat..

Im using android too.. somemore rare phone - Sony Xperia 1..

isn't go by stage for phone? why now is depends on ur plan?

Huh....

I use XPAX Lite plan... cheap less than RM30/ months also got my VoLTE enabled. My phone - Xiaomi 9 SE... nothing fancy...

Got mine via Twitter chat.    Straight forward they enable without any fuss.

Crazy Celcom... you should lodge formal complaint to MCMC.

THIS is throught twitter chat, as advised by others in here.

was asking for my mother's. I don't have access to the phone, but it should be a samsung.

the plan is either legacy Blue 45 or legacy Blue 48.

Now I know why my wife's Samsung S10+ also don't have LTE.option altogether. Because she is also on Blue 48.

I REALLY want to yell "f*u".

Grrrr  

What's wrong with Celcom...

MNP to other provider then... no point being 'loyal'... 

THIS is throught twitter chat, as advised by others in here.

was asking for my mother's. I don't have access to the phone, but it should be a samsung.

the plan is either legacy Blue 45 or legacy Blue 48.

Now I know why my wife's Samsung S10+ also don't have LTE.option altogether. Because she is also on Blue 48.

I REALLY want to yell "f*u".

so what plan u should take in order to get volte?

As mentioned in the twitter chat above, Celcom wants you android postpaid users to be in MEGA then only will enable VoLTE.

That a bump from RM45/RM48 to minimum RM80.

And remember. Unlike other operators who already included SMS, all of Celcom's newer charges 20¢/sms.

I already ported away from Celcom. Not even a prepaid with them any longer. Now just want to enable VoLTE for mum and wife.

that's a big jump and suddenly add up near 50% in order to get volte...hmm used to be with them thn ported out to umob
but coverage really can't fight so thinking to port in back again or not...need to think twice now