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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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JohnLai
post Aug 27 2021, 11:37 PM

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QUOTE(mdnurman @ Aug 27 2021, 11:20 PM)
Dear TP-Link

Does Archer AX50 Router still having heating issues?

TQ
*
No, but it is still hot
I suggest you to buy another router instead.
This router had been abandoned.
aniq8676
post Aug 27 2021, 11:40 PM

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QUOTE(mdnurman @ Aug 27 2021, 11:20 PM)
Dear TP-Link

Does Archer AX50 Router still having heating issues?

TQ
*
Skip model AX50.

Coming AX55
user posted image
mdnurman
post Aug 28 2021, 12:11 AM

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QUOTE(JohnLai @ Aug 27 2021, 11:37 PM)
No, but it is still hot
I suggest you to buy another router instead.
This router had been abandoned.
*
any recommendation? within the ax50 price hopefully
mdnurman
post Aug 28 2021, 12:11 AM

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QUOTE(aniq8676 @ Aug 27 2021, 11:40 PM)
Skip model AX50.

Coming AX55
user posted image
*
coming soon... huhuh... need to buy it this weekend
JohnLai
post Aug 28 2021, 12:28 AM

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QUOTE(mdnurman @ Aug 28 2021, 12:11 AM)
coming soon... huhuh... need to buy it this weekend
*
AX55 = this model doesn't seem to support DFS channel.
hmm.gif
At least it comes with WPA3 support out of the box?
Skylinestar
post Aug 28 2021, 08:59 AM

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QUOTE(JohnLai @ Aug 28 2021, 12:28 AM)
AX55 = this model doesn't seem to support DFS channel.
hmm.gif
At least it comes with WPA3 support out of the box?
*
how important is DFS (no radar nearby)? hmm.gif

This post has been edited by Skylinestar: Aug 28 2021, 09:52 AM
andrekua2
post Aug 28 2021, 09:12 AM

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QUOTE(jchong @ Aug 21 2021, 02:38 PM)
Haven't tried with another laptop yet.

Yes, I have both 2.4 and 5GHz wifi on
Actually the laptop is fairly new and supports Wifi 6. It connects to the AX73 using 5GHz and ax.

The driver is also updated.

I still reckon the problem is due to some security setting (dunno if in the laptop or Win 10 or the AX73?) which doesn't allow my laptop to be discoverable in the network. When I connect to my old router (a TP-Link TL-WR841HP) I don't have this problem.
*
I guess either this... or disable ipv6 or turn off windows firewall

user posted image

This post has been edited by andrekua2: Aug 28 2021, 09:14 AM
sukhoi35mk
post Aug 28 2021, 01:18 PM

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QUOTE(mdnurman @ Aug 27 2021, 11:20 PM)
Dear TP-Link

Does Archer AX50 Router still having heating issues?

TQ
*
not sure about the heating issue since my AX50 is running on V1.5 firmware and this router is ON 24/7 hence I have a RM15 cooling fan under it....

almost 9 months already i can say this router not bad la for 7 devices at home... since it is the only tp-link router running on intel chipset which abandon by tp-link then it might not get regular firmware update...... i am using unifi 500Mbps and can consistently getting that speed....

This post has been edited by sukhoi35mk: Aug 28 2021, 01:24 PM
sukhoi35mk
post Aug 28 2021, 01:24 PM

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hi All,

I discover that the parental control in my AX50 is useless on blocking ipv6 traffic.


It works flawlessly with ipv4 that I able to block websites such as youtube etc but once I enable ipv6 internet then the parental control become useless.... i am curious if other tp-link router users with parental control having the same issue or it is just happen to AX50..
blacktubi
post Aug 28 2021, 02:56 PM

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QUOTE(JohnLai @ Aug 28 2021, 12:28 AM)
AX55 = this model doesn't seem to support DFS channel.
hmm.gif
At least it comes with WPA3 support out of the box?
*
It does support DFS channels and even Zero-Wait DFS. WPA3 right out of the box too.

I believe all TP-Link WiFi 6 models already received OneMesh and WPA3 update except the AX50.

Hopefully TP-Link can secure a support deal with the new owner of Intel home wireless division. yawn.gif
sohakyee
post Aug 28 2021, 06:09 PM

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Hi, my current setup is c5v as main router and tplink-c1200 as my repeater, internet connection is fine, but problem is i can't access my repeater for configuration as the IP shown is the main router, so i disconnected the lan cable connected between the routers and i connect my pc to the repeater so that i can configure in offline mode, it succeed for the first time in lan port 1 only, the next time i want to configure again using the same method i can't connect to the repeater in either of the LAN port, there is no more IP like 192, only shows auto ipv4 ip: 168 which i try googling but to no avail.

