QUOTE(JohnLai @ Feb 14 2017, 05:01 PM)
Let say if I wanna apply unifi now for upgrading from 4mbps streamyx.....what is the latest and best DLINK router I can request from TM?
My other house unifi use TP-Link, but current house has CCTV which requires usage of dynamic dns.
It depends on the their available stock.
Perhaps you can request with the technician when they contact you to arrange appointment on unifi setup?
QUOTE(Skeuomorphic @ Feb 14 2017, 05:15 PM)
If your equipment is out of warranty, you get 2 options when you complain about slow wifi and keeps dc from your router:
Option 1: You can purchase a new set of equipment without the service contract period being extended. The equipment warranty period will be refreshed and the total charges will be reflected in your bill.
Or
Option 2: Replace the faulty equipment for free, and your contract period will be extended starting from the date of the equipment replacement.
I chose the second option
For my case... my old d-link router (1.5 years) keep dropped unifi session.
Call TM to report this, their technician came over and found out problem with the wifi router, suggest me to get it replace with new device. I got his confirmation couple times to ensure this is free replacement and no charge / extend contract.
Next bill arrived and they bill me RM400 for it, I raised complaint to TM and they waived it for free and no contract extended too. My friend said it could be I paid unifi bill on time, that's why they give it free to me.