bro, try call / live chat with them, mine same case like you, I contact them via live chat, then their team re-check back, unfortunately my OLD streamyx account before upgrade to unifi (i think 3-4 years before) got left over outstanding amount rm28.20 KEK, need settle it 1st before can proceed for upgrade

suddenly im thinking.. after 12month how? automatic unsubscribe or need customer to unsubscribe?
if not auto, suddenly month 13 got hypptv pack charge..

Manually unsubscribe. No auto.

i just called TM

so the situation is

whoever is on VIP10 will be upgraded to Adv30.

lets not talk about "yea,unfair,haram, that VIP 5 user got upgraded twice"

prior to the budget annoucement if you is on VIP10 then it shall become adv30, if you are on VIP5 it will become VIP10. that simple.

nope,.. i got hypptv and webe offer only, no speed upgrade.. complain online straight cut me off..

So are we getting the upgrade or not?? mine VIP20 and paying RM230++ a month (few more months before contract finish).. the gifts given either hypp jumbo or WEBE ... no speed upgrade ..

BS lar TM ... technical limitation my a*s .. can we all post somethg at PM fb or tweeter .. complaint to him directly...

mine landed house fiber optic,.. not giving me speed upgrade,..

1st excuse said technical limitation,.. but counter that it's fiber optic, how come limitation..

then said i got free upgrade from vip5 to vip10 last,.. so i said why my friend got i don't have,.. straight cut me off,..

Haha....those "support tech" at live chat always cut off when they can't answer back.
Been there, done that.

thats expensive man,.. my vip10 only 149,..

webe rm79 ,rm10 off

fuck me.

Why some of us still have to wait until 1 March for our surprise?

because the upgrades will be done in batches

I just applied for it, but it didnt say when gonna let me know the upgrade, just say later send sms if upgrade d.

Means i gotta wait not knowing when?

Now then send me email ask me to check surprise. Pukimak mia tm

ok wat,minus rm10 frm tmbill,means unifi not Webe right?

live chat? why not call 100

later call,.. now busy cny cleaning house,.. called 100 need to wait 10 to 20 minutes to get someone to attend to u,..

yes minus rm10 from unifi But pay rm79 for Webe

...

This post has been edited by xperiaVuser: Mar 12 2017, 07:23 PM