did you mean itradecimb ? can share the website, thanks

Anyone have any info if they will be doing this seminar in KL anytime soon? Seems like they are having one in JB
https://www.eventbrite.com/e/rakuten-trade-...7076824?aff=es2

itradecimb.com.my
but if u want ask about trade beyond..ask dealer or remeiser personally

KL one is over. It was held on 25 January. The KL one was actually only open to Rakuten clients + 1. They have had quite a number of talks in KL. If you have an account with them, you should receive notifications from them - both email and SMS.

Thanks

Currently in JB event... A bit boring..
Not very well prepare event. No door gift, No lunch, No proper Info as expected.
It sound like aiming non customer rather than current customer.

This post has been edited by fense: Mar 24 2018, 02:20 PM

Hi, does this have a stop loss feature?

Hi fense, we thank you for the feedback and we sincerely apologize for the unexpected technical difficulties in the beginning of the seminar.
To answer your concerns which you have highlighted in your post;
1) Door gift – Attendees with a Rakuten Trade account who checked-in at the event will receive 500 Rakuten Trade points.
2) Lunch – As mentioned in the agenda, refreshments is provided at 4:15 pm (full agenda can be found here https://www.eventbrite.com/e/rakuten-trade-...076824?aff=es2# and click on DETAILS)
3) Info – The first half of the seminar was aimed towards educating new and current customers on how to fully utilize the iSPEED.my application and stock screeners while the remaining half was for our research team to talk about the market outlook for 2018.

We hope that the above clarifies your concerns. We love to hear direct feedback from the community to better improve not only our products and services but also our on-ground events.
If you have any topics which you would like us to cover at our future events, do let us know. You can always drop us an email at customerservice@rakutentrade.my .

Thank you

Thanks for reply.
Probably I had expect too much.
I though a biggest company from Japan will do Event more organised. Not started at 1pm sharp, and arrange event start at lunch time without refreshment or food on arrival but not at 4:15pm. I was left earlier to looking for lunch.
Japanese was famous with their punctuality.

Rakutentrade was aimed to be self-manage platform with support, most of the registered and current user probably had been understand your first 2 hours explanation before registration/ opening of account.
I received call for invitation before event, I assume this event is aiming on experience user, not beginner.
Probably just my assumption as previous experience on others platform/securities.

when is Rakuten Trade going to offer margin facility?

I see Rakuten mention order submitted are only executed in the next trading session (same day) for orders done before 10am. For those done after 10am, it will be executed the next day.

This seems kinda slow for me. Is this the norm??

Rakuten Trade's customer service is extremely helpful - when they want to be.

The system is messed up. I've brought this to their attention through 3 emails and they have managed to ignore every single one. Other than this issue, they have always gotten back to me. It's selective customer service on their part.

I purchased Kerjaya shares in mid February before the bonus shares. After the bonus, their share price went down and the loss reflected in my account was 5x more than what I really suffered.

When I last emailed them in early March, my loss should have been RM1,102.98 but instead it showed RM5,067.92.

This fucked up every single numbers in my account. My current profit/loss level for that company, total profit/loss for all the companies I have shares in at the moment and once I sell Kerjaya, my year-to-date profit, my profit since I started trading on there etc would be affected too.

Thank goodness I keep a record on Excel on every single trade I have done the moment I started trading with them. Now every single numbers on there is messed up for me because of one company's bonus issuance - and also because Rakuten refused to fix this, or at the very least, acknowledge my fucking email.

Also, look at their recommendations. I would never follow their recommendations. A lot of the companies that they recommended have had their share price go down. I expected more from Kenanga and this Japanese company that they're collaborating with.

This post has been edited by ioB: Apr 6 2018, 03:11 PM

Hi Traders,
anyone are up for FX CFD on Rakuten Securities Australia?

Very laggy mobile app.

Could it be your phone problem? I'm on S7 Edge and have been using the app for almost a year now - no issues at all.

Hi.. any feedback for this apps? Do you guys recommend it?

This post has been edited by chiongchiong888: May 24 2018, 04:55 PM

To open an account, do we need to get a new CDS account?

And I kind of hope that RakutenTrade could be more active in this thread. Only one post thus far?

This post has been edited by watabakiu: May 25 2018, 12:11 AM

Really free brokerage today? buy sell no fees?

do they provide broker reports?