Sold contra counter on 22 Nov 2023 and until today 27 Nov 2023, money still not deposited to my contra account and statements not provided for my transactions since 21 Nov 2023.

Same here

Luckily market is not hot as I won't be buying or selling as long as this glitch is not solved.

Let's say if I sell, how long do I need to wait for it to be reflected on my account?

Instantly 🤦‍♀️ unless you do withdrawal then wait for a few business days

So I just sold some, you know just testing

And my dumbass don't know where to check it because the withdrawal availability still not updated....

This post has been edited by Matatai: Nov 28 2023, 06:39 PM

Check under my account as it should be there instantly after the sell order has been executed

Withdrawal availability will be there as well as it will show you how much are you able to withdraw minus rm10

I'll check again tomorrow because it doesn't seem to be updated yet

Thanks bro

Bursa is it? Might be slight delay as well

Yup...bursa...



This post has been edited by Matatai: Nov 28 2023, 06:55 PM

You got the money yet bro?

Damn is this rakuten scam or what?

Not only not deposit yet but Even erased my trade history.....

Bursa is T+2 settlement.

If sell on 28th, cash should come in on 30th, tomorrow.

Why did they erased my trade history tho?

Is it the same with everybody?

Not erased 🤦‍♀️ you need to use the refine button to check back 🤦‍♀️ and it is only to view back last 1 year trade history

Not scam 🤦‍♀️ otherwise why do you think are able to get SC approval

Stop using the app as very confusing for you and use the web version to check instead 🤦‍♀️

It was erased

I already email their CS....
They say there is problem whatnot and will fix it by next week

Yeah....I'm gonna try use the site from now on

This post has been edited by Matatai: Nov 30 2023, 08:34 PM

I want to view back my history 3 years ago also no more

Hi guys... Would like to ask what is the reason interest earned keep going up even after you bought shares with it?

I put in 30k but straight away use to buy some us etf. But the interest earned amount kept going up for the past 2 days.. Is this normal? Obviously I already bought the etf as I can see have p&l already

Edit: using cash upfront acc and settle in rm if that matters

Edit edit: another thing I noticed is the portfolio amount I have is under trade outstanding. Why isn't it under buy (matched)?

This post has been edited by kens88`: Dec 9 2023, 08:02 AM