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 Webe Thread V4, talk about unlimited

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al_madd
post Mar 25 2017, 11:59 PM

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QUOTE(red_scorpion @ Mar 25 2017, 11:40 PM)
Hi guys, want to ask, can webe line receive tac from cimb, Maybank, Rhb bank? This is important question before port to webe
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cimb and rhb i dont know...but maybank no issue for me
theevilman1909
post Mar 26 2017, 12:02 AM

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QUOTE(theevilman1909 @ Mar 25 2017, 11:51 PM)
okay. good to know..

but still they need to improve on their pricing.. still most expensive compare with others Telco..
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QUOTE(asamalikum @ Mar 25 2017, 11:56 PM)
actually I don't mind paying the extra 50 or 100 if maxis provide the unlimited data (without capped) with tethering service. anything less than unlimited, I'm not subscribing. it's just not worthwhile.
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Maxis

#listenpeoplefeedback
leonnlooi
post Mar 26 2017, 01:56 AM

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QUOTE(red_scorpion @ Mar 25 2017, 11:40 PM)
Hi guys, want to ask, can webe line receive tac from cimb, Maybank, Rhb bank? This is important question before port to webe
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Cimb no problem
leonnlooi
post Mar 26 2017, 02:01 AM

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I hope webe hotspot pass is like montly pass 1gb..
Base on quota not base on time...
SUSgogo2
post Mar 26 2017, 03:12 AM

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QUOTE(JJKTP @ Mar 25 2017, 07:30 PM)
I have no problem with coverage. The most pressing issue as of late is the speed. In addition, inability to tether in something​ that increasingly getting​ on my nerves.
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Speed was OK with 4G. Around 10mb/s. YouTube load instantly. But YouTube with H+ is horrible.

SUSgogo2
post Mar 26 2017, 03:15 AM

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QUOTE(JJKTP @ Mar 25 2017, 08:27 PM)
Really? How do I get this zero deposit?
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Everyone get it. I port another line into Digi and I paid RM318. The RM300 will be refunded into first month bill.
am3
post Mar 26 2017, 09:38 AM

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If want to terminate webe, do we need to do it right beige due date or it doesn't matter any time? How's do webe calculate the rate?
GameSky
post Mar 26 2017, 09:45 AM

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QUOTE(asamalikum @ Mar 25 2017, 11:39 PM)
I'm currently subscribe to 3 networks: Celcom, Webe and digi.
I have to say, maxis still the best. Just to name a few example, eg. they provide free oversea calling service to maxis. all three other telco don't. maxis customer service is much more professional compare to the rest of the three as well. digi keeps you on the line for a good 5 minutes and above. Webe don't even have a service line provided to customer. Celcom's staff are not well train, information give is not consistent.
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seems maxis and digi got proper trained staff... compared to webe (lol adrian) and celcom's..

but from the package, digi got most proactive counter attack and attractive packages, maxis seems so so, and celcom seems too "comfortable" in their comfort zone.....
cybpsych
post Mar 26 2017, 09:45 AM

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QUOTE(am3 @ Mar 26 2017, 09:38 AM)
If want to terminate webe,  do we need to do it right beige due date or it doesn't matter any time? How's do webe calculate the rate?
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prorate daily.

if u cancel today, webe refund back 6 days of monthly fee (they already charged you 1 full month advance on 1 Mar bill).
asamalikum
post Mar 26 2017, 09:46 AM

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QUOTE(gogo2 @ Mar 26 2017, 03:15 AM)
Everyone get it. I port another line into Digi and I paid RM318. The RM300 will be refunded into first month bill.
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actually no deposit needed. I subscribe to two digi lines, apply both roaming with different CS. Each told me a different story, first cs just activated it right away. second cs asked for ic and stuff. I challenge back and she insisted. hence I requested to speak to her supervisor adamantly. after waiting for 3 minutes, she came back and inform of the new rule that no documents or deposit is required and finally got it done.
so if it happens to any of you, challenge back and request to speak to supervisor if you can't get it through. Not only long time customer, apply to ALL customer including newly port in.
GameSky
post Mar 26 2017, 09:48 AM

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QUOTE(asamalikum @ Mar 26 2017, 09:46 AM)
actually no deposit needed. I subscribe to two digi lines, apply both roaming with different CS. Each told me a different story, first cs just activated it right away. second cs asked for ic and stuff. I challenge back and she insisted. hence I requested to speak to her supervisor adamantly. after waiting for 3 minutes, she came back and inform of the new rule that no documents or deposit is required and finally got it done.
so if it happens to any of you, challenge back and request to speak to supervisor if you can't get it through. Not only long time customer, apply to ALL customer including newly port in.
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i ported in to digi this week, no deposit needed as well nod.gif

This post has been edited by GameSky: Mar 26 2017, 09:49 AM
asamalikum
post Mar 26 2017, 09:53 AM

