normal mnp process la. they cannot promise 1 day, then later umobile got issue, cannot meet 1 day liao

if fast and without issue from umobile, will take as fast as 1 day.

like i said lor, usual standard mnp SLA (service level agreement) to release is up to 5 days. all telco use this number to manage customer's expectation.

if they overpromise, they'll getting screwed by us for taking longer than promised.


in previous webe thread, i did say that telco play dirty tricks (e.g. wrong IC number) to delay mnp when it's ending quarter, e.g. march, june, september, december. this is to keep their subs reported higher when closing quarter.

seriously? why u get the sim card at the first place?

u need to put the sim card somewhere to work, right?

depends. new telco, coverage expanding, more to improve.

only way is to signup yourself and try.


same like other telco, some area fast some area slow. this is wireless broadband anyway.

i bought one redmi note 4 from lazada for net price of under RM650 after discount and cashback from cc.

works great with webe broadband and able to hotspot out flawlessly. normal usage with webe mobile works fast as well.

can you explain more on the timeline?

1) when did u order?
2) when did u receive the SIM? delivery or walk-in to collect SIM card?
3) when did you really first use the SIM, plugged into phone and use?

u get charged first before use. you belum pay lagi.

bill date is 1 Jan. due date is 22 Jan. u got 21 more days to pay after bill date (whatever is charged on this bill).

got subline, just no discount.

if i remember correctly, you can subscribe up to 3 broadband lines only.

that's why i wrote before, next best multi-frequency modem would be

Huawei E3276s-920

* 4G Band 38/40 (TDD 2300/2600MHz)
* 3G UMTS/HSPA+ 900/2100MHz
* GSM 850/900/1800/1900MHz

at least this modem supports the higher throughput frequency from webe, not tmgo devices which is limited to band 5/850mhz (slow throughput)


for mifi, i dont think there's any available here, unless webe start to bring their devices.

same as 99% of ppl here, we want to use mifi with webe mobile plan

i got webe broadband plan, but going to cancel it after promo end.

yes

dont expect tmgo liao, their product maybe merged with webe for wireless broadband future roadmap

problem with mifi/usb modems are supported frequencies. even huawei E3276s itself has many submodels.

i guess this is the usual chicken-and-egg situation. there's no market demand (yet) to force device manufacturers to offer more frequencies.

dont think so. better check with cs.

proration for Dec (activation) -> 1 Jan (first bill).
advance for 1 Jan -> 1 Feb (second bill).

This post has been edited by cybpsych: Jan 6 2017, 12:34 PM

webe havent activated VoLTE, yet

bill is on the 1 of each month. for you, your 1st bill will be on 1 Feb.

on this bill, got few charges:

1) prorated monthly fee from 8 Jan to 31 Jan. This is your current month charges since activation on 8 Jan until 31 Jan.
2) advance monthly fee from 1 Feb to 28 Feb. Basically you are charged 1 month in advance first.
3) repeat same thing the #webenow discount. got prorated and advance as well.
4) additional charges, such as roaming or idd call charge, which are not covered under this unlimited thingy.

what you going to pay by 22 Feb (this is payment due date, which is 21 days after bill date on 1 Feb bill) is.....

advance payment that you paid during registration = RM106 minus all the charges above.


FYI, your plan will remain perpetually RM79 monthly from 1 Mar onwards (cuz 1 Feb bill got proration, that is why higher).

This post has been edited by cybpsych: Jan 6 2017, 10:07 PM

mnp yes/no answer is from your current telco, should ask them.

webe doesnt even get the trigger from your telco to release your number, yet.

ahh ok. now it is pending webe to trigger first to your current telco

business sense la.

if u open unlimited dine-in buffet, will you offer unlimited takeaway also?

seems OK, just tried.

uninstall and reinstall the app?

yup, this is like special offer to existing tm customers to signup webe. no need to pay anything upfront, just use and until first bill then pay.