Perhaps there are some misunderstandings about this Ambank 4.35% 12 months offer.
But before explaining, maybe some basic tips about talking to a bank and negotiation may be of help.
Firstly, if we simply telephone a call centre or even the bank, we will usually get a nonsense answer unless you are very smart talker or know what you want or know your facts. Quite a number of us here knows about the difficulty of getting a correct answer - which is why we use this forum to share the nonsense and the actual info. But the beginning of your education is that you must realise that this human problem exists, and the need to improve yourself and your understanding about talking to bank people. Otherwise, you will be like many ignorant forum posters who believe and repeat wrong info.
Next you must understand that quite often when we make a question or request, to succeed, you cannot simply do any old how and expect a decent reply. Mostly it will be a half-baked brief reply - somewhat simiiar to a half-baked question and the standard brush off. Remember that "To err is human" and the corollary "It is sheer arrogant stupidity to expect perfectness".
You should make sure that you are talking to the right person who will have adequate info about you or the situation from you to make a judgement about how well or how badly your request will sound or supported/recommended when it goes up the chain. Usually if you are supportable, the bank person will even offer as if no problem to get approval instead of something like a likely loan defaulter.
Essentially, the problem with rate questions and answers is that most people have the funny idea that what is printed and published in posters, web pages is the whole gospel truth. Actually it is only part of the story, and quite likely a half-baked T&C as well written by bank people who most likely can only see their own side of the story without a clue of their own contradictions.
Moving on to higher rates, poses a judgement dilemma to the bank and especially the Relationship Manager. Should you not be made to have a lower rate so that the bank can pay you less? Are you not going to be just a transient customer with no repeats? Is it possible that you will put in more in future if the bank is competitive or if it tempts you with other impure mixed packages? Does it look like you have more money in other places which could possibly be tempted over? Have you put in considerable sums over a period demonstrating that you are not without means?
For the 4.35%, it is a special rate for Ambank Signature Priority Banking customers. 50k fresh fund minimum at 4.35% for 12 months instead of 50k at 4.3% for 12 months for non-Priority customers. To qualify, you need existing 200k in FD and/or CASA. But can be made priority if able to top up to 200k from a lower figure plus additional 50k for the FD. Or maybe even if you are a non-customer (meaning a 250k placement).
So if the final total FD/CASA is less than 250k, it is most likely that the answer will be NO.
You should just tell them -"I am on my way to OCBC at 4.38% for 12 months. Top that, inform and I can consider". Don't simply go there and negotiate like a poor beggar.
Just for your info, I am already a PB of Ambank, and I had mentioned the fund I'm going to place is > RM200k. I don't think I sound like a poor beggar.