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QUOTE(GameSky @ Mar 26 2017, 09:45 AM)
seems maxis and digi got proper trained staff... compared to webe (lol adrian) and celcom's..

but from the package, digi got most proactive counter attack and attractive packages, maxis seems so so, and celcom seems too "comfortable" in their comfort zone.....
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I like digi way of marketing campaign, but they don't have any core advantage over the other 3 telco. Celcom provides excellent coverage on high way and remote area. maxis provides excellent user experience with consistent speed and signal. Webe pioneer the unlimited all package riding on Celcom's broad coverage area as well. Lastly digi only advantage is low pricing.
it's their only way to survive the competition.
GameSky
post Mar 26 2017, 10:23 AM

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QUOTE(asamalikum @ Mar 26 2017, 09:53 AM)
I like digi way of marketing campaign, but they don't have any core advantage over the other 3 telco. Celcom provides excellent coverage on high way and remote area. maxis provides excellent user experience with consistent speed and signal. Webe pioneer the unlimited all package riding on Celcom's broad coverage area as well. Lastly digi only advantage is low pricing.
it's their only way to survive the competition.
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digi coverage here in sarawak is surprising quite wide, especially their 4G coverage covers most major town and kampungs, beside maxis 4g.. (while other telco like celcom only 3G at some kampung).. like my house only got 4G maxis and digi.

webe is great on unlimited but their band 5 5Mhz bandwidth is easily congested, heck i tried 3 months of webe, only getting 1-2Mbps even in full good 4G area.. the only time i can get 10Mbps only for few hours...maybe they will comes out with more upgrades (who knows they got the funds anyway)... and some issues (tac, authentication sms) still plaguing webe, and webe still got a lot untrained staff..

celcom is too comfortable in their zone, their first blue, gold isn't that attractive enough.. tho they're the first to introduce weekends (weird split) of internet..then digi counter back

This post has been edited by GameSky: Mar 26 2017, 10:24 AM
TSstephantsen
post Mar 26 2017, 10:32 AM

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QUOTE(GameSky @ Mar 26 2017, 10:23 AM)
digi coverage here in sarawak is surprising quite wide, especially their 4G coverage covers most major town and kampungs, beside maxis 4g.. (while other telco like celcom only 3G at some kampung).. like my house only got 4G maxis and digi.

webe is great on unlimited but their band 5 5Mhz bandwidth is easily congested, heck i tried 3 months of webe, only getting 1-2Mbps even in full good 4G area.. the only time i can get 10Mbps only for few hours...maybe they will comes out with more upgrades (who knows they got the funds anyway)... and some issues (tac, authentication sms) still plaguing webe, and webe still got a lot untrained staff..

celcom is too comfortable in their zone, their first blue, gold isn't that attractive enough.. tho they're the first to introduce weekends (weird split) of internet..then digi counter back
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digi is the best in east malaysia compare to maxis and celcom
JJKTP
post Mar 26 2017, 11:45 AM

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QUOTE(GameSky @ Mar 26 2017, 09:48 AM)
i ported in to digi this week, no deposit needed as well nod.gif
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At DiGi center now. Bye bye to webe in a few days. Hope tu process wouldn't take long.
GameSky
post Mar 26 2017, 11:51 AM

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QUOTE(JJKTP @ Mar 26 2017, 11:45 AM)
At DiGi center now. Bye bye to webe in a few days. Hope tu process wouldn't take long.
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took me less than 24 hours port out from webe to digi.. as long you dont have outstanding bills.
JJKTP
post Mar 26 2017, 12:50 PM

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QUOTE(GameSky @ Mar 26 2017, 11:51 AM)
took me less than 24 hours port out from webe to digi.. as long you dont have outstanding bills.
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Glad to hear that.

According to DiGi staff, I need to port out all of my webe numbers (4) to DiGi Prepaid and do it myself online for DiGi infinity once the DiGi Prepaid SIM cards activated. WTF DiGi.

This post has been edited by JJKTP: Mar 26 2017, 12:51 PM
asamalikum
post Mar 26 2017, 01:04 PM

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QUOTE(JJKTP @ Mar 26 2017, 12:50 PM)
Glad to hear that.

According to DiGi staff, I need to port out all of my webe numbers (4) to DiGi Prepaid and do it myself online for DiGi infinity once the DiGi Prepaid SIM cards activated. WTF DiGi.
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it's not digi's problem. Webe. cause it's all under one account. I just port in the number that I want and the rest just cancel and resubscribe again at Webe.
asamalikum
post Mar 26 2017, 01:05 PM

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QUOTE(GameSky @ Mar 26 2017, 11:51 AM)
took me less than 24 hours port out from webe to digi.. as long you dont have outstanding bills.
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thats quick, need to reply on Webe's sms as well? and you are subscribing to the 150 plan?
al_madd
post Mar 26 2017, 01:32 PM

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Anyone using webe broadband? Hows the speed after quota finished? 128kbps enough for browsing or not?

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