Can anyone teach me how to connect to this router in offline mode?
TQVM
KKW
post Aug 28 2021, 06:31 PM

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Hi,

If wish to use Ethernet backhaul on Deco, any setting should I configure?

This post has been edited by KKW: Aug 28 2021, 06:32 PM
blacktubi
post Aug 28 2021, 09:24 PM

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QUOTE(KKW @ Aug 28 2021, 06:31 PM)
Hi,

If wish to use Ethernet backhaul on Deco, any setting should I configure?
*
Happen to use Unifi or Maxis? tongue.gif
JohnLai
post Aug 28 2021, 09:28 PM

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QUOTE(blacktubi @ Aug 28 2021, 02:56 PM)
It does support DFS channels and even Zero-Wait DFS. WPA3 right out of the box too.

I believe all TP-Link WiFi 6 models already received OneMesh and WPA3 update except the AX50.

Hopefully TP-Link can secure a support deal with the new owner of Intel home wireless division. yawn.gif
*
Hmm, you are right. hmm.gif

https://www.tp-link.com/dk/home-networking/...#specifications
KKW
post Aug 28 2021, 10:25 PM

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QUOTE(blacktubi @ Aug 28 2021, 09:24 PM)
Happen to use Unifi or Maxis?  tongue.gif
*
Hello Boss!

Yes, I’m still using Unifi and still rocking my old AC68U tongue.gif

I’m asking behalf of someone, she wanted get Deco X68 for her house and her house got Ethernet outlets across the house also.

So, I wonder would it able to connect to the Ethernet outlet to get much more stable connection
blacktubi
post Aug 28 2021, 10:32 PM

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QUOTE(KKW @ Aug 28 2021, 10:25 PM)
Hello Boss!

Yes, I’m still using Unifi and still rocking my old AC68U  tongue.gif

I’m asking behalf of someone, she wanted get Deco X68 for her house and her house got Ethernet outlets across the house also.

So, I wonder would it able to connect to the Ethernet outlet to get much more stable connection
*
Yup, the Deco X68 is compatible with Ethernet backhaul. Just connect the main unit and second unit with a cable and you are good to go.

For Unifi or any VLAN Internet :-
The LAN port is reserved for HyppTV by default, just disable it on the VLAN settings will do. Not required if the IPTV/VLAN feature is not required.
KKW
post Aug 29 2021, 02:11 AM

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QUOTE(blacktubi @ Aug 28 2021, 10:32 PM)
Yup, the Deco X68 is compatible with Ethernet backhaul. Just connect the main unit and second unit with a cable and you are good to go.

For Unifi or any VLAN Internet :-
The LAN port is reserved for HyppTV by default, just disable it on the VLAN settings will do. Not required if the IPTV/VLAN feature is not required.
*
Nice, do it require any special configuration and need use the apps to add Deco like doing for wireless?

She not using Unifi biggrin.gif

blacktubi
post Aug 29 2021, 12:52 PM

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QUOTE(KKW @ Aug 29 2021, 02:11 AM)
Nice, do it require any special configuration and need use the apps to add Deco like doing for wireless?

She not using Unifi  biggrin.gif
*
Let me guess, it's for SG since Deco X68 is already available there but not here yet. tongue.gif

For non VLAN ISP, just do the simple setup on the Deco app.

1- Connect main unit to the ISP modem
2- Turn on and setup main unit on Deco app, it's super easy
3- Switch on the second unit and wait until it auto link with main unit. Can be linked manually on the app if auto link fails.
4- Connect the second unit to the ethernet backhaul and it will switch over automatically after a restart.
KKW
post Aug 29 2021, 01:52 PM

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QUOTE(blacktubi @ Aug 29 2021, 12:52 PM)
Let me guess, it's for SG since Deco X68 is already available there but not here yet.  tongue.gif

For non VLAN ISP, just do the simple setup on the Deco app.

1- Connect main unit to the ISP modem
2- Turn on and setup main unit on Deco app, it's super easy
3- Switch on the second unit and wait until it auto link with main unit. Can be linked manually on the app if auto link fails.
4- Connect the second unit to the ethernet backhaul and it will switch over automatically after a restart.
*
Hahaha, she from Australia tongue.gif

Thanks for the detail explanation., I will try to guide her and hopefully she would be able to set it up.
sadlyfalways
post Aug 29 2021, 02:13 PM

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Today I got a notification when I opened the deco app on my phone.

It said that my login had expired and that I need to login again. This is very weird as I had not changed the password.

Logged in and everything looked fine, but is this login expired notification a proper normal function of tplink ? I have never had this message pop up before

I have a same account logged in to a newer iPad and it was still logged in, no login expired notification when I used that

Just wondering if it a security issue? Because my Spotify and PSN were recently hacked using the same email but different password

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