QUOTE(cybpsych @ May 9 2017, 05:25 PM)
good la u
now i'm waiting for resolution by mbb technical/IT team.
they miscalculated my cb by 1sen (from mbb visa ikhwan petronas). they have verified and confirmed the issue. only happened to 1 transaction.
petrol pump: RM68.40
8% cb: RM5.472
actual cb i got: RM5.46 (error)
correct cb: RM5.47 (rounddown)
i argued that even after rounding-down, no matter what is the logic also cannot make it to RM5.46.
if they changed the rounding logic, it would apply to all transactions, not just 1.
no
Did they like now i'm waiting for resolution by mbb technical/IT team.
they miscalculated my cb by 1sen (from mbb visa ikhwan petronas). they have verified and confirmed the issue. only happened to 1 transaction.
petrol pump: RM68.40
8% cb: RM5.472
actual cb i got: RM5.46 (error)
correct cb: RM5.47 (rounddown)
i argued that even after rounding-down, no matter what is the logic also cannot make it to RM5.46.
if they changed the rounding logic, it would apply to all transactions, not just 1.
no
May 9 2017, 05:32 PM

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