HG app for Android got update.

looking at the price, now below 170, tempting

hantam 100k la

Why top up with boost gt transaction fees?




This post has been edited by Ganandran: Apr 22 2019, 09:58 AM

I remember before this i top up with boost RM0.00 transaction fees.

Jz screenshot from hellogold FAQ
https://help.hellogold.com/en/top-up-processing-fee/

Add cash and buy gold are 2 diff thing.

Thank just realise it's direct buy gold.

Thanks

Sorry dumb question here, just bought RM500 gold last night at about 168.7/g and I get about 2.679g of gold. When I was trying to sell off 2.679g of gold today at price 170+ it shows I will be getting RM489+ only.

I understand that there will be a 2% processing fee, but 489 is definitely not what I expected, I thought I will be getting more than rm500 since the price hike lol

Does any pros mind teach newbie here?

This post has been edited by xot901027: Apr 25 2019, 05:11 PM

must factor in storage fee, blah blah blah blah fee as well
i fail math so cant help
hope we have some math pro here

First, how did you purchase the gold? Direct purchase, or you top up your account with RM500 first before purchasing using your HG wallet? Purchase/Top up using Boost or not? If any modes other than Boost, you will have surcharge as stated in HG FAQS here: https://help.hellogold.com/en/top-up-processing-fee/

Second, don't forget you have a 2% processing fee, even at the stage of purchasing your gold. So you already received less than RM500 worth of gold.

Third, there's another 2% processing fee for selling your gold. So that reduces it even further.

But one thing that I'm surprised is that you only received 2.679g of gold when you purchased RM500 worth at 168.7/g. By my calculations, assuming there's only 2% processing fee (without RM1.20 top up fee) you should be getting like 2.8g+ or something. Perhaps we need some other sifus to explain how to calculate conversion of RM500 to gold

1 night only, the storage fee or administrative fee is practically non-existent lah since it's 2% per annum only

take the screenshot of your buy and sell details, inside u will be able to see gold bought, amount paid, gold price, transaction fee.

That's a good point. Should take a screenshot of the buying details. I'm curious how RM500 purchase of gold at 168.7/g would end up with only 2.679g

oh, my bad, bad memories hehe it's 2.939g..
but I still don't get why when I sell off this 2.939g at a higher price I get lesser than RM500 lol

When you bought it's only 0.784% fee. Where's the so called fee that you claimed?

You said you got 2.679g but in fact 2.939g? Difference of 0.26g

This post has been edited by David83: Apr 25 2019, 06:51 PM

I've calculated, and at RM170/gram, it's really only about RM489 for 2.939grams. You can check it yourself, 2.939*170 = RM499.63, less 2% processing fee = RM489.64

How small are the spreads?

Joshua.

Where is the promo dude. Don't tell me it recycling e waste.

Don't forget about the SmartSavers promo for newbies

All in good time, my friend. Of course all our customers will be informed when we roll it out

That is very condescending reply to say that there's no promo for now!