Those Unifi user getting Webe/HyppTv upgrade please state what your current setup is.
eg. VDSL or fibre?
TM Unifi Free Upgrade
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 Jan 26 2017, 12:44 PM
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Senior Member
1,186 posts Joined: Mar 2007  
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Jan 26 2017, 12:45 PM
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Senior Member
3,902 posts Joined: Jul 2005 From: Sin Lor, B'worth,Pg.
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streamyx here had the webe only
not even another option only 1 , a non tetherable mobile plan  |
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Jan 26 2017, 12:46 PM
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Senior Member
2,364 posts Joined: Aug 2011 From: Between Heaven & Hell
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QUOTE(totally_skint @ Jan 26 2017, 12:44 PM) Those Unifi user getting Webe/HyppTv upgrade please state what your current setup is. i thought all the same ?eg. VDSL or fibre?  |
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Jan 26 2017, 12:47 PM
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Junior Member
76 posts Joined: Mar 2015
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i'm complaining their live chat now,..
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Jan 26 2017, 12:53 PM
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Senior Member
1,186 posts Joined: Mar 2007
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QUOTE(Special Agent @ Jan 26 2017, 12:24 PM) nope,.. i'm unifi 10 fiber optic an not get free speed upgrade,.. how izit technical limitation,.. Maybe TM run out of international bandwidth?  |
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Jan 26 2017, 12:56 PM
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Senior Member
1,001 posts Joined: Apr 2010
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QUOTE(totally_skint @ Jan 26 2017, 12:44 PM) Those Unifi user getting Webe/HyppTv upgrade please state what your current setup is. Mine vdsl, staying in condo. No upgrade from 30 to 50 eg. VDSL or fibre?  |
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Jan 26 2017, 12:59 PM
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Junior Member
76 posts Joined: Mar 2015
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QUOTE(wlteng @ Jan 26 2017, 05:22 AM) Vip5 user here, i get free 10mbps upgrade few months ago. which place u stay,.. bro,.. i'm complaining live now,.. their argument 1st is technical limitation,.. then i counter telling them i'm on fiber optic,.. now saying last year i got just upgrade from vip15 to vip10...Last 2 week tm called me and offered me UniFi Advance 30Mbps + Jumbo by adding rm10 from rm149 to rm159, now even better i get free upgrade from 30mbps to 50mbps, no complain here  [attachmentid=8439867][attachmentid=8439868][attachmentid=8439869] |
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Jan 26 2017, 01:02 PM
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Junior Member
372 posts Joined: Jun 2007
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Same bro, sg long area i know for a fact got 50mb but i din get the free upgrade. Pukimak penipu scammer tm......
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Jan 26 2017, 01:02 PM
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Junior Member
241 posts Joined: Jan 2003 From: Miri, Sarawak
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Mine also just webe n hyptv upgrade. Huhuhh
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Jan 26 2017, 01:10 PM
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Junior Member
76 posts Joined: Mar 2015
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fuk man,.. they cannot answer straight cut me off,..
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Jan 26 2017, 01:18 PM
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Junior Member
206 posts Joined: Jun 2016
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again the unfair treatment by tm
for us who didnt get free upgrade penipu scammer tm at least give us discount for not having speed upgrade ini semua sarahan bijan oh wai |
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Jan 26 2017, 01:24 PM
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Senior Member
818 posts Joined: Nov 2009 From: Not Your Business
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QUOTE(Special Agent @ Jan 26 2017, 01:10 PM) fuk man,.. they cannot answer straight cut me off,.. screen shot cc their cusomer service + mcmc
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Jan 26 2017, 01:36 PM
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Junior Member
76 posts Joined: Mar 2015
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QUOTE(psyduck89 @ Jan 26 2017, 01:24 PM) screen shot cc their cusomer service + mcmc no point complain customer service,.. they only answer with same script,..i think i gonna make formal complain or call their helpline directly,. |
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Jan 26 2017, 01:37 PM
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Senior Member
818 posts Joined: Nov 2009 From: Not Your Business
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QUOTE(Special Agent @ Jan 26 2017, 01:36 PM) no point complain customer service,.. they only answer with same script,.. good luck, fried them kao lat kao lati think i gonna make formal complain or call their helpline directly,. |
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Jan 26 2017, 01:41 PM
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Junior Member
76 posts Joined: Mar 2015
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QUOTE(psyduck89 @ Jan 26 2017, 01:37 PM) good luck, fried them kao lat kao lat i actually don't want to fuss on their bad customer service,.. i only want my free speed upgrade,.. |
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Jan 26 2017, 01:46 PM
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Senior Member
668 posts Joined: Jan 2006
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QUOTE(snakesolidus @ Jan 26 2017, 09:12 AM)  i got this. x ikhlas betul tm niabu |
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Jan 26 2017, 01:56 PM
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Junior Member
172 posts Joined: May 2006
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TM said:
Moreover, the upgrading process will started on February 2017 until June 2017. The package will be upgrade as per below: VIP5 to VIP10 VIP10 to Unifi Advanced 30 VIP20 to Unifi Advance 50 Unifi Advanced 30 to Unifi Advance 50 Unifi Advance 50 to Unifi Pro Plan 100 We hope the explanation has revert to your concern. Either you just accept what they have given, else just wait a little longer. |
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Jan 26 2017, 01:57 PM
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Senior Member
2,329 posts Joined: Jun 2015
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QUOTE(Apec @ Jan 26 2017, 01:56 PM) TM said: the most value upgrade will be the 10 to 30 one...3 times the speedMoreover, the upgrading process will started on February 2017 until June 2017. The package will be upgrade as per below: VIP5 to VIP10 VIP10 to Unifi Advanced 30 VIP20 to Unifi Advance 50 Unifi Advanced 30 to Unifi Advance 50 Unifi Advance 50 to Unifi Pro Plan 100 We hope the explanation has revert to your concern. Either you just accept what they have given, else just wait a little longer. |
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Jan 26 2017, 02:06 PM
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Senior Member
1,846 posts Joined: Apr 2008
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QUOTE(Special Agent @ Jan 26 2017, 12:24 PM) nope,.. i'm unifi 10 fiber optic an not get free speed upgrade,.. how izit technical limitation,.. urs is FTTH and landed house ?then u might check with TM already |
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Jan 26 2017, 02:07 PM
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Junior Member
172 posts Joined: May 2006
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1. Can customer request to change the ‘Thank You Surprise’?
Customer can choose among the surprise offers as indicated in the website. Customer will need to make their choice by 15th April 2017. |